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| © 2006 LenovoLenovo Protection Services
| © 2007 LenovoLenovo ThinkPad Protection and LenovoCare Protection Service Accidental Damage Protection 1,2,3, and 4 year repair and replacement (TPP) 1,2 and 3 year repair and replacement (LCPS) Provides complete repair of ThinkPad with continued coverage unless fully replaced Delivered via depot repair center Must purchase at POS or within 90 days Services must be obtained in U.S. for U.S. purchased ThinkPad
| © 2007 LenovoLenovo AK HI FL MS WV RI WA OR ID MT WY ND NE IA MN WI IL IN OH MO KS CO UT NV CA AZ NM OK AR KY VA TX MA GA AL SC NC TN PA MD NJ NY CT VT DC ME DE LA MI NH SD Lenovo Protection Services Availability by State The "bill to" (not "ship to") address determines the availability of the Lenovo Protection Service Alabama Alaska Arkansas Arizona Colorado Connecticut Delaware Georgia Hawaii Idaho Illinois Indiana Iowa Kansas Kentucky Louisiana Maine Maryland Massachusetts Michigan Minnesota Mississippi Missouri Montana Nebraska New Hampshire New Jersey New Mexico New York Nevada North Carolina North Dakota Ohio Oklahoma Oregon Pennsylvania Rhode Island South Carolina South Dakota Tennessee Texas Utah Vermont Virginia (See State Notes) Washington Washington DC West Virginia Wisconsin Wyoming Commercial Accounts Only: Florida Available for sale all customers: AvailableCommercial OnlySee State Notes STATE NOTES In Virginia, 41C9340 and 41C9344 can only be sold when included in a top bill bundle. Other offerings are unrestricted. Accidental Damage Protection
| © 2007 LenovoLenovo Repair or Replace –Operational or structural failures –Under normal operating conditions or handling –Liquid spills –Unintentional drops and bumps –Electrical surge –LCD screen failure Whats Covered? Accidental Damage Protection
| © 2007 LenovoLenovo Cosmetic Damage Consumable Parts (i.e. batteries) Damage from intentional misuse Unsuitable Operating environment Improper Maintenance Removal or alteration of parts Theft, Loss or Damage External Peripherals Accessories Keyboards, mice Printers, scanners Third-party products (even if sold by Lenovo) Whats Not Covered? Accidental Damage Protection
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