They Made Us Feel Very Appreciated CLN's FY2010 shared costs were up 78% over FY2009. I know we're not exactly talking about gobs of money: we increased from $842 to $1,490. However, when you consider that we're dealing with an annual budget of $31,490 (I budgeted $900 for LTLS fees), it means we're going to have to reallocate resources to meet these costs. Still, LTLS is an extraordinary bargain for the money: we receive two deliveries weekly, support from personnel, software to maintain circulation, cataloging with bibliographic entry, and excellent communications. We're not unaware of how important you are to us. If you have to impose additional costs to maintain service levels, we will have to think creatively about how we can afford to pay for them.
Delivery Is Important If there was a top discussion item it was delivery. There was willingness to pay or assist in delivery in any way possible. Interestingly it was also the area that was suggested as a place to reduce such as reduction of days of the week. Mostly it was an understanding that delivery costs money and that stops cost more.
Willingness To Help I do not see where you can reduce services any more than you have been forced to do over the years with previous budget cuts. I am willing to do anything in house I can; anything we can do to simplify delivery. I've been around a while, I could mentor a librarian new to the system (saving time for a consultant). I am willing to do whatever is needed.