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Engaging Communities – A Learning Network 30 th September 2002 at the Royal College of Obstetricians & Gynaecologists needs offers Cath Sisson Public Involvement.

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Presentation on theme: "Engaging Communities – A Learning Network 30 th September 2002 at the Royal College of Obstetricians & Gynaecologists needs offers Cath Sisson Public Involvement."— Presentation transcript:

1 Engaging Communities – A Learning Network 30 th September 2002 at the Royal College of Obstetricians & Gynaecologists needs offers Cath Sisson Public Involvement Manager Burnley Pendle & Rossendale PCT Email: cath.sisson@bprpct.nhs.uk Tel: 01282 610253 Strategies / Policies on: Expenses / Reimbursement / Reward for volunteers / Lay Reps Peer Interview Project for Older People (audit / quality / views on services / needs assistant) Need: Offer: North West Community Involvement Network Website: www.nhsia.nhs.uk/nwcin North West NatPaCT Area

2 Engaging Communities – A Learning Network 30 th September 2002 at the Royal College of Obstetricians & Gynaecologists needs offers Rob Haley Locality Development Manager Salford PCT rob.haley@salford-pct.nhs.uk Developing locality management structures Information on the SAPHC2 pilot work: Organisational development to enable better working practices with communities Need: Offer: North West NatPaCT Area

3 Engaging Communities – A Learning Network 30 th September 2002 at the Royal College of Obstetricians & Gynaecologists needs offers Trish Devey Sure Start Mainstreaming and Innovation Manager North Manchester PCT patricia.devey@northpct.manchester.nwest.nhs.uk Tel: 0161 205 4796 Ways to Mainstream Sure Start ethos – how to address the inequalities we are creating (with Sure Start Programme) Consultation process around Sure Start Services for children under 4 and their families – examples include: - Draw and Write with 10/11 year olds on services / Programmes / Building design - Involving staff in shaping programmes / projects - engaging parents and carers Need: Offer: North West NatPaCT Area

4 Engaging Communities – A Learning Network 30 th September 2002 at the Royal College of Obstetricians & Gynaecologists needs offers Kerry Davis Locality Development Manager Salford PCT kerry.davis@salford-pct.nhs.uk Staff involvement and working towards localities and community Information about the DoH Project SAPHC 2 pilot. Organisational development of working with communities Need: Offer: North West NatPaCT Area

5 Engaging Communities – A Learning Network 30 th September 2002 at the Royal College of Obstetricians & Gynaecologists needs offers Gerry Stone Development Officer Salford PCT gerry.stone@salford.gov.uk I need to understand how all this fits with regeneration Information on Salfords Capacity Releasing Strategy Need: Offer: North West NatPaCT Area

6 Engaging Communities – A Learning Network 30 th September 2002 at the Royal College of Obstetricians & Gynaecologists needs offers Maureen Dale Quality Manager Sunderland Teaching PCT Email: maureen.dale@gw.sunderlandha.northy.nhs.uk Tel: 0191 569 9921 Advice around city wide PCT PALS Experience (seven years plus) of variety of methods and mistakes of public involvement Need: Offer: North East NatPaCT Area

7 Engaging Communities – A Learning Network 30 th September 2002 at the Royal College of Obstetricians & Gynaecologists needs offers Heather Inglis Lead for Public Involvement Sedgefield PCT (County Durham) Tel: 01388 824006 Heather.Inglis@SEDGEFIELD-PCG.durham-ha.northy.nhs.uk Patient Experience Groups Any experience anyone can share about doing them in GP Practices? Just written a communication strategy involving the Public and Key Stakeholder Groups Need: Offer: North East NatPaCT Area

8 Engaging Communities – A Learning Network 30 th September 2002 at the Royal College of Obstetricians & Gynaecologists needs offers Graham Ashworth Non-Executive Director Doncaster West PCT Tel: 01302 796796 What comes in between Diagnosis and Expert Patients? Good practice in staff care Need: Offer: Yorks & Humber NatPaCT Area

9 Engaging Communities – A Learning Network 30 th September 2002 at the Royal College of Obstetricians & Gynaecologists needs offers Kath Beer PALS Development Officer and Linda Wigley Head of Primary Care and Public Involvement Craven, Harrogate & Rural District PCT Email: Kath.Beer@chrd-pct.nhs.uk Tel: 01423 553513 How are PALS feeding in to governance frameworks? Clinical information / public involvement? Ideas on PALS in rural areas and links to social care Need: Offer: Yorks & Humber NatPaCT Area

10 Engaging Communities – A Learning Network 30 th September 2002 at the Royal College of Obstetricians & Gynaecologists needs offers Yvonne Thomas Head of Public Health Partnerships Heart of Birmingham Teaching PCT yvonne.thomas@hobtpct.nhs.uk Information about linking the NRF money to the PPI Programme. Copy of the approach and job descriptions Information about a training programme run by locals/lay people for professionals Need: Offer: West Midlands NatPaCT Area

