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Assessing Training Needs Based on materials developed by The Centre for Development and Population Activities (www.cedpa.org)

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1 Assessing Training Needs Based on materials developed by The Centre for Development and Population Activities (www.cedpa.org)

2 Learning objectives By the end of this unit participants will be able to: –explain how needs assessment helps in development of a training event –list the steps for conducting a needs assessment –identify the training needs of a specific group

3 Have you ever been in a situation where –the facilitator spent a lot of time covering material that you already knew? –the material was far more in-depth or complicated than you needed? How did this make you feel? How did this affect the groups morale? Question?

4 So, it is important to carry out a training needs assessment before undertaking training

5 Is training the right solution? Training can help to: –Increase knowledge –Improve skills –Support individuals to motivate and develop attitudes Training cant: –Overcome lack of appropriate equipment or facilities –Improve problems caused by poor policies or procedures

6 Solutions to problems are like keys in locks; they dont work if they dont fit, and if the solutions arent the right ones, the problem doesnt get solved (Mager and Pipe 1970)

7 How could you assess needs? Questionnaires/surveys Observation Interviews Consult key stakeholders Look at records and reports Read job description

8 Case study Split into groups of 5 - 6 people Read the case study + task description Task 1: 15 minutes Task 2: 15 minutes Report back: 10 minutes Whole group to identify and agree priority training areas for the case study trainees Whole group to identify the steps taken to determine training needs in this exercise

9 Reflection on case study Was it easy or difficult to determine training needs? What might have made it easier to identify needs? What needs, if any, cannot be met by training?

10 Conclusions How do you think this exercise might be useful to you when you design a training session? Do you feel confident about conducting a needs assessment for workshops in the future? What part do you think will be most difficult? What part do you think will be the most useful?

11 Further reading Brief overview of training process –www.lboro.ac.uk/well/resources/technical-briefs/53-training.pdf Conducting a training needs assessment by Jeanette Swist –http://www.hr- arm.com/sitebuildercontent/sitebuilderfiles/training.pdf A manual for media trainers: a learner centred approach –www.unesco.org/webworld/publications/media_trainers/manual.pdf


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