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Strategies to convince people to care for quality in e-learning Dr. Lutz Goertz European Quality Observatory: Challenge and Perspectives in Greece and.

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Presentation on theme: "Strategies to convince people to care for quality in e-learning Dr. Lutz Goertz European Quality Observatory: Challenge and Perspectives in Greece and."— Presentation transcript:

1 Strategies to convince people to care for quality in e-learning Dr. Lutz Goertz European Quality Observatory: Challenge and Perspectives in Greece and Europe University of Piraeus, 26th November 2004

2 Institute for Media- and Competence Research Importance of quality strategies Source: EQO-Survey, n=1743

3 Institute for Media- and Competence Research Quality in e-learning - involvement Source: EQO-Survey, n=1743

4 Institute for Media- and Competence Research Meanings of quality Source: EQO-Survey, n=1743

5 Institute for Media- and Competence Research Strategy: Pick people up right where they are! [5] Quality standards and approaches for other products and services implicit strategies in their own company

6 Institute for Media- and Competence Research Quality strategies - fit to own organisation?

7 Institute for Media- and Competence Research Strategy: Ask people right what they really want! [7] No common and acknowledged standards by now people have to be aware of their own wishes use surveys and guided interviews

8 Institute for Media- and Competence Research Strategy: Give people the quality measures they really want! [8] Validity by external experts simplicity - good handling concretion transparency good and visible marketing adequate costs flexibility

9 Institute for Media- and Competence Research MMB Institut für Medien- und Kompetenzforschung Thanks for your attention For further questions: MMB:


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