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Engaging Communities – A Learning Network 30 th September 2002 at the Royal College of Obstetricians & Gynaecologists needs offers Cath Sisson Public Involvement.

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Presentation on theme: "Engaging Communities – A Learning Network 30 th September 2002 at the Royal College of Obstetricians & Gynaecologists needs offers Cath Sisson Public Involvement."— Presentation transcript:

1 Engaging Communities – A Learning Network 30 th September 2002 at the Royal College of Obstetricians & Gynaecologists needs offers Cath Sisson Public Involvement Manager Burnley Pendle & Rossendale PCT Tel: Strategies / Policies on: Expenses / Reimbursement / Reward for volunteers / Lay Reps Peer Interview Project for Older People (audit / quality / views on services / needs assistant) Need: Offer: North West Community Involvement Network Website: North West NatPaCT Area

2 Engaging Communities – A Learning Network 30 th September 2002 at the Royal College of Obstetricians & Gynaecologists needs offers Rob Haley Locality Development Manager Salford PCT Developing locality management structures Information on the SAPHC2 pilot work: Organisational development to enable better working practices with communities Need: Offer: North West NatPaCT Area

3 Engaging Communities – A Learning Network 30 th September 2002 at the Royal College of Obstetricians & Gynaecologists needs offers Trish Devey Sure Start Mainstreaming and Innovation Manager North Manchester PCT Tel: Ways to Mainstream Sure Start ethos – how to address the inequalities we are creating (with Sure Start Programme) Consultation process around Sure Start Services for children under 4 and their families – examples include: - Draw and Write with 10/11 year olds on services / Programmes / Building design - Involving staff in shaping programmes / projects - engaging parents and carers Need: Offer: North West NatPaCT Area

4 Engaging Communities – A Learning Network 30 th September 2002 at the Royal College of Obstetricians & Gynaecologists needs offers Kerry Davis Locality Development Manager Salford PCT Staff involvement and working towards localities and community Information about the DoH Project SAPHC 2 pilot. Organisational development of working with communities Need: Offer: North West NatPaCT Area

5 Engaging Communities – A Learning Network 30 th September 2002 at the Royal College of Obstetricians & Gynaecologists needs offers Gerry Stone Development Officer Salford PCT I need to understand how all this fits with regeneration Information on Salfords Capacity Releasing Strategy Need: Offer: North West NatPaCT Area

6 Engaging Communities – A Learning Network 30 th September 2002 at the Royal College of Obstetricians & Gynaecologists needs offers Maureen Dale Quality Manager Sunderland Teaching PCT Tel: Advice around city wide PCT PALS Experience (seven years plus) of variety of methods and mistakes of public involvement Need: Offer: North East NatPaCT Area

7 Engaging Communities – A Learning Network 30 th September 2002 at the Royal College of Obstetricians & Gynaecologists needs offers Heather Inglis Lead for Public Involvement Sedgefield PCT (County Durham) Tel: Patient Experience Groups Any experience anyone can share about doing them in GP Practices? Just written a communication strategy involving the Public and Key Stakeholder Groups Need: Offer: North East NatPaCT Area

8 Engaging Communities – A Learning Network 30 th September 2002 at the Royal College of Obstetricians & Gynaecologists needs offers Graham Ashworth Non-Executive Director Doncaster West PCT Tel: What comes in between Diagnosis and Expert Patients? Good practice in staff care Need: Offer: Yorks & Humber NatPaCT Area

9 Engaging Communities – A Learning Network 30 th September 2002 at the Royal College of Obstetricians & Gynaecologists needs offers Kath Beer PALS Development Officer and Linda Wigley Head of Primary Care and Public Involvement Craven, Harrogate & Rural District PCT Tel: How are PALS feeding in to governance frameworks? Clinical information / public involvement? Ideas on PALS in rural areas and links to social care Need: Offer: Yorks & Humber NatPaCT Area

10 Engaging Communities – A Learning Network 30 th September 2002 at the Royal College of Obstetricians & Gynaecologists needs offers Yvonne Thomas Head of Public Health Partnerships Heart of Birmingham Teaching PCT Information about linking the NRF money to the PPI Programme. Copy of the approach and job descriptions Information about a training programme run by locals/lay people for professionals Need: Offer: West Midlands NatPaCT Area

