1. Advisor/Counselor Training I ACT I History of ACT I History of ACT I Purpose Purpose ACT I Presentation Methods ACT I Presentation Methods Expectations of Training Expectations of Training Future Directions Future Directions

2. Academic Advising Recommendation Three: Section 4.2.5 Academic Advising of Undergraduate Students The Committee recommends that the College evaluate its advisement program regularly and use results of the evaluation to enhance assistance to students.

3. ACT 1 Advisor/Counselor Training This course introduces the Counselors and Advisors roles in the FTCC students matriculation process from admission to graduation. Topics include: Counselors/Advisors role clarification Introduction to the Counselors/Advisors Handbooks Orientation to college resources and programs Introduction of software programs to facilitate student enrollment from admissions to graduation Introduction of best practices tips and techniques Review of FTCC academic policies and procedures.

4. COURSE OBJECTIVES Students will feel part of the FTCC family by getting acquainted and better understanding the FTCC philosophy of student success. Students will build a base for strong working relationships by understanding the roles both counselors and advisers play in student success, effective communication techniques, and the FTCC process and campus environment. Students will develop better advising and counseling skills by better understanding advising and counseling issues that relate to the students journey (admission, registration, and graduation). Students will be able to better advise and counsel students involving year round and special advising and counseling issues. Students will take ownership in FTCC professional development by evaluating the class and presenting suggestions for revising Advising and Counseling Handbooks.

5. Units of Study Module I. Welcome to the FTCC Family Module II. Clarification of Counseling and Advising Roles Module III. The Students Journey: The Admissions Process Module IV. The Students Journey: The Registration Process Module V. The Students Journey: Year Round Advising and Counseling Module VI. The Students Journey: Graduation Module VII. Special Counseling and Advising Issues

6. Delivery ACT 1 is a 13 week Course delivered online through Blackboard Discussion Board Online Reading Assignments ands-on Training (e.g. - DATATEL) ACT 1 students receive 30 Professional Credit hours and 3 CEUs upon completion

7. Expectations of Training Upon completion of this course, the students should have a conceptual basis of reference to rely on as they pursue their roles as Academic Advisors or Counselors. The course allows an opportunity for exchange of creative ideas on methods and techniques in advising and counseling that could be employed to improve the overall student success from admission to graduation.

8. Enrollment History Fall 2004 – 15 Completers Spring 2005 – 27 Completers Fall 2005 – 15 Completers Spring 2006 – 11 Completers Fall 2006 – 20 Enrollees (5 visitors)

9. FUTURE OF ACTI Going statewide through NC-NET Going statewide through NC-NET Development of ACTII Development of ACTII

10. Preliminary Ideas for ACTII Course Description: ACTII is designed for advisors and counselors who already have a basic understanding of the advisor and counselor role. Individuals interested in taking ACTII should possess a working knowledge of the main FTCC policies, procedures, programs, practices, and documents related to advising and counseling, e.g. – Student Ed Plans, DATATEL, and graduation readiness materials. With this basic understanding, ACTII participants will focus on more complicated advising/counseling issues such as (a) giving advice to developmental students (b) making better use of technology in the advising/counseling processes, e.g. – making use of Blackboard as an advising/counseling tool, and (c) providing fundamental advice in areas such as financial aid and career opportunities. Course Description: ACTII is designed for advisors and counselors who already have a basic understanding of the advisor and counselor role. Individuals interested in taking ACTII should possess a working knowledge of the main FTCC policies, procedures, programs, practices, and documents related to advising and counseling, e.g. – Student Ed Plans, DATATEL, and graduation readiness materials. With this basic understanding, ACTII participants will focus on more complicated advising/counseling issues such as (a) giving advice to developmental students (b) making better use of technology in the advising/counseling processes, e.g. – making use of Blackboard as an advising/counseling tool, and (c) providing fundamental advice in areas such as financial aid and career opportunities.