Introduction / Overview

Introduction / Overview
Star*Team Inner Circle Accountability Group & 1st Step Training Introduction / Overview Session 1 (v-0911)

INTRODUCTIONS Please tell us: Your background Your WHY
INNER CIRCLE Session FS-1 INTRODUCTIONS Please tell us: Your background Your WHY Your initial goals Long-range goals NOTE: Your WHY and initial goals will change as you better understand the program

The Purpose of the Class
INNER CIRCLE Session FS-1 The Purpose of the Class Why Star*Team. Why Inner Circle First Step Training What to expect. You choose your speed (Have Realistic Expectations)… StandardTRACK (very part time) FastTRACK (part to medium time) TurboTRACK (medium to full time)

Three Segments of Support
INNER CIRCLE Session FS-1 Three Segments of Support Shaklee Sites and Business Material My Shaklee (Back Office) Your Product Website (PWS) Shaklee University First Step Resource Guide Star*Team Sites and System Star*Team Website --- Training and Calendar Online Webcast Facilities Inner Circle Class and 30 Days of Health. Create My Future Site and Vendors Create My Future Website NetMark Leads Radio Co-op

How To’s of Building Your Business
INNER CIRCLE Session FS-1 How To’s of Building Your Business MyShaklee Sponsor Someone Shopping / AutoShip Your Product Website (PWS) Join Now (Sponsor Someone) Shop

Shaklee All The Time Friends and Family People you don’t know.....yet.
INNER CIRCLE Session FS-1 Shaklee All The Time Friends and Family The most “fickle advisors” People you don’t know.....yet. Create My Future or “Cold Leads”

Training For Your Business – The Long Haul
INNER CIRCLE Session FS-1 Training For Your Business – The Long Haul Do Training as you Work Pace Yourself Depend on upline team. You run, we run with you, etc. Stay plugged in.

Income Producing Activities (IPA’s)
INNER CIRCLE Session FS-1 Income Producing Activities (IPA’s) Definition What they are What they are not Daily Calendar of Events Detours from the daily activities Detours from our business model

Finally --- Keep in Mind
INNER CIRCLE Session FS-1 Finally --- Keep in Mind Remember why you are here Review your goals often Use affirmations and visual reminders Have fun building your team and business

INNER CIRCLE Session FS-1
Questions?? Homework for next week…

Do After Session 1 This week’s homework Successful people do……
INNER CIRCLE Session FS-1 This week’s homework Successful people do…… …what unsuccessful people are not willing to do Homework will open here… or if you have Pop-Ups blocked you may need to open it on the Star*Team Training Page D (right below the link to register into the class) Do After Session 1 12

! Next Week: Our Strategy You are the 2%’rs
Star*Team Inner Circle First Step Training “The best way to predict the future is to create it.” —DR. FORREST C. SHAKLEE Next Week: Our Strategy 13

Session 2 Our Strategy

OVERVIEW OF STRATEGY Need Builders AND Consumers
INNER CIRCLE Session FS-2 OVERVIEW OF STRATEGY Need Builders AND Consumers Learn effective Cold & Warm techniques Realistic Expectations based on activity Company Report – required to attend EVERY week Complete 30-days Product Training Set Up 100 PV AutoShip 80/20 rule applies to this class Duplicate & Enroll your new team members into future IC classes! 15

Weekly Report Company Report to submit and report on each session:
INNER CIRCLE Session FS-2 Weekly Report Company Report to submit and report on each session: New products used this week Incentive Points for Trips and Team Up # of Warm/Lukewarm Market Contacts this week # of Referrals Obtained # of Lead Dials, # of Prospect (HP/VHP) Dials # Total Dials Invited / Attended Strategy Event (Monday or Thursday) Invited / Attended Other Events (may be your own) Number Sponsored & Total in Organization PV/PGV last month PV/PGV so far THIS MONTH Have realistic expectations based on your activity.

OVERVIEW OF STRATEGY Sr. Director in 4-6 months
INNER CIRCLE Session FS-2 OVERVIEW OF STRATEGY Sr. Director in 4-6 months 1000 PGV (Associate) in 1-2 month (2000 PGV (Director) in 1-3 months Listen/Watch Mentoring (OJT) Calls Do ½ the Activities = 4x the time Duplicate & Enroll your new team members into future IC classes! 17

SPONSOR as GOLD (upgrade)
INNER CIRCLE Session FS-2 Prospecting and Recruiting Expose to Overview CMF DVD’s Other tools Involve in Learning More Details Strategy Event Pre-Launch Train to Duplicate Process / Inner Circle! SPONSOR as GOLD (upgrade) Duplicate & Enroll your new team members into future IC classes! 18

Roadmap to Director and Beyond
INNER CIRCLE Session FS-2 Roadmap to Director and Beyond Need 2,000 PGV Points to promote to Director – Target is 1-3 months (100 minimum PV personal) PV = Personal Purchase Volume (You) PGV = Personal Group Volume (Your complete Group, including you) Target is 5,000 PGV Points in 3-6 months. 2-3k should be from Business Builders in your group. Need to BE a Director with 2,000 PGV Points a month minimum and promote another person to Director to be a Senior Director. –Target is 4-6 months

Roadmap to Director / FastTRACK
INNER CIRCLE Session FS-2 Roadmap to Director / FastTRACK Fast TRACK is an OPTION, not a requirement. Only for those who are willing to put in the time and effort to grow quickly. Need 2,000 PGV Points to promote to Director within 1-3 months You get 3 full Calendar Months from Sponsor date to promote on Fast TRACK (eg: Sponsor in Jan = Your 3rd Fast TRACK month is April) You Do This: Hold 3 2,000 PGV+ You Get This: Global Conference Registration for months Free PWS DVDs ($500 value)

