1. Unit 5 Scenario Question 1 You are the HR Director and your organization is currently non- union; however, you have heard the union is going to be distributing authorization cards. What should you do? Planning meeting, solicitation policy, solicit grievances, employee satisfaction survey, quality circles, meet with staff to discuss downside to union

2. Unit 5 Scenario Question 2 You are the HR Director and your employees have begun to organization and have obtained the required 30% completion of authorization cards needed for the NLRB to begin the election procedure. As the employer, what are the Unfair Labor Practices your company needs to avoid during this process? Interference; restraint; coercion; threats of reprisal; promise of benefit; solicitation of grievances; restricting employee activity; surveillance & interrogation of employees; inciting antiunion activity; discrimination for exercising rights; financial assistance; labor-management participation teams

3. Unit 5 Scenario Question 3 You are the HR Director for a union organization. Word has been circulating that the union may be planning to strike over a wanted increase in flexible benefits. What should you do to prepare for the strike? Prepare correspondence for supervisors & managers about responsibilities; contract with security; establish a communication center; create plan to ensure safety of those coming to work – back entrance; work with vendors/supplies & customers about transit changes – find off-site location, delay shipments; contract with employment agency for replacement workers; prepare reports of payroll owed; contact neighboring companies to let them know; look for potential concessions to end strike

4. Unit 5 Scenario Question 4 You are the HR director. One of the supervisors in your company has alerted you to a charge of harassment that was recently brought to their attention. Explain the process the organization needs to take to conduct the investigation. Plan the investigation to occur shortly; contact counsel to ensure it is handled appropriately; select internal investigation unconnected with the alleged offender; receive formal written complaint; develop confidentiality agreements for interviews; conduct interviews with complainant, alleged offender, & witnesses; ensure entire process is documented; review personnel files for patterns of behavior; determine decision and disciplinary action (if necessary); announce decision to alleged offender and complainant; establish follow-up

5. Unit 5 Scenario Question 5 You are the HR Director and your organization is developing a survey to see the satisfaction of their employees. Utilizing the four theories on job satisfaction, develop a 5-10 question satisfaction survey with at least 1 survey question targeted to each theory. On Scale from Agree  Disagree Fulfillment: My work gives me a feeling of personal accomplishment. Reward: Employees are recognized for their accomplishments. Equity: I am satisfied with the compensation I receive for my work. Discrepancy: I am sufficiently motivated to see the company succeed.