1. CHAPTER 11
STAFFING

2. MANAGEMENT IN ACTION: THE STAFFING PROCESS
Defined as
a process
to attract, develop, reward, and retain
the human resources necessary
to accomplish the goals of an organization
and to assist all employees in gaining job satisfaction

3. THE HR PROCESS SYSTEMS MODEL
Human Resource Planning
Recruiting
Selection
Orientation
Training and Development
Performance Appraisal
Compensation
Employment Decisions

4. STAFFING ENVIRONMENTS
The Legal Environment
Equal Employment Opportunity
Affirmative Action
Sexual Harassment
The Social and Cultural Environment
Cultural Diversity
Glass Ceilings and Walls
AIDS and Drug Testing
Genetic Screening
The Union Environment
Collective Bargaining
Grievance Processing

5. HUMAN RESOURCE PLANNING
Job Analysis--job Description and Specification
The Human Resource Inventory
Human Resource Forecasting
Inventory and Forecast Comparison

6. RECRUIT, SELECT, AND ORIENT
Recruitment Strategies--Internal and External Sources
The Selection Process
Employee Orientation

7. TRAINING AND DEVELOPMENT
Purposes of Training
Challenges of Training
Training Techniques
Purposes of Development
Techniques of Development

8. PERFORMANCE APPRAISAL
Purposes of Performance Appraisal
The Components of an Appraisal System
Methods of Appraisal
The Legality of Appraisals

9. IMPLEMENTATION OF EMPLOYMENT DECISIONS
Promotions
Transfers
Demotions
Separations: Layoffs and Exit Interviews

10. COMPENSATION Purposes of Compensation Factors Influencing Compensation
Direct and Indirect Compensation based on Job Evaluation
Benefits Administration: The T.I.G. Model
Executive Compensation