Roadmap to Sr. Director / FastTRACK
INNER CIRCLE Session FS-2 Roadmap to Sr. Director / FastTRACK BE a Director and promote another person to Director to be a Senior Director. Example: Your PGV = 5,000 2,000 of that is within the group of one of your Downline You promote that Downline to Director = You are a Senior Director Promote to Senior Director within 6 full months from START month You get 6 full Calendar Months (eg: Sponsor in Jan = F, M, A, M, J, July) You Do This: You & Director hold 3 months You Get This: $1,000 Fast TRACK Bonus + DVD’s (Also earn Simple Points for incentive trips and TeamUp Gifts) Please remember that on TurboTrack, all of this could happen in your FIRST MONTH

Weekly Report Company Report to submit and report on each session:
INNER CIRCLE Session FS-2 Weekly Report Company Report to submit and report on each session: New products used this week Incentive Points for Trips and Team Up # of Warm/Lukewarm Market Contacts this week # of Referrals Obtained # of Lead Dials, # of Prospect (HP/VHP) Dials # Total Dials Invited / Attended Strategy Event Invited / Attended Other Events Number Sponsored & Total in Organization PV/PGV last month PV/PGV so far THIS MONTH Have realistic expectations based on your activity.

INNER CIRCLE Session FS-2 This week’s homework Successful people do…… …what unsuccessful people are not willing to do Watch the Dani Johnson video. Report on at least one tip/idea you learned that you will implement. Schedule time to watch/listen to mentoring calls with Star*Team Business Leaders. (OJT) Continue/complete 30 Days of Health Submit Company Report online before next week’s IC Team Meeting. Do After Session 2 23

“The best way to predict the future is to create it.”
! You are the 2%’rs Star*Team Inner Circle First Step Training “The best way to predict the future is to create it.” —DR. FORREST C. SHAKLEE Next Week: Recruiting 24

Session 3 Recruiting

Incentive trip(s)… And TeamUp Gifts... Here we come!
BUSINESS IS BOOMING! Incentive trip(s)… And TeamUp Gifts... Here we come! 26

INTRODUCTIONS Company Report: New products used this week
INNER CIRCLE Session FS-3 INTRODUCTIONS Company Report: New products used this week Incentive Points for Trips and Team Up # of Warm/Lukewarm Market Contacts this week # of Referrals Obtained # of Lead Dials, # of Prospect (HP/VHP) Dials # Total Dials Invited / Attended Strategy Event Invited / Attended Other Events Number Sponsored & Total in Organization PV/PGV last month PV/PGV so far THIS MONTH Have realistic expectations based on your activity.

IT’S ABOUT FREQUENCY & QUANTITY Success formula
INNER CIRCLE Session FS-3 PROSPECTING & RECRUITING TECHNIQUES IT’S ABOUT FREQUENCY & QUANTITY Success formula ACTIVITY done CONSISTENTLY over TIME = RESULTS If you know you would make $5 for every dial….. …… how many dials would you make? 28

Tools Never Have a Bad Day
INNER CIRCLE Session FS-3 PROSPECTING & RECRUITING TECHNIQUES Cold Market vs. Warm Market Cold Market = CMF, Strategy Events, DVDs for Business Partners Warm Market = Open House Events, DVDs for Consumer/Members Tools to Share: Advanced Resource Site (Session 6) Product: Your PWS, 30 Days of Health, DVDs, Other Events Business: Your CMF site, StarTeam Strategy Events Mon & Thurs, DVDs Tools Never Have a Bad Day 29

It IS a numbers business Don’t assume the no really means no
INNER CIRCLE Session FS-3 The 3 P’s PEOPLE It IS a numbers business POSTURING You have the cookie PERSISTENCE Don’t assume the no really means no 30

The 4th P Positioning Healthy Home Consultant / Green Home Consultant
INNER CIRCLE Session FS-3 The 4th P Positioning Healthy Home Consultant / Green Home Consultant Safe Home Consultant Healthy Child Consultant / Human Energy Consultant Home Business Consultant Anti-Aging Specialist 31

Power Bonuses… Don’t Wait to Start!
INNER CIRCLE Session FS-3 Power Bonuses… Don’t Wait to Start! Through your first THREE Full Months (and 3 additional months each time you reach a new Position, Director and above) Each GOLD Ambassador ($299) you sponsor = 5 Simple Points SuperGOLD ($750) or GOLDPlus ($500) = 10 Simple Points Each Distributor ($39.95 – Dist Welcome Kit) with 100 PV within 60 days = 2 Simple Points Each Member ($19.95 – New Member Kit) with 50 PV within 60 days = 1 Simple Point Each 15 Simple Points = $150 Power of Ten Bonus Check! All PV must be completed within your first 3 full months. Example: Start Jan – End April These same Simple Points can also qualify you for Incentive Trips, Team Up Gifts 32

INNER CIRCLE Session FS-3 This week’s homework Successful people do…… …what unsuccessful people are not willing to do Do After Session 3 33

! Next Week: How to Invite You are the 2%’rs
Star*Team Inner Circle First Step Training “The best way to predict the future is to create it.” —DR. FORREST C. SHAKLEE Next Week: How to Invite 34