11 Engaging Communities – A Learning Network 30 th September 2002 at the Royal College of Obstetricians & Gynaecologists needs offers Michele McCreadie Director of Organisational and Clinical Quality North Eastern Derbyshire PCT Development of community based resources centres with/without beds Engaging ethnic minority communities in development of services specific to their needs Need: Offer: East Midlands NatPaCT Area

12 Engaging Communities – A Learning Network 30 th September 2002 at the Royal College of Obstetricians & Gynaecologists needs offers Joy Cummings-Jones Assistant Dir for Public and Patient Involvement Nottingham City PCT Engaging Staff (that are difficult to engage) Local Involvement in partnership with Local Authority Need: Offer: East Midlands NatPaCT Area

13 Engaging Communities – A Learning Network 30 th September 2002 at the Royal College of Obstetricians & Gynaecologists needs offers Janet Fullforth Programme Manager South Gloucestershire PCT Tel: Ways of getting staff interested and more skilled in public involvement and recognising the culture change in their relationships with the public / patients Information on what we have done so far on the above plus Involving Children and Young People Project Need: Offer: South West NatPaCT Area

14 Engaging Communities – A Learning Network 30 th September 2002 at the Royal College of Obstetricians & Gynaecologists needs offers Jenny Edwards PALS Manager Kennet and North Wiltshire PCT Examples of PPI Strategy in Community Areas PALS – strategy operational, etc Need: Offer: South West NatPaCT Area

15 Engaging Communities – A Learning Network 30 th September 2002 at the Royal College of Obstetricians & Gynaecologists needs offers Esther Trenchard-Mabere Associate Director Health Improvement Walthamstow, Leyton and Leytonstone PCT Tel: Ideas / examples of PPI Strategy Experience / examples from work with HAZs (previous jobs), regeneration, health promotion Need: Offer: London NatPaCT Area

16 Engaging Communities – A Learning Network 30 th September 2002 at the Royal College of Obstetricians & Gynaecologists needs offers Claire Foreman Public Involvement Manager Southwark PCT Tel: Policy / ideas on payments / incentives / motivators for involvement Draft PI strategy / induction training package Need: Offer: London NatPaCT Area

17 Engaging Communities – A Learning Network 30 th September 2002 at the Royal College of Obstetricians & Gynaecologists needs offers John Harms Associate Director for Public Health Bexley PCT Tel: Public and Patient involvement strategy PALS protocol, model, Job Descriptions, etc Need: Offer: London NatPaCT Area

18 Engaging Communities – A Learning Network 30 th September 2002 at the Royal College of Obstetricians & Gynaecologists needs offers Marion Gibbon Public and User Involvement Manager Lewisham PCT Involving young people in clinical governance development Induction training package. Draft training package for community nurses in PUI Draft PUI strategy for borough and PCT Need: Offer: London NatPaCT Area

19 Engaging Communities – A Learning Network 30 th September 2002 at the Royal College of Obstetricians & Gynaecologists needs offers Liz Kyriacou Deputy Localities Manager Ealing PCT ? An insight into Primary Care Access Centre in Southall primarily directed at refugees and asylum seekers Southall locality and its cultures Need: Offer: London NatPaCT Area

20 Engaging Communities – A Learning Network 30 th September 2002 at the Royal College of Obstetricians & Gynaecologists needs offers Jackie Chin Director of Public Health Ealing PCT Tel: We have developed seven neighbourhoods and need to develop a community involvement infrastructure with other statutory community and voluntary organisations. Advice welcome. We have a shared patient and public involvement manager between our local acute trust and PCT. Helps with integration an innovation. PALS service up and running. Two Healthy Living Centres. Need: Offer: London NatPaCT Area

21 Engaging Communities – A Learning Network 30 th September 2002 at the Royal College of Obstetricians & Gynaecologists needs offers Jemma Gilbert Project Manager for Patient & Public Involvement Sutton and Merton PCT (near Wimbledon) Tel: Exciting / innovative methods for involving staff Have produced a Community Engagement Strategy focusing on organisational development and culture change. Undertook extensive consultation process to examine motivations and expectations for PPI with the local community Need: Offer: London NatPaCT Area

