1. Ch. 14 Notes: Preparing and Planning to Manage  What is a Manager?  Is it Different than a Leader?  Examples?  What do you think a Business values more?  Manager  Coordinates the people, processes and other resources of a business

2. Ch. 14 Notes: Preparing and Planning to Manage  A Manager’s Role  What do your bosses do?  What do Teacher’s do?  What do Team Captain’s do?  Plan, Organize, Direct, and Control their operation

3. Ch. 14 Notes: Preparing and Planning to Manage  Planning  Setting goals, Developing strategies, Outlining tasks and timelines to meet those goals  What is more important; short or long term goals?  How does this impact your decisions as a manager?  Examples?

4. Ch. 14 Notes: Preparing and Planning to Manage  Planning  Strategic Plans  3-5 Years – Big picture  Tactical Plans  1-3 Years – Specific plans with target dates – Ensure accomplishment of strategic plans/goals  Operational Plans  Day to day – Policies/Rules/Regulations – Bring Tactical plans/goals to life  REVIEW PLANS/GOALS!!

5. Ch. 14 Notes: Preparing and Planning to Manage  Directing  Guiding and Supervising employees  Communicating Policies, Rules, Tasks, Assignments, and Employee Instructions  Motivating  Why is this important?  How are you motivated at work/school/sports

6. Ch. 14 Notes: Preparing and Planning to Manage  Controlling  Comparing the expected (objectives) with actual performance  What if things don’t go as planned?  Quality Control  Built in measures of the production process to ensure that products/services meet standards and performance requirements…Also Laws!

7. Ch. 14 Notes: Managing Styles and Skills  Different Styles are needed for different types of Businesses  Often, your personality impacts your management style  However, the business may require a style that is outside your comfort zone

8. Ch. 14 Notes: Managing Styles and Skills  What Managing Styles does the book mention?  Power  Routine  Achievement  Situational  What Styles have you witnessed in your jobs/classes/clubs/etc.?

9. Ch. 14 Notes: Managing Styles and Skills  Power Oriented  Maintain total control over operation  Works in:  Large businesses  Untrained/Inexperienced Employees  Crisis  What examples can you think of?

10. Ch. 14 Notes: Managing Styles and Skills  Routine Oriented  Keep operation running smoothly  Works in:  Large businesses  Middle management  What examples can you think of?

11. Ch. 14 Notes: Managing Styles and Skills  Achievement Oriented  Open to new ideas and empower employees  Works in:  Smaller Businesses  Direct dealing with employees  Employees in production fields  What examples can you think of?

12. Ch. 14 Notes: Managing Styles and Skills  Situational Management  Uses whatever approach the situation calls for  Supplemental to another style  What examples can you think of?

13. Ch. 14 Notes: Managing Styles and Skills  Management Skills  What skills does a manager need to be successful?  What skills have your best managers displayed  Worst?  Skills are developed overtime…

14. Ch. 14 Notes: Managing Styles and Skills – Human Relations Helps with:  Interact with employees and customers  Interpersonal skills  Communication Traits  Considerate  Fair  Attentive  Follows Laws

15. Ch. 14 Notes: Managing Styles and Skills – Communication Helps with:  Planning  Organizing  Directing  Controlling Traits  Speaking  Listening  Writing  Negotiating  Verbal & Nonverbal

16. Ch. 14 Notes: Managing Styles and Skills – Networking Helps with:  Building/ maintaining relationships  Business opportunities  Recruiting and screening of potential employees Traits  Meet with other managers  Establish relationships  Exchange referrals

17. Ch. 14 Notes: Managing Styles and Skills – Problem Solving / Decision Making Helps with:  Planning  Carrying out Actions/plans  Crisis - Immediate action needed Traits  Logical  Creative  Action oriented

18. Ch. 14 Notes: Managing Styles and Skills – Time Management Helps with:  Allocating time effectively and efficiently Traits  Setting / Prioritizing goals  Delegation  Eliminates or handles interruptions

19. Ch. 14 Notes: Managing Styles and Skills  8 Keys Management Excellence 1. Take action vs overanalyze 2. Listen to customers 3. Encourage Employees to act independently and treat business as their own 4. Emphasize respect 5. Instill commitment 6. Focus business on what it does best 7. Keep it simple, flexible, and efficient 8. Stay under control…eye on detail