1. 1 2009 Spring Conference & Expo Session: “Mobility Management Centers” April 18, 2009 1:30 – 3:00 pm San Diego, CA

2. 2 Today’s Agenda  Introduction  Paducah Area Transit System Background & Overview  Mobility Management Services  Advanced Technologies  New Mobility Management Initiatives  Mobility Management Funding  Questions and Comments

3. 3 PATS Background & Overview  Location: Paducah, KY  Population: 26,307 (city); Service area = 127,981  Other Regional Partners: 2 Rural public transit authorities & Easter Seals  Hours of Operation: 4:00 am – 11:00 pm  Annual Passenger Trips: 573,210

4. 4 The Jackson Purchase Region of Western Kentucky (8 counties) Paducah PATS Background & Overview

5. 5 Mobility Management Services  Current Services Provided: Fixed route (6 routes) ADA paratransit & Demand Response Taxi Coordinated human service transportation (200 contracts) Regional Medicaid Provider (3 counties in KY - and soon in So. ILL) Airport shuttle (linkage with Northwest Airlines) Regional trip coordination (PART)

6. 6  Current Services Provided: Package & movie delivery UPS/FedEx service Railroad and barge lines services Downtown trolley (i.e. Chamber of Commerce) Special events (i.e. National Quilt Show, Riverboat tourists) Vanpools (i.e. US Army Corp. of Engineers) FEMA Tier II National Emergency Response Mobility Management Services

7. 7 Community Services  Food drives  Vaccination clinics  “How to” clinics

8. 8 Mobility Management Services Mobile driving simulator  Trained over 1,000 persons in KY, MO, NV, OH, TN, & WV  Multiple simulated driving/vehicle scenarios  PATS Accident rate: Pre-simulator = 2.6 per 100,000 miles; Current = 1.45 per 100,000 miles

9. 9 Advanced Technologies  Supporting Mobility Management RouteMatch Software:  Computer assisted scheduling, dispatching, reporting, & billing  Business Intelligence (RouteMatch MC) Mentor AVL/MDC – all vehicles Medicaid Broker - Provider Electronic connection 800 Megahertz radio system Kentucky Relay (TDD/TTY) service REI – Onboard security cameras

10. 10 New Mobility Management Initiatives  USDOT Mobility Services for All Americans (MSAA) Transportation Management Coordination Center (TMCC) Customer-focused centralized regional point of information & services for:  Transportation  Human service & community organizations Accessible by:  Telephone, Internet, Walk-in, and Kiosks  Multi-lingual service availability

11. 11

12. TMCC Public Brochure

13. 13 New Mobility Management Initiatives  MSAA Phase 1: Year 1 (Commencing in Spring 2010) RouteMatch Software (paratransit) for all providers (PATS to host) Mentor AVL/MDC for all providers Telecommunications infrastructure Internet website Interactive Voice Recognition (IVR) Human Service Information & Referral database (online and telephone access) Internet link with KY511

14. 14 New Mobility Management Initiatives  MSAA Phase 2: Years 2-4  (Commencing in 2011-2013) Kiosks placed at major trip generator locations Regional fare media & system Digital onboard cameras & voice recorders for all providers

15. 15 New Mobility Management Initiatives  Facility expansion: Build a new maintenance facility Expand current administrative, operations, and customer service center  Continued fixed route transfer center  Greyhound services & ticketing agent  Make available new office space for community organizations to meet customers  Enclosed outdoor bus shelters at major activity centers – solar powered

16. 16 New Mobility Management Initiatives  211 initiative PATS & Paducah/McCracken United Way partnership Provides human service and community information through “live” persons Simple telephone number for non-emergency services: 211 Expand to provide to majority of Kentucky Television News story: WPSD-TV, April 2, 2008

17. 17  Funding Partners: Federal Government: USDOT (S. 5311), USDHHS, Congressional earmarks Commonwealth of KY (KYTC and many agencies) Medicaid Local human service agencies Other local contracting agencies Non-profit organizations/foundations City of Paducah & McCracken County PATS riders (farebox) New Mobility Management Funding

18. 18 Question & Comments

19. 19 Ms. Kim Adair Executive Director Paducah Area Transit System, KY Telephone: (270) 444-3660 (direct) E-mail: kadair@paducahtransit.com Contact Information