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Inspecting Informing Improving Improving care outside hospital Amanda Hutchinson Head of Long Term Conditions & Older People Strategy, Healthcare Commission.

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Presentation on theme: "Inspecting Informing Improving Improving care outside hospital Amanda Hutchinson Head of Long Term Conditions & Older People Strategy, Healthcare Commission."— Presentation transcript:

1 Inspecting Informing Improving Improving care outside hospital Amanda Hutchinson Head of Long Term Conditions & Older People Strategy, Healthcare Commission

2 Annual Health Check Independent sector Investigations Complaints One offs Concordat State of healthcare report What we do

3 Annual health check

4 For the first time trust boards have responsibility for getting the basics right the views of patients and the public are taken into account information is used in a modern way from a large number of sources, in order to target inspections

5 Improving care outside hospitals – current activity PCT ratings – will focus more on commissioning next year Living well in later life – joint report on older peoples services Service reviews and studies – including self-care in diabetes Measuring what matters – pathways and gaps

6 Improving Care Outside Hospital – key challenges Developing an assessment framework - What do key elements of a good service look like? Availability of data – do national datasets exist? Are there other service areas with similar issues?

7 Future developments Our Health, Our Care, Our Say - Outcomes based performance assessment – spanning health and social care. Seven person - centred outcomes - improved health and well-being - improved quality of life - making a positive contribution - increased choice and control - freedom from discrimination - economic well-being - maintaining personal dignity and respect

8 Amanda Hutchinson Head of Long Term Conditions and Older People Strategy Healthcare Commission telephone: Amanda H


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