Session 4 How to Invite

Inoculation / Video Review
INNER CIRCLE Session FS-4 Inoculation / Video Review Rhythm of the Business / Everyone wants to work one hour and make the income of working 50. But how many will work 50 to make the income of 1? That’s how you start! Belief Chart – start at 10! We can start at 10 with Skill also by using TOOLS! From the Advanced Training DVD: Pat Hintze: Belief & the Importance of WHY 38

How to Invite Cold: Follow the Star*Team Scripts
INNER CIRCLE Session FS-4 How to Invite Cold: Follow the Star*Team Scripts Plug into OJT (Learn from the experts) Warm: Profile Planning helps you select the names you will begin with. Write down your approach – Script it! Practice out loud / Expect a “YES” Events: Business: Strategy Event (online) Grand Opening (or Open House) Reality: invites will yield 6 to local event. Schedule 3 to 4 dates for backup Everyone wants what we offer. Not everyone will take advantage of it. Your job is simply to INVITE, NOT CONVINCE!

How to Invite Profile Planning Model:
INNER CIRCLE Session FS-4 How to Invite Profile Planning Model: Affirm their value (Thinking about you) Specific Need (You HEARD by listening to them) Story of results by others or you Friendly Disclaimer (comfort phrase) Request permission Everyone wants what we offer. Not everyone will take advantage of it. Your job is simply to INVITE, NOT CONVINCE!

How to Invite FORM Approach F Family O Occupation R Recreation M Money
INNER CIRCLE Session FS-4 How to Invite FORM Approach F Family O Occupation R Recreation M Money Everyone wants what we offer. Not everyone will take advantage of it. Your job is simply to INVITE, NOT CONVINCE!

How to Invite Seven Question Approach What do you do?
INNER CIRCLE Session FS-4 How to Invite Seven Question Approach What do you do? How long have you been doing it? What do you like about it? Are there things you don’t like about it? What would you like to be doing 5 to 10 years from now? What are you doing to make it happen? Everyone wants what we offer. Not everyone will take advantage of it. Your job is simply to INVITE, NOT CONVINCE!

How to Invite ASK a question… Use 3rd Party Material for follow-up:
INNER CIRCLE Session FS-4 How to Invite ASK a question… Are you Open to new Opportunities? Are you looking for ways to create additional streams of income? Use 3rd Party Material for follow-up: CMF, DVD’s, Documents DO NOT INVITE IF THEY ARE NOT LOOKING! Everyone wants what we offer. Not everyone will take advantage of it. Your job is simply to INVITE, NOT CONVINCE!

! Next Week: Drilling Down You are the 2%’rs
Star*Team Inner Circle First Step Training “The best way to predict the future is to create it.” —DR. FORREST C. SHAKLEE Next Week: Drilling Down 45

Session 5 Drilling Down

Belief & Why: Inviting people
INNER CIRCLE Session FS-5 Belief & Why: Inviting people Let’s say you are starting a restaurant: 10 people came in and didn’t like what you were serving? They never came back. Would you quit? 2 people came and said, “I really like this…I’m coming back” and they never did. Would you quit? No one showed up for 2 weeks. Do you quit? If you don’t get the results you’re looking for are you going to quit? Or are you going to do what it takes to figure out how to get the results you want?

Working both Warm & Cold Market
INNER CIRCLE Session FS-5 Working both Warm & Cold Market You go into a store and the salesperson asks you, “Can I help you?” What do you usually say? The minute you are perceived as a salesperson, you’ve lost the game. Don’t jump off the shelf. We have the CMF system for cold market, but what about people we know. You’ll grow faster if you work both warm and cold. Remember: We’re using warm market for product prospecting. What Dani Johnson script do you like to use with warm market? DO NOT answer unasked questions!!! 50

Drilling Down RULE: Before you give ANY solution, ask 5 questions
INNER CIRCLE Session FS-5 Drilling Down RULE: Before you give ANY solution, ask 5 questions Do not ASSUME the best/worst Do not ASSUME ANYTHING! RULE: You cannot say the word “Shaklee” (or offer a solution) until you’ve asked at least 5 questions. 51

Handling Questions and Objections…
INNER CIRCLE Session FS-5 Drilling Down Two-Minute Story Handling Questions and Objections… Great Question… Feel, Felt, and Found… Start by trying the Products and Challenging the Guarantee… RULE: You cannot say the word “Shaklee” (or offer a solution) until you’ve asked at least 5 questions. 52

! Next Week: Closing/Tools You are the 2%’rs
Star*Team Inner Circle First Step Training “The best way to predict the future is to create it.” —DR. FORREST C. SHAKLEE Next Week: Closing/Tools 54

Session 6 Closing/Tools

Group Sharing…. 2 Minute Story INNER CIRCLE Session FS-6
Role play membership orientation with a participant, using Changing Brands Presentation 58

Closing Non-Threatening questions:
INNER CIRCLE Session FS-6 Closing Non-Threatening questions: Does this look like something you think you could do? OR What do you see as your next step? Vs. Do you want to sign up now? Product focus close: If there was something that could help you with your ________, would you want to know about it? RULE: You cannot say the word “Shaklee” (or offer a solution) until you’ve asked at least 5 questions. 59

It’s either the Best or NOT… There is no other choice.
INNER CIRCLE Session FS-6 Closing with Credibility Product Credibility: Why not buy from Health Food Store? Good, Better, Best? Doctor doesn’t give you good, better, best options. MONEY OBJECTION on Products: If it doesn’t work, are you really saving money? Do you care more about cost or results? You can’t beat FREE!! (Member referral program = Open House Event, 30-days) It’s either the Best or NOT… There is no other choice. 60

