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TERMINOLOGY - A POWERFUL COMMUNICATION TOOL Thierry Fontenelle Head of General Affairs Department Translation Centre for the Bodies of the European Union.

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Presentation on theme: "TERMINOLOGY - A POWERFUL COMMUNICATION TOOL Thierry Fontenelle Head of General Affairs Department Translation Centre for the Bodies of the European Union."— Presentation transcript:

1 TERMINOLOGY - A POWERFUL COMMUNICATION TOOL Thierry Fontenelle Head of General Affairs Department Translation Centre for the Bodies of the European Union Interagency Terminology Workshop Translation Centre for the Bodies of the European Union Luxembourg, 9 December 2011 TRANSLATION REVISION TERMINOLOGY MODIFICATION

2 TERMINOLOGY IS THE DNA OF KNOWLEDGE KARA WARBURTON, HEAD OF TERMINOLOGY MANAGEMENT AT IBM

3 Chunking: pre-assembled multi-word units Words and terms = prefabricated building blocks of language (chunks of language) Writers/speakers store, retrieve, process language very largely in chunks (ready-made sequences) Terminology vs. phraseology Bovine spongiform …. encephalopathy Maladie de la vache… folle Mad cow… disease

4 LANGUAGE IS A DYNAMIC AND LIVING ORGANISM New terms are created every day Some terms fall into oblivion or become deprecated Experts often have terminological preferences Geopolitical factors Mexican flu vs. A(H1N1) virus Types of audience / publications Scientists vs general public Academic report vs. newspaper article BSE/Bovine Spongiform Encephalopathy vs. Mad Cow Disease

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7 THE CENTRES CLIENT POLICY In line with the Centres Strategy, approved by the Management Board, one of the core objectives is to achieve GREATER CLIENT SATISFACTION through: enhanced cooperation and information exchange; better understanding of clients expectations and customised solutions for their needs; improved quality of the Centres products and services. 7

8 8 THE CLIENT SATISFACTION FORM (CSF) Only 109 client complaints related to terminology in % only of all translations delivered to clients (>35000) 8% of all CSFs

9 THE CENTRES PRODUCTS Translation Amendment/Modification Editing Revision Standardisation Terminology Term lists 9

10 Acquisition and representation Equivalence in EU languages Dissemination Exploitation during translation process (term checkers…) TERMINOLOGY CHALLENGES: Terminological consistency/accuracy vs. the dictatorship of terminology A precarious balance

11 THE TRANSLATION CENTRES TERMINOLOGY PROJECTS Term lists and glossaries for agencies IATE (interinstitutional terminology database - ECHA-TERM (http://echa.cdt.europa.eu)http://echa.cdt.europa.eu B2B EuroClass terminology enrichment for OHIM … 11

12 12 THANK YOU FOR COMING AND ENJOY THE PRESENTATIONS!


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