11 Engaging Communities – A Learning Network 30 th September 2002 at the Royal College of Obstetricians & Gynaecologists needs offers Michele McCreadie Director of Organisational and Clinical Quality North Eastern Derbyshire PCT michele.mccreadie@chesterfieldpct.nhs.uk Development of community based resources centres with/without beds Engaging ethnic minority communities in development of services specific to their needs Need: Offer: East Midlands NatPaCT Area

12 Engaging Communities – A Learning Network 30 th September 2002 at the Royal College of Obstetricians & Gynaecologists needs offers Joy Cummings-Jones Assistant Dir for Public and Patient Involvement Nottingham City PCT joy.cummings-jones@nottinghamcity-pct.nhs.uk Engaging Staff (that are difficult to engage) Local Involvement in partnership with Local Authority Need: Offer: East Midlands NatPaCT Area

13 Engaging Communities – A Learning Network 30 th September 2002 at the Royal College of Obstetricians & Gynaecologists needs offers Janet Fullforth Programme Manager South Gloucestershire PCT janet.fullforth@sglos-pct.nhs.uk Tel: 0117 330 2431 Ways of getting staff interested and more skilled in public involvement and recognising the culture change in their relationships with the public / patients Information on what we have done so far on the above plus Involving Children and Young People Project Need: Offer: South West NatPaCT Area

14 Engaging Communities – A Learning Network 30 th September 2002 at the Royal College of Obstetricians & Gynaecologists needs offers Jenny Edwards PALS Manager Kennet and North Wiltshire PCT Jenny.Edwards@kennetandnwilts-pct.nhs.uk Examples of PPI Strategy in Community Areas PALS – strategy operational, etc Need: Offer: South West NatPaCT Area

15 Engaging Communities – A Learning Network 30 th September 2002 at the Royal College of Obstetricians & Gynaecologists needs offers Esther Trenchard-Mabere Associate Director Health Improvement Walthamstow, Leyton and Leytonstone PCT Email: esther.mabere@rwfha.nhs.uk Tel: 020 8926 5123 Ideas / examples of PPI Strategy Experience / examples from work with HAZs (previous jobs), regeneration, health promotion Need: Offer: London NatPaCT Area

16 Engaging Communities – A Learning Network 30 th September 2002 at the Royal College of Obstetricians & Gynaecologists needs offers Claire Foreman Public Involvement Manager Southwark PCT claire.foreman@southwarkpct.nhs.uk Tel: 020 7346 6444 Policy / ideas on payments / incentives / motivators for involvement Draft PI strategy / induction training package Need: Offer: London NatPaCT Area

17 Engaging Communities – A Learning Network 30 th September 2002 at the Royal College of Obstetricians & Gynaecologists needs offers John Harms Associate Director for Public Health Bexley PCT john.harris@bexleypct.nhs.uk Tel: 020 8298 6284 Public and Patient involvement strategy PALS protocol, model, Job Descriptions, etc Need: Offer: London NatPaCT Area

18 Engaging Communities – A Learning Network 30 th September 2002 at the Royal College of Obstetricians & Gynaecologists needs offers Marion Gibbon Public and User Involvement Manager Lewisham PCT marion.gibbon@lewishampct.nhs.uk Involving young people in clinical governance development Induction training package. Draft training package for community nurses in PUI Draft PUI strategy for borough and PCT Need: Offer: London NatPaCT Area

19 Engaging Communities – A Learning Network 30 th September 2002 at the Royal College of Obstetricians & Gynaecologists needs offers Liz Kyriacou Deputy Localities Manager Ealing PCT Liz.Kyriacou@ealingpct.nhs.uk ? An insight into Primary Care Access Centre in Southall primarily directed at refugees and asylum seekers Southall locality and its cultures Need: Offer: London NatPaCT Area

20 Engaging Communities – A Learning Network 30 th September 2002 at the Royal College of Obstetricians & Gynaecologists needs offers Jackie Chin Director of Public Health Ealing PCT Email: jackie.chin@ealingpct.nhs.uk Tel: 020 8893 0114 We have developed seven neighbourhoods and need to develop a community involvement infrastructure with other statutory community and voluntary organisations. Advice welcome. We have a shared patient and public involvement manager between our local acute trust and PCT. Helps with integration an innovation. PALS service up and running. Two Healthy Living Centres. Need: Offer: London NatPaCT Area

21 Engaging Communities – A Learning Network 30 th September 2002 at the Royal College of Obstetricians & Gynaecologists needs offers Jemma Gilbert Project Manager for Patient & Public Involvement Sutton and Merton PCT (near Wimbledon) jemma.gilbert@nelson-pct.nhs.uk Tel: 020 8251 1129 Exciting / innovative methods for involving staff Have produced a Community Engagement Strategy focusing on organisational development and culture change. Undertook extensive consultation process to examine motivations and expectations for PPI with the local community Need: Offer: London NatPaCT Area