Expose, Involve & Upgrade
INNER CIRCLE Session FS-6 Closing with Credibility Business Path: EXPOSE: Evaluation (CMF presentation) / DVD’s INVOLVE: Star*Team Business Strategy Event – see others doing this UPGRADE: Sponsor / Auto-ship Retain (UPGRADE SOME MORE): Client: 30 Days of Health (Earn Free Products), Open House, DVD’s Biz: Training Check List, 30 Days of Health, NDO, Inner Circle Create an ARSENAL of tools to “pull” out for various situations. Expose, Involve & Upgrade 61

Tools never have a bad day!
INNER CIRCLE Session FS-6 Follow Up Customers/Members: DVDs PWS websites / Advanced Resource Website 30 Days of Health Follow-up (1, 7, 14, 25 day) – Shaklee Auto-Ship offers for discounts Webcast room (Live team events) / Open House Events Member Orientation: Show them how they can get their products for free every month. “You have other benefits to your membership besides the discount. You’re not obligated to use any/all of them, but I’m obligated to let you know about them.” (Gym analogy). Role play membership orientation with a participant, using Changing Brands Presentation Tools never have a bad day! 62

Team Events are Scheduled Regularly. All you need to do is INVITE
INNER CIRCLE Session FS-6 On-line Events Team Strategy Event Invite Opportunity Prospects who are not ready to start. Have Guests Arrive early. You may send Private Messages to your guests. Chose their name from Attendee list and click on Send Private Message Proper etiquette... Don’t type you are leaving, non-biz messages, weather, etc. unless PRIVATE! Open House Event (Schedule with your Upline) Invite Product Prospects AND Biz Prospects who want to learn more about the Products and Philosophy. Role play membership orientation with a participant, using Changing Brands Presentation Team Events are Scheduled Regularly. All you need to do is INVITE 63

Changing Brands Presentation & Flyer Tools never have a bad day!
INNER CIRCLE Session FS-6 Using Tools Advanced Resource Site Piece of the Action Flyer, PPT, pdf Great tool for creating volume! And we get paid for VOLUME!! Role play membership orientation with a participant, using Changing Brands Presentation Changing Brands Presentation & Flyer Tools never have a bad day! 64

To Start Getting Yours... SIMPLY CHANGE BRANDS A Major International
Corporation IS Willing to Give You A PIECE OF THE ACTION… To Start Getting Yours... SIMPLY CHANGE BRANDS

R WHAT PRODUCTS DO YOU USE?
__________Dishwasher Detergent __________Natural Cosmetics __________Laundry Detergent __________Deodorant __________Fabric Softener __________Baby Oil __________Spot Remover __________Baby Shampoo __________Scouring Cleaner __________Suntan Lotion __________Dishwashing Liquid __________Children’s Vitamins __________Window Cleaner __________Vitamins __________Floor Cleaner __________Meal Replacement __________Industrial Cleaner __________Snacks __________Germicide __________Weight Loss Products __________Ceramic Tile Cleaner __________Body Building Products __________Household Cleaners __________Cholesterol Reducer __________Oven Cleaner __________Sleeping Aid __________Heavy Duty Cleaner __________Laxatives __________Car Wash __________Dietary Fiber __________Toothpaste __________Digestive Aid __________Soap (Liquid & Bar) __________Joint & Pain Products __________Moisturizers __________Stress Formula __________Shampoo & Conditioner __________Fish Oil __________Hair Spray __________Immune Support __________Face Cleansers __________Antioxidant Products __________Beauty Masque __________Sports Drink __________Hand & Body Lotion __________Purified Water __________Anti-Aging Skin Products __________Air Purification

u. How many families do you know that use these types of. products

v How much of these types of products do you think the average family purchases per month? $_________

v How much of these types of products do you think the average family purchases per month? $_________ w Everyone, no matter how bad the economy is, will use these everyday items on a constant basis…

v How much of these types of products do you think the average family purchases per month? $_________ w Everyone, no matter how bad the economy is, will use these everyday items on a constant basis… They will get them somewhere.

v How much of these types of products do you think the average family purchases per month? $_________ w Everyone, no matter how bad the economy is, will use these everyday items on a constant basis… They will get them somewhere. The SHAKLEE CORPORATION manufactures environmentally correct and natural versions of these types of products and markets them in a unique way --- Let’s take a look at why you might consider changing brands and the earnings potential available.

Consumer Expenditures & Income - Bureau of Labor Statistics
17%-20.8% IF YOUR WEEKLY GROCERY BILL IS YOUR WEEKLY CLEANING PRODUCTS BILL IS* YOUR MONTHLY CLEANING PRODUCTS YOUR YEARLY CLEANING PRODUCTS $30.00 $6.00 $26.00 $312.00 60.00 12.00 52.00 624.00 100.00 20.00 87.00 1,040.00 160.00 32.00 139.00 1,664.00 200.00 40.00 173.00 2,080.00

HERE’S HOW SIMPLE IT CAN BE... THE CONCEPT
u You and your family Change Brands (to Shaklee Health & Wellness Products).

u You and your family Change Brands (to Shaklee Health & Wellness Products). v Redirect your purchases from local stores (products you were buying anyway).

u You and your family Change Brands (to Shaklee Health & Wellness Products). v Redirect your purchases from local stores (products you were buying anyway). w Find six other people who also want to: Care for their health and the environment and/or Receive $150 per month (get their products free) or Earn an extra $14,000 a year part-time or Earn $36,000 a year part-time (or more)

