Presentation on theme: "What does it cost? Average cost of stress claim $41186 Average cost of physical injury claim $23441 12 months gross compensation per leaver Bullying costs."— Presentation transcript:
Bully boss deficiencies Often get results in short term BUT Mistrust in employees abilities High need for control Desire to micro-manage Lack of emotional intelligence Inability to bring out the best in employees Baldoni J, Managing Bully Bosses, Harvard Management Update, 2005
Normal fortitude Avoidant Obsessional Dependent Low self esteem Poor assertion skills Dysfunctional perception of others
The IMPACT of BULLYING erodes individuals confidence, self esteem and work performance can lead to significant health impacts such as anxiety, loss of sleep, vomiting,depression, social isolation and suicide workplace bullying can also result in a person leaving work and facing financial problems
Characteristics of the bullying-prone workplace "Making the numbers," an obsession with outcomes is uncritically adopted Recruitment, promotion, and reward systems focus on individuals' "strength of personality" or interpersonal aggressiveness while ignoring emotional intelligence Short-term planning, e.g., to meet quarterly investor projections, governs operations Internal conduct codes limit prohibitions to narrowly defined illegal incidents Executives give higher priority to personal friendships than to legitimate business interests Fear is a dominant, desired workplace emotion, whether deliberately engineered or inadvertently created Misuse of performance appraisal processes occur with impunity SCIENTIFIC AMERICAN, INC. NAMIE, Gary. Ivey Business Journal November/December 2003 Vol. 68, Issue 2 Pp1-6.