1. Research Experience The UNITE Mobility Greece-Latvia Research Experience The UNITE Mobility Greece-Latvia Elias A. Hadzilias, Dr. Eng. NTUA - RTU May 20 th, 2011

2. Elias Hadzilias – SCD 2010 IESEG School of Management2 Dr. Elias A. Hadzilias – RTU Friday 20/5/20112 National Technical University of Athens  The National Technical University of Athens (NTUA) is the oldest educational institution of Greece in the field of technology, founded in 1836.  School of Mechanical Engineering, Section of Industrial Management and Operations Research.  Broad area of research activities.

3. Elias Hadzilias – SCD 2010 IESEG School of Management3 Dr. Elias A. Hadzilias – RTU Friday 20/5/20113 The UNITE secondment  Host organisation:  Riga Technical University, Department of Modelling and Simulation (www.itl.rtu.lv/mik)www.itl.rtu.lv/mik  Prof. Galina Merkurjeva  UNITE Research theme: Internet of Things - Collaboration and networked enterprises  Research topic: Development of a reference model for the web-based support of virtual enterprise networks in the reverse supply chain of the electronics sector in Latvia

4. Elias Hadzilias – SCD 2010 IESEG School of Management4 Dr. Elias A. Hadzilias – RTU Friday 20/5/20114 Research objectives of the UNITE mobility in RTU 1.Analyse the reverse supply chain of the electronics sector in Latvia. 2.Identify potential areas of improvement. 3.Study the relevant decisions in the context of a closed-loop supply approach to develop the reference model. 4.Recognise opportunities for the Latvian economy and companies.

5. Elias Hadzilias – SCD 2010 IESEG School of Management5 Dr. Elias A. Hadzilias – RTU Friday 20/5/20115 The closed loop supply chain concept Forward supply chain Reverse supply chain

6. Elias Hadzilias – SCD 2010 IESEG School of Management6 Dr. Elias A. Hadzilias – RTU Friday 20/5/20116 Types of returns  Commercial returns  30 to 40 day free returns policy in Greece  Repair / warranty returns  Leasing  End-of-use returns  Cell phones: 80% replaced after first year of use  End-of-life returns  Mandatory take-back in EU

7. Elias Hadzilias – SCD 2010 IESEG School of Management7 Dr. Elias A. Hadzilias – RTU Friday 20/5/20117 Example: reverse supply chain for mobile phones Source: Valma, 2011

8. Elias Hadzilias – SCD 2010 IESEG School of Management8 Dr. Elias A. Hadzilias – RTU Friday 20/5/20118 Example: reverse supply chain for computers Source: Lee and Dong, 2007

9. Elias Hadzilias – SCD 2010 IESEG School of Management9 Dr. Elias A. Hadzilias – RTU Friday 20/5/20119 Research methodology  Interviews with representatives from the following organisations:  Dilers (http://www.dilers.lv)http://www.dilers.lv  LETERA - Latvijas Elektrotehnikas un elektronikas rūpniecības asociācija (http://www.letera.lv/)http://www.letera.lv/  LZE - Latvijas Zaļais elektrons (http://www.lze.lv/)http://www.lze.lv/  Collect information about the AS- IS structure of the reverse supply chain  Collect statistical data

10. Elias Hadzilias – SCD 2010 IESEG School of Management10 Dr. Elias A. Hadzilias – RTU Friday 20/5/201110 AS-IS situation: Centralised reverse supply chain Re-stock Remanufacture Parts Recovery Scrap Product Returns Retailers & Resellers Centralized Evaluation & Test Facility 4 th Party Logistics Value Chain Integrator Collect containers Transporters

11. Elias Hadzilias – SCD 2010 IESEG School of Management11 Dr. Elias A. Hadzilias – RTU Friday 20/5/201111 Facts about the electronics sector (WEEE cat 3 & 4)  E-waste collected in EU-27: ≈ 1.000.000 tons (2010)  E-waste collected in Latvia: 1050 tons (2010)  Electronic products (cat 3 & 4) put in the market: 4125 tons (2010)  The agreement reached on 14/3/2011 by the EU Council foresees that member states must annually collect 45% of the average weight of electrical and electronic equipment placed on their national markets. This would take effect four years after the entry into force of the revised law. Four years later, member states are to achieve a 65% collection rate.  Latvia may attain a collection rate of 40-45% by 2016 and must achieve the full collection targets by 2022 at the latest.

12. Elias Hadzilias – SCD 2010 IESEG School of Management12 Dr. Elias A. Hadzilias – RTU Friday 20/5/201112

13. Elias Hadzilias – SCD 2010 IESEG School of Management13 Dr. Elias A. Hadzilias – RTU Friday 20/5/201113 Further research  Process statistical information to consider viability of the AS-IS model  Develop reference model  Propose alternative WEEE management in the electronics sector  Feasibility studies:  Automation: real-time data collection using sensors, actuators and RFID  Optimised flow: multi-tier system integration across the network, collaborative decision making through decision support and business intelligence and networked risk management programs  Decision analysis: Simulation models to evaluate trade-offs of cost, time, quality, service and carbon footprint Probability-based risk assessment and predictive analysis Networked planning/execution with optimised forecasts and decision support

14. Elias Hadzilias – SCD 2010 IESEG School of Management14 Dr. Elias A. Hadzilias – RTU Friday 20/5/201114 Paldies! Thank you! Σας ευχαριστώ! (Sas efharistό) Feel free to contact me at: elhadzil@central.ntua.gr