Presentation on theme: "THE Core/Corp of the Library"— Presentation transcript:
1 THE Core/Corp of the Library VOLUNTEERSTHE Core/Corp of the LibraryDee CrownerLibrary DirectorNorth Liberty Community Library
2 North Liberty Community Library Volunteer Policy The North Liberty Community Library’s volunteers are an important extension of the Library’s staff. Volunteers perform a wide variety of tasks that are vital to the institution. The following policy is designed to promote a maximum degree of excellence.Definition of a VolunteerOne who performs a service of his or her own free will; one who contributes time, energy and talents directly or on behalf of the North Liberty Community Library and is not paid by Library funds. All volunteers must be accepted and enrolled by the Library prior to performance of assigned tasks.Overall Policy on Utilization of VolunteersIn order to achieve the vision and mission statement of the North Liberty Community Library, we view the active participation of citizens, of a variety of ages, as a valuable resource to the Library. After fulfilling Library procedures, the Library accepts and encourages the involvement of volunteers at most levels of the Library and within appropriate programs and activities. Volunteers shall be extended the right to be given meaningful assignments, the right to be treated as an equal, the right to effective supervision, the right to full involvement and participation and the right to recognition of good work.
3 Guidelines for Volunteers Each volunteer is required to wear a volunteer badge.Volunteers will receive regular training from the appropriate supervisor.Special accommodations will be made upon request.A background check may be made on each adult volunteer.Volunteers will make note of time donated in the Volunteer Notebook.Volunteers will show respect to patrons, other volunteers and staff.Should a Volunteer have a grievance with a staff person, another volunteer or library patron, every attempt will be made to handle the situation through the Library Director or appropriate supervisor.The North Liberty Community Library reserves the right to terminate the services of the volunteer if merited.Volunteers may be used to increase the Library’s services.Volunteers may not be used to establish and maintain new library services.Volunteers will not be used to replace or reduce the number of paid staff.Volunteers will be covered with respect to liability insurance in relation to their duties.Volunteers should expect to fulfill a commitment agreed upon with the Library.Volunteers are recognized as contributors to the goals and services of the Library. Volunteers are responsible for maintaining the confidentiality of ALL library information. Failure to maintain confidentiality will result in immediate termination of the volunteer.The Library staff will, upon request, provide letters of reference for the volunteer, if deemed appropriate.Volunteers may start service in 5th grade.All volunteers are registered by completing an application form.Procedures and requirements for the volunteer will vary with age of volunteer.All personal information about the volunteer is for internal use only.Written parental permission is required for all junior volunteers (5th and 6th grade).Volunteers will not be expected to do anything staff would not do.Discriminatory or racist incidents will not be toleratedVolunteers are prohibited from being under the influence of, using, possessing, selling or otherwise being involved with illegal substances and alcohol.Library Volunteer Policy (continued)
4 Library Volunteer Policy (continued) Tasks That May Be Performed By a VolunteerShelf Reading (mandatory)Shelving material (mandatory)Helping with programs and projectsBeing a group leader with the Summer Reading ProgramLight cleaning assignmentsAnswering the telephoneBasic reference workWorking the circulation deskCatalogingFilingSpecial eventsHelping with material selectionMost task assignments will depend on the interest and age of the volunteer. Junior volunteer assignments are handled on a volunteer by volunteer basis by the Youth and Teen Services Librarians.