EARNINGS POTENTIAL Approximate NET Earnings Per Month
Start (1 consumer) You sponsor and $0 change brands to Shaklee

Start (1 consumer) You sponsor and $0 change brands to Shaklee Phase 1 (7 consumers) You refer six People $150+ ($150 usage/month) (earn products free)

Start (1 consumer) You sponsor and $0 change brands to Shaklee Phase 1 (7 consumers) You refer six People $150+ ($150 usage/month) (earn products free) Phase 2 (43 consumers) They each refer six People $1200/month ($14k+/yr)

Start (1 consumer) You sponsor and $0 change brands to Shaklee Phase 1 (7 consumers) You refer six People $150+ ($150 usage/month) (earn products free) Phase 2 (43 consumers) They each refer six People $1200/month ($14k+/yr) Phase If they each refer six People $3000/month Net approx $36,000/yr These earnings do not reflect any of the other benefits listed. Results may vary.

SHAKLEE WORKS BECAUSE:
R 50+ years of proven results R People sharing something good R Financially sound company R Everyday products at discount prices R Growth industry R Fantastic benefits R Gives people hope A major International Corporation Best opportunity in America! If you like what you see, it’s easy to evaluate the Products and the Opportunity. Change Brands and use the products with a Money Back Guarantee. When you have everything to gain if successful and nothing to lose if you fail, then by all means give it a try! W. Clement Stone (billionaire)

! Next Week: Vision Casting You are the 2%’rs
Star*Team Inner Circle First Step Training “The best way to predict the future is to create it.” —DR. FORREST C. SHAKLEE Next Week: Vision Casting 82

Session 7 Vision Casting

Vision Casting & Goals “Vision without action is merely a dream.
INNER CIRCLE Session FS-7 Vision Casting & Goals Vision: Creates enthusiasm Generates activity Inspires consistent effort. (You build with inspired people, not programs) Vision produces passion. Passion produces personal discipline (which produces action.) It drives you to do Whatever It Takes (WIT) vs. “We’ll see how it goes.” Your biggest challenge? Having the discipline of saying NO to the things that divert you off track. Stick to a schedule! Usually this is first. Wanted to get you into ACTION! “Vision without action is merely a dream. Action without vision is just passing time. Vision with action can change the world!” ~Joel A. Barker 86

Vision Casting & Goals If a vision is about you, it won’t work well.
INNER CIRCLE Session FS-7 Vision Casting & Goals What problem is my vision designed to solve? Offer a solution. When you connect a problem with a compelling solution, you can have a person’s attention. Example: “I want 30 women my team making 30K a year. Do you think that is something you’d like to learn more about? “ ALWAYS END WITH A QUESTION! Vision casting eliminates your fear because it is not about YOU. It draws people TO YOU because it isn’t about YOU…it’s about THEM and THEIR needs. If a vision is about you, it won’t work well. You want a vision that’s about THEM. 87

Give them what THEY want, not what YOU want them to have.
INNER CIRCLE Session FS-7 Sponsoring Find out What Your Prospect is Thinking Give Your Prospect a Choice Create financial future? Car? Paid Travel? Supplemental income? Becoming healthier, losing weight, reducing toxins? Give them what THEY want, not what YOU want them to have. 88

INNER CIRCLE Session FS-7 Sponsoring 5 Choices – Start at the TOP Super GOLD Pak (Best Value - Products:Cost) GOLD Plus Pak (Best ratio – PV:Cost) GOLD Pak (Best Low $ Option – Products:Cost&PV) Distributor Welcome Kit (DWK - $39.95) Best Starter for consumers who will order over 100PV/ Rebates Yes Coupon, No Fast TRACK / No GOLD Bonuses Paid New Member Kit ($19.95) Least value (No Coupon, No Rebates) Give them what THEY want, not what YOU want them to have. 89

Sponsor GETS 10 “Simple Points” This Mission PAK (#80043) Contains:
3 WAYS TO GET STARTED + 2 $750 SuperGOLD PAK Sponsor GETS 10 “Simple Points” $1250+ Value 15% Discount off retail price on products New Distributor Welcome Kit (Product Samples, DVD’s, Product and Opportunity Literature) GOLD Ambassador Status ($199 Value) Free product with this order* (Up to $100SRP) 6 Months of Personal Web Site (a $120 Value!) 1 Month of Create My Future Web System ($30 value) 500 PV (Personal Volume Points) / Qualifies for $40 Rebate Check! This Mission PAK (#80043) Contains: Shaklee Vitalizer™ w/o Iron (1 box) Vivix® (1 box of 30 single servings) Choose a bottle of Vivix (FREE)* Nutriferon® (60 count) Cinch® Vanilla Packets (14 packets) Cinch® Vanilla Canister (30 day supply) Cinch® Chocolate Packets (14 packets) 3-in-1 boost (42 count) Cinch® Snack Bars (Assortment) Daily journals (2) Cinch Program Guide Cinch Logo Shaker Cup Cinch Pedometer Cinch Tape Measure Cinch® Energy Tea Basic H2® 16.oz (2 bottles) Hydrating Cleansing Lotion Hydrating Moisturizer Time Repair AM Hydrating Toner C&E Repair PM Eye Treatment Refining Polisher Two Dispensing Pumps Lip Treatment Get Clean® Spray Bottles (2 bottles) Get Clean® Liquid Dish Wash Get Clean® Dish Wash (powder) Get Clean® Fresh Laundry (liquid) Get Clean® Nature Bright Get Clean® Soft Fabric Dryer Sheets Germ Off Disinfecting Wipes, 35 Wipes Dish Wash Dispenser (empty) (1) Nature Bright® Dispenser (empty) (1) Organizer Caddy (1) Spray Bottles (3), Dropper Pipette (1), 1/4 oz. Dispenser Pump (1), Laundry Measuring cup (1), Dual Measuring Spoon (1), Super Microfiber Cleaning Cloth, Super Microfiber Window Cloth, Super Microfiber Dish Sponge, Miracle Scrubber Pad