22 Engaging Communities – A Learning Network 30 th September 2002 at the Royal College of Obstetricians & Gynaecologists needs offers Claire Wise Patient Advice and Liaison Service Manager (PALS) Reading PCT Claire.Wise@berkshire.nhs.uk Tel: 0118 982 2829 Any tips on how to undertake successful patient surveys Have been establishing a PALS for six months - so may be able to share some ideas Need: Offer: South East NatPaCT Area

23 Engaging Communities – A Learning Network 30 th September 2002 at the Royal College of Obstetricians & Gynaecologists needs offers Sara Geater PALS Co-ordinator Bexhill and Rother PCT and Hastings and St Leonards PCT geater.sara@bar-pct.sthames.nhs.uk Tel: 01424 735629 Different Models for pubic involvement and sharing PALS good practise Working with councils and other agencies and links with NHS (e-government) - PALS Need: Offer: South East NatPaCT Area

24 Engaging Communities – A Learning Network 30 th September 2002 at the Royal College of Obstetricians & Gynaecologists needs offers Joy Jewitt Integrated Care Facilitator East Kent Coastal PCT joy.jewitt@ekentha.nhs.uk Tel: 01304 222330 How do we avoid overkill for our public? Thirteen and a half years NHS, successful Healthy Living Centre bid and good involvement opportunities with other agencies (statutory and voluntary) and public / communities Need: Offer: South East NatPaCT Area

25 Engaging Communities – A Learning Network 30 th September 2002 at the Royal College of Obstetricians & Gynaecologists needs offers Sue Robertson Dir of Commissioning and Performance Improvement North Surrey PCT Sue.Robertson@nsurreypct.nhs.uk Other PCTs who are likely to have to lead a public consultation about service change (in our case, acute Trust reconfiguration) – how are you planning to involve the public in the decision, prior to formal consultation? Can share what we have done so far Need: Offer: South East NatPaCT Area

26 Engaging Communities – A Learning Network 30 th September 2002 at the Royal College of Obstetricians & Gynaecologists needs offers Claire Pond Public Involvement and Communications Manager Portsmouth City PCT Claire.Pond@ports.nhs.uk Experience of engaging public across partner organisations to ensure joined up working - patients and public – notably hard to reach groups. 1.Experienced 1 st wave EPP 2.Established Citizens Panel within PCT (mainly older age group but working hard to expand) 3.PPI Strategy under development Need: Offer: South East NatPaCT Area

27 Engaging Communities – A Learning Network 30 th September 2002 at the Royal College of Obstetricians & Gynaecologists needs offers Joyce Talbot Mid-Sussex PCT Email: joyce.talbot@mspct.nhs.uk PCT who has a public involvement with developing services Some expertise in Intermediate Care and Public Involvement Need: Offer: South East NatPaCT Area

28 Engaging Communities – A Learning Network 30 th September 2002 at the Royal College of Obstetricians & Gynaecologists needs offers Jane Thwaites Associate Director of Operations and Nursing / Public and Patient Involvement Lead Guildford & Waverley PCT Catherinecobley@aol.com jane.thwaites@gwpct.nhs.uk Help with raising health interest and knowledge across differing communities with very different health service provision their communities Help and advice in setting up Expert Patients Programme – Living Well Course Need: Offer: Catherine Cobley Non-Executive Director and South East NatPaCT Area

29 Engaging Communities – A Learning Network 30 th September 2002 at the Royal College of Obstetricians & Gynaecologists needs offers Clare Bello Communications, PR and Public Involvement Manager Bedfordshire Heartlands PCT clare.bello@bedsheartlandspct.nhs.uk Tel: 01525 636831 Any help in terms of developing PCT public involvement strategy User involvement methods Need: Offer: Eastern NatPaCT Area

30 Engaging Communities – A Learning Network 30 th September 2002 at the Royal College of Obstetricians & Gynaecologists needs offers Ian Brittain Head of Corporate Affairs Hertsmere PCT ian.brittain@hertsmere-pct.nhs.uk Office: 01707 622 940 Mobile: 07900 223 157 Good, practical suggestions to make PALS work in primary care Help with recruiting real local people, not community activists! and how to keep them enthused! Need: Offer: Eastern NatPaCT Area

31 Engaging Communities – A Learning Network 30 th September 2002 at the Royal College of Obstetricians & Gynaecologists needs offers Valerie Moore Consultant MAC Associates valerie.moore@btinternet.com Information / ideas of ways around the problems of payment to Forum members Training as a recruitment tool and as support / reward to participants in PFs Need: Offer:


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