5 Library Volunteer Policy (continued) Types of WarningsVerbalWrittenDismissalTypes of VolunteersAdultTeen (TAG—Teen Advocate Group)Junior (junior volunteers)Community Service workersFriends of the LibraryLibrary BoardSpecial Projects
6 Library Volunteer Policy (continued) Benefits of Being a VolunteerFeeling good about yourselfA feeling of accomplishmentBeing of service to your communityGreat partiesGood foodRecognition by staff, community, friends, etc.Special “perks” offered by the libraryChances at Continuing Education OpportunitiesReferences providedAwardsMeeting new people and making new friendsGetting to know the library procedures, policies, the effort it takes to run and maintain a libraryJob training for future jobs
7 Application for Volunteer Service - North Liberty Community Library The Library offers a variety of volunteer opportunities. Please fill out the following application form.Date of Application______________Last Name ________________________ First Name___________________M.I.____Address________________________________________________________________City__________________________________ State____________ Zip_____________Phone (H)________________________ (Other)_________________________________________________________ Date of Birth___________________________Availability: Please circle the day(s) of the week you are availableMonday Tuesday Wednesday Thursday Friday Saturday SundayPlease circle time of day you are available9am to 11am am to 1pm pm to 3pm pm to 4pm pm to 5pm 5pm to 7pm pm to 8pmArrangements may be made to volunteer at other times.How often can you volunteer? Please circle one of the followingOnce a week once every two weeks once a month as needed by special arrangement
8 Application for Volunteer Service (continued) Volunteer assignments interested in learning: Please circle areas of interest:Shelving (mandatory) Shelf reading (mandatory) Computers CatalogingMaterial selection Working with children Storytimes Office workWorking with young adults Processing materials Summer Reading Programother_______________________________Please list prior volunteer experience______________________________________Emergency Contact:Name__________________________________________ Phone__________________Relation_____________________________-Volunteer’s Signature___________________________________________________Parent Signature _______________________________________________________(for junior volunteers)Application for Volunteer Service (continued)
9 Recruitment of volunteers All mediaLibrary newsletterNewspapersRadioTelevisionLibraryNewsletterFriends brochureWeb page (library and city)Scrolly thingBulletin BoardThrough schools (all levels and homeschool)Word of mouthSenior CentersYouth CentersLocal clubs and organizations
10 Types of recruits Adults Can/will do pretty much anything Available most any time/dependableHave other commitments/not always available when neededKidsGone in winter/vacationsAppointmentsPlay timeCan call on them to step in when neededTeensGood with younger kids/help with programsNot available much during school yearGreat help with SRP/during summerSRP group leadersHelp with shelvingHelp with patronsHelp at deskWill step in if they see you need help when they are in the library
11 Types of recruits (continued) KidsDon’t go younger than 4th grade but even better to stick with 5th and 6th gradersAttention spans of gnats (don’t schedule for more than two hours but better for an hour)Love to helpCan do a lot of what teens and adults canHomeschoolersAvailable during dayGet whole families involvedCan do almost anythingListen wellHandicapped
12 Types of recruits (continued) Boards/commissionsLibrary BoardInformedUsually doesn’t involve as much time as regular volunteer workWilling to attend workshopsLike to micromanageCan be on Board foreverFriends of LibraryWilling to raise and spend moneyGet business people involvedDoesn’t involve a whole lot of timeThink they know what library needs to spend “their” money onCommunity Service “volunteers”Service groupsPatrons working off fines“Bad” people that need community service hours
13 Pros and Cons I. Pros Available most hours of the day Want to be at libraryDedicatedLearn wellImpress powers that beCity councilsCounty Board of supervisorsState OfficialsCommunityPatronsParentsOther kidsGood for getting outside fundingGrantsDonationsHelp staff with many jobsCan fill in for staffII ConsPowers that be don’t think you need paid staffTakes time to train and then they leaveDon’t always want to be there (kids especially but parents think it is great idea)Friends want to work with friendsNot always there when you really need them
14 Benefits for volunteers Satisfaction of being able to helpWhat we do at NLCLVolunteer WeekFriends (who are volunteers) provide small giftVolunteer Appreciation Lunch--If we can’t talk restaurant into donating food Friends pay for lunchLibrary also contributes small giftAcknowledgement in local mediaPlaques on Wall of FameName on plaque after 200 and 400 hoursPicture on Wall after 600 hoursPlaque acknowledging Friends Board membersUse library discount to order books (if legal in state)Write letters of recommendationsSchoolJobsFree pass to Rec, Center and aquatic CenterLearning something interestingLibrary pays for volunteers to attend workshops/PLM
15 Things to remember when working with volunteers Start your program small (one of two people)Have volunteer policy and application (see I)Will probably need Volunteer Coordinator when program gets going Don’t start with kids Keep expectations low at first Give them meaningful tasks Most adult volunteers can do anything we can do If you have a union find out what they allow volunteers to do It is okay to fire/discipline volunteers Say thank you a lot Okay to give tests If possible assign someone else to be volunteer coordinator but make sure they are “good with people (either staff or another volunteer) With Junior High and older volunteers let them take responsibility—not parents. You aren’t writing recommendations for parents.