3 WAYS TO GET STARTED + 2 $599 GOLDPlus PAK Sponsor GETS 10 “Simple Points” $1000+ Value 15% Discount off retail price on products New Distributor Welcome Kit (Product Samples, DVD’s, Product and Opportunity Literature) GOLD Ambassador Status ($199 Value) Free product with next order (Up to $100SRP) 6 Months of Personal Web Site (a $120 Value!) 1 Month of Create My Future Web System ($30 value) 500 PV (Personal Volume Points) / Qualifies for $40 Rebate Check! This Mission PAK (#89208) Contains: Shaklee Vitalizer™ w/o Iron (1 box) Vivix® (1 bottle) Nutriferon® (60 count) Cinch® Vanilla Canister (30 day supply) Cinch® Chocolate Packets (14 packets) Cinch® Snack Bars (Assortment) Cinch® Energy Tea Basic H2® 16.oz (1 bottle) Hydrating Cleansing Lotion Hydrating Moisturizer C&E Repair PM Get Clean® Spray Bottles (2 bottles) Get Clean® Liquid Dish Wash Get Clean® Dish Wash (powder) Get Clean® Fresh Laundry (liquid) Get Clean® Nature Bright Get Clean® Soft Fabric Dryer Sheets Get Clean® Germ Off Disinfectant Wipes

3 WAYS TO GET STARTED + 2 $299 GOLD PAK Sponsor GETS 5 “Simple Points” $500+ Value 15% Discount off retail price on products New Distributor Welcome Kit (Product Samples, DVD’s, Product and Opportunity Literature) GOLD Ambassador Status ($199 Value) Free product with next order (Up to $100SRP) 3 Months of Personal Web Site (a $60 Value!) 1 Month of Create My Future Web System ($30 value) 250 PV (Personal Volume Points) / Qualifies for $10 Rebate Check! This Mission PAK (#59714) Contains: Shaklee Vitalizer™ w/o Iron (1 box) Vivix® (1 box of 30 single servings) Nutriferon® (60 count) Cinch® Vanilla Packets (14 packets) Basic H2® 16.oz (1 bottle) Get Clean® Spray Bottles (2 bottles) 3GOLDS+2Ways.pdf v060611

Sponsor GETS 2 “Simple Points” IF over 100 PV Products ordered
3 WAYS TO GET STARTED + 2 $39.95 Distributor Welcome Kit Sponsor GETS 2 “Simple Points” IF over 100 PV Products ordered Or 1 if over 50PV Up to $85 Value 15% Discount off retail price on products New Distributor Welcome Kit (Product Samples, DVD’s, Product and Opportunity Literature) Free product with next order (Up to $100SRP) NO Personal Web Site. Must purchase for $29.95 first month and $14.95 for further months. 1 Month of Create My Future Web System ($30 value) NO PRODUCTS! 3GOLDS+2Ways.pdf v060611

Sponsor GETS 2 “Simple Points” IF over 100 PV Products ordered
3 WAYS TO GET STARTED /2 $19.95 New Member Kit $0 Value Sponsor GETS 2 “Simple Points” IF over 100 PV Products ordered Or 1 if over 50PV (The Free with Vitalizer earns 1 point if no other products are ordered) 15% Discount off retail price on products NO PRODUCTS! NOTE: A Basic Membership WITHOUT this Info Pack is FREE with Vitalizer if you choose that option online. This Vitalizer comes in a special box with a “Welcome To Shaklee brochure” 3GOLDS+2Ways.pdf v060611

INNER CIRCLE Session FS-7 Sponsoring / Follow Up Day 1… Schedule NDO or NMO Day 7… Received Products? Day 14… How are you taking the products? Day 25… How are you feeling? Once a Month… Offer reminders, new products Give them what THEY want, not what YOU want them to have. 95

! Next Week: “Reading” your Prospects You are the 2%’rs
Star*Team Inner Circle First Step Training “The best way to predict the future is to create it.” —DR. FORREST C. SHAKLEE Next Week: “Reading” your Prospects 97

“Reading” your Prospects
Session 8 “Reading” your Prospects

INTRODUCTIONS Roger Barnett: “People work their whole lives to get guaranteed poverty.” Individual is limited Organization is unlimited Teach others to teach others Reality Planning / Do this and you’ll get that! Have realistic expectations based on your activity.