22 Engaging Communities – A Learning Network 30 th September 2002 at the Royal College of Obstetricians & Gynaecologists needs offers Claire Wise Patient Advice and Liaison Service Manager (PALS) Reading PCT Tel: Any tips on how to undertake successful patient surveys Have been establishing a PALS for six months - so may be able to share some ideas Need: Offer: South East NatPaCT Area

23 Engaging Communities – A Learning Network 30 th September 2002 at the Royal College of Obstetricians & Gynaecologists needs offers Sara Geater PALS Co-ordinator Bexhill and Rother PCT and Hastings and St Leonards PCT Tel: Different Models for pubic involvement and sharing PALS good practise Working with councils and other agencies and links with NHS (e-government) - PALS Need: Offer: South East NatPaCT Area

24 Engaging Communities – A Learning Network 30 th September 2002 at the Royal College of Obstetricians & Gynaecologists needs offers Joy Jewitt Integrated Care Facilitator East Kent Coastal PCT Tel: How do we avoid overkill for our public? Thirteen and a half years NHS, successful Healthy Living Centre bid and good involvement opportunities with other agencies (statutory and voluntary) and public / communities Need: Offer: South East NatPaCT Area

25 Engaging Communities – A Learning Network 30 th September 2002 at the Royal College of Obstetricians & Gynaecologists needs offers Sue Robertson Dir of Commissioning and Performance Improvement North Surrey PCT Other PCTs who are likely to have to lead a public consultation about service change (in our case, acute Trust reconfiguration) – how are you planning to involve the public in the decision, prior to formal consultation? Can share what we have done so far Need: Offer: South East NatPaCT Area

26 Engaging Communities – A Learning Network 30 th September 2002 at the Royal College of Obstetricians & Gynaecologists needs offers Claire Pond Public Involvement and Communications Manager Portsmouth City PCT Experience of engaging public across partner organisations to ensure joined up working - patients and public – notably hard to reach groups. 1.Experienced 1 st wave EPP 2.Established Citizens Panel within PCT (mainly older age group but working hard to expand) 3.PPI Strategy under development Need: Offer: South East NatPaCT Area

27 Engaging Communities – A Learning Network 30 th September 2002 at the Royal College of Obstetricians & Gynaecologists needs offers Joyce Talbot Mid-Sussex PCT PCT who has a public involvement with developing services Some expertise in Intermediate Care and Public Involvement Need: Offer: South East NatPaCT Area

28 Engaging Communities – A Learning Network 30 th September 2002 at the Royal College of Obstetricians & Gynaecologists needs offers Jane Thwaites Associate Director of Operations and Nursing / Public and Patient Involvement Lead Guildford & Waverley PCT Help with raising health interest and knowledge across differing communities with very different health service provision their communities Help and advice in setting up Expert Patients Programme – Living Well Course Need: Offer: Catherine Cobley Non-Executive Director and South East NatPaCT Area

29 Engaging Communities – A Learning Network 30 th September 2002 at the Royal College of Obstetricians & Gynaecologists needs offers Clare Bello Communications, PR and Public Involvement Manager Bedfordshire Heartlands PCT Tel: Any help in terms of developing PCT public involvement strategy User involvement methods Need: Offer: Eastern NatPaCT Area

30 Engaging Communities – A Learning Network 30 th September 2002 at the Royal College of Obstetricians & Gynaecologists needs offers Ian Brittain Head of Corporate Affairs Hertsmere PCT Office: Mobile: Good, practical suggestions to make PALS work in primary care Help with recruiting real local people, not community activists! and how to keep them enthused! Need: Offer: Eastern NatPaCT Area

31 Engaging Communities – A Learning Network 30 th September 2002 at the Royal College of Obstetricians & Gynaecologists needs offers Valerie Moore Consultant MAC Associates Information / ideas of ways around the problems of payment to Forum members Training as a recruitment tool and as support / reward to participants in PFs Need: Offer:


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