! Next Week: Goal Setting You are the 2%’rs
Star*Team Inner Circle First Step Training “The best way to predict the future is to create it.” —DR. FORREST C. SHAKLEE Next Week: Goal Setting 107

Session 9 Goal Setting

Reaching goals is not the difficult part.
INNER CIRCLE Session FS-9 Vision Casting & Goals Dreams form our vision… Debt free, residual income, financial/time freedom Vision drives our goals…. Key, Master Goals direct our steps… Plan – Action - Steps Clear goals do 4 things: Define what’s important to you Give you direction Create Excitement Help you focus Reaching goals is not the difficult part. Determining what you want (and how serious you are about it) is the most difficult part. 111

3 Things you want to check:
INNER CIRCLE Session FS-9 Vision Casting & Goals What do you WANT? 3 Things you want to check: Right people? Right things? Doing those things right? What is holding you back? Prospecting & Recruiting is about frequency and quantity. What is stopping you from doing what you want to do? Figure out what motivates you. Excitement only goes so far/so long. Clear vision and goals that matter to YOU will you get you thru roadblocks. 112

I WILL, not It would be nice THINK it, SEE it, FEEL it
INNER CIRCLE Session FS-9 Vision Casting & Goals I WILL, not It would be nice THINK it, SEE it, FEEL it Chart your progress (You can’t control what you don’t measure) Goal Boards / 90-day plan / Tracking Spreadsheet / Daily Goals / WIT-team “What you think, you look. What you think, you do. What you think, you are.” ~ Dr. Forest C. Shaklee 113

! You are the 2%’rs Star*Team Inner Circle First Step Training “The best way to predict the future is to create it.” —DR. FORREST C. SHAKLEE Next Week: Dream Plan 1 115

Session 10 Dream Plan 1

3 Business Tracks (3 speeds)
INNER CIRCLE Session FS-10 StandardTRACK A very part-time business NOW and in FUTURE. Slow but steady income growth. Fast TRACK A serious medium-time business NOW and part-time in FUTURE. Faster growth upfront resulting in higher income initially. TurboTRACK A full-time business NOW and part-time in FUTURE. Extremely quick start to create substantial income initially.

9 Income Streams GOLD Bonus Power Bonuses Price Differential
INNER CIRCLE Session FS-10 GOLD Bonus Power Bonuses Price Differential Personal Group Bonuses FastTrack Bonuses Incentives Car Bonuses Leadership Bonuses Infinity Bonuses

1. GOLD Bonuses** INNER CIRCLE Session FS-10 For each SUPER GOLD PAK or GOLD PLUS PAK you personally sell, you earn a $100 GOLD Bonus. For each GOLD PAK you personally sell, you earn a $50 GOLD Bonus. To earn these bonuses, you must be a GOLD yourself (have purchased any GOLD PAK. Paid every week if you are on Direct Deposit PAK stands for Product Action Pack

Why sponsor Golds? Shaklee research has shown that Gold Ambassadors:
INNER CIRCLE Session FS-10 Shaklee research has shown that Gold Ambassadors: Are more business minded Use 5X more product each month Are 2X more likely to reorder Sponsor 10X more people Are 200X more likely to become a Director

2. Power Bonuses INNER CIRCLE Session FS-10 During the month you join Shaklee AND the following 3 months (and 3 more months every time you move up in Business Leader positions). Get $150 for every 15 Power Bonus points accrued. How you earn Power Bonus Points: 10 for each new GOLD Plus or Super GOLD PAK 5 for each new GOLD PAK 2 for each Dist Welcome Kit ($39.95) plus 100PV or more 1 for each Member Kit ($19.95) or DWK plus 50PV or more All additional PV within 60 days can upgrade the points during your Power Bonus period (EX: If a Member has 30 PV on first order, then 20 on next order within 60 days, you then get 1 Power Bonus point. Power Bonus points are earned for people you personally sponsor only.

Cover Your Starter Kit! Personally Sponsor 3 with GOLD PAKs
INNER CIRCLE Session FS-10 Personally Sponsor 3 with GOLD PAKs GOLD Bonuses = $150 (3 x $50) Power Bonuses + $150 (15 Power Bonus Points) $300 Personally Sponsor 3 with Super GOLD or GOLD Plus PAKs GOLD Bonsues = $300 (3 x $100) Power Bonsues + $300 (30 Power Bonus Points) $600

3. Price Differential Each Shaklee product has three prices
INNER CIRCLE Session FS-10 Each Shaklee product has three prices Suggested Retail Price (SRP) Member Price (MP) Distributor Price (DP) Difference between prices is called Price Differential Difference between MP and DP is about 16-17% Price Differential is paid at 500 PGV (Personal Group Volume – includes your personal volume)

4. Personal Group Bonuses
INNER CIRCLE Session FS-10 Each Shaklee product has PV Personal Group Volume (PGV) includes your PV and the PV of all your personal team.

4. Personal Group Bonuses
INNER CIRCLE Session FS-10 Distributor Up to 4% for 250 Personal Group Volume Up to 8% for 500 Personal Group Volume (+ Price Diff.) Associate Up to 12% for 1000 Personal Group Volume (+ Price Diff.) Up to 14% for 1500 Personal Group Volume (+ Price Diff.) Director Up to 20% for 2000 Personal Group Volume (+ Price Diff.) Must always have at least 100PV personally to earn Bonuses and Price Differential.

Get to Director INNER CIRCLE Session FS-10 Get to Director with 2000 Personal Group Volume (PGV) in month ONE!

Get to Director on TurboTRACK
INNER CIRCLE Session FS-10 Get to Director with 2000 Personal Group Volume (PGV) in month ONE! $300 Commissions $300 Power Bonuses $600 +$280 residual $880 Total 2,000 PV in one month Director $599 Gold Pack 500 PV

Growth Strategy: Develop Leaders
INNER CIRCLE Session FS-10 Position yourself for Fast TRACK, Leadership and Infinity bonuses: Work to get to Director in three months or less. Target the rank of Executive Coordinator in 12 to 15 months or less Visualize Master Coordinator

Roadmap to Master Coordinator
INNER CIRCLE Session FS-10 Roadmap to Master Coordinator Always have 3 to 5 Business-Building Legs at a time… to replace New Directors New Director

Your Main Activity Must Continue to be Prospecting and Recruiting
INNER CIRCLE Session FS-10 PGV Depreciation / A Reality Picture 500 1000 1000 1000 500 500 Your Main Activity Must Continue to be Prospecting and Recruiting 132

! You are the 2%’rs Star*Team Inner Circle First Step Training “The best way to predict the future is to create it.” —DR. FORREST C. SHAKLEE Next Week: Dream Plan 2 134

Dream Plan 2 Star*Team Inner Circle Session 11
Accountability Group & 1st Step Training Dream Plan 2 Session 11

Review GOLD Bonus Power Bonuses Price Differential
INNER CIRCLE Session FS-11 Review GOLD Bonus Power Bonuses Price Differential Personal Group Bonuses FastTrack Bonuses Incentives Car Bonuses Leadership Bonuses Infinity Bonuses

5. FastTrack Bonuses What You Do You Earn
INNER CIRCLE Session FS-11 What You Do You Earn Promote to Director within your Registration for Global first three full months in Shaklee Conference ($500 value) and maintain 2 more months DVDs and one additional year of PWS Promote to Senior Director in $ DVDs your first six months in Shaklee (Sr. Director means being a Director and promoting a Director) and maintain 2 more months Promote to Coordinator in your first $ Dream Trip for 2 nine months in Shaklee and hold (all inclusive including air) 2 more months + Rolling Briefcase

5. FastTrack Bonuses What You Do You Earn
INNER CIRCLE Session FS-11 What You Do You Earn Promote to Senior Coordinator in $5,000 your first 12 months in Shaklee and hold 2 more months (Sr. Coordinator means you are a Director, you have 2 first Generation Directors and all volume to infinite levels is 10,000 a month or more) Promote to Executive Coordinator in $25,000 + Top Achiever Your first 15 months in Shaklee and hold Club trip for 2 + Future 2 more months Masters Retreat Trip for (Exec Coordinator means you are a Director, you have 3 Home Office is 20,000 a month or more)

5. FastTrack Bonuses INNER CIRCLE Session FS-11 Every time someone you sponsor earns a FastTRACK Bonus, you earn a ½ matching bonus… For Example: They get a check for $25,000 / YOU GET a check for $12,500 You can do this unlimited times. The first 15 months of the Fast TRACK program can be done within 3 months using the TurboTRACK business model. There are two additional Fast TRACK Bonuses that do not generate matching bonuses for the upline: Key Coordinator within 24 months = $25,000 Master Coordinator within 36 months = $25,000

6. Incentives (Travel and Gifts)
INNER CIRCLE Session FS-11 New Directors Conference Accumulate 18,000 CV in any 6 months within your first year as a Director. CV is your PGV (Personal Group Volume PLUS up to 2k of the volume of any First Generation Directors Example 1: You have 3k PGV a month for 6 months = 18 CV Example 2: You are a Director (2k PGV/month) and you promote a Director (2k PGV/month) = 4k CV month for 5 months = 20k CV

INNER CIRCLE Session FS-11 Simple Points Program Earn Points while building your business: For Sponsoring People (same as Power Bonus Points) Points double when new person has 3 months of 100PV Autoship For Increasing Position (Reach New Ranks) For Developing Business Leaders in your group

INNER CIRCLE Session FS-11 Simple Points Program Earn Quarterly Prizes with Team Up Individual & Team Prizes / Up to 2 every quarter! Examples: I-PADs, Tiffany, Luggage, GPS units. Earn Dream Trip for up to 4 people / Examples: Cruise, Bahamas, Mayan Riviera, Hawaii Earn Top Achiever Trip for 2 / Example: Bora Bora

7. Car Bonuses Earn Car Payments Monthly
INNER CIRCLE Session FS-11 Earn Car Payments Monthly Have 5,000 CV with at least one First Generation Director Example: You maintain 3k PGV, your Director does 2k PGV (Up to 2k PGV of each First Generation Director counts towards your CV total.) Car Bonus is paid each month you qualify for 3 years starting in month 4. Earn 3 more years each time you reach next level Reach Presidential Master and get $100k Mercedes as a gift

8. Leadership Bonuses INNER CIRCLE Session FS-11 Get Monthly Bonuses based on the PGV of your Downline Directors up to 6 Generations

9. Infinity Bonuses INNER CIRCLE Session FS-11 Get Monthly Bonuses based on the PGV of your Downline Directors to INFINITE Generations

Plus GOLD Bonuses, Cars, Trips, Fast TRACK
Master Coordinator / Think BIG! INNER CIRCLE Session FS-11 Your Personal Group (10,000 20%) = $2,000.00 Price Diff. (10,000 17%) = $1,700.00 Less Commissions earned in group = -1,200.00 Net Personal Group = $2,500.00 6 Leaders (3,000 PGV 6%+4% = $1,800.00 9 Leaders (3,000 PGV 6%+4% = $2,700.00 27 Leaders (3,000 PGV 4%+4% = $6,480.00 ??? Leaders 5th and 6th Generation = ??????? TOTAL MONTHLY INCOME = $19,960.00 YEARLY INCOME = $239,520.00 Plus GOLD Bonuses, Cars, Trips, Fast TRACK

! You are the 2%’rs Star*Team Inner Circle First Step Training “The best way to predict the future is to create it.” —DR. FORREST C. SHAKLEE Next Week: Passing the Torch 151

Introduction / Overview

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