1. Quality Assurance in the European HEA Enrique Lopez-Veloso University of Santiago de Compostela, Spain Agustin Merino National Team of Bologna Experts University of Santiago de Compostela, Spain agustin.merino@usc.es

3. The acreditation quality: the tool for the confidence The recognition of titles and institutions are necessary to allow the mobility of workers

4. The functions of the accreditation 1. It shows that the institution and the study programme reach a certain level of quality 2. It identifies weakness and problems, to be improved IT CAN BE USEFUL TO ADAPT THE TRAINING TO THE DEMAND OF THE SOCIETY

5. Accreditation agencies Government agencies: France, Italy, Spain Independent agencies: UK, Netherlands, Belgium Mixed agencies: Denmark, Finland Supraregional agencies: Germany

6. 1) Standards and Guidelines for internal QA 1. Policy and procedures for quality assurance 2. Approval, monitoring and periodic review 3. Assessment of students 4. Quality assurance of teaching staff 5. Learning resources and student support 6. Information systems 7. Public information

7. 1. Policy and procedures for quality assurance All the institutions must develop a strategy linked to the QA on their study programmes. Students and other stakeholders should be involved

8. 2. Approval, monitoring and periodic review The HEI’s must be develop mechanisms to periodic control and review of their study programmes

9. 3. Assessment of students Students should be assessed using published criteria and procedures which are applied consistently

10. 4. Quality assurance of teaching staff Institutions should have ways to select the teaching staff These ways should be available for external reviews

11. 5. Learning resources and student support Institutions should encourage that the resources for the support of student learning.

12. 6. Information systems Institutions should ensure the effective management of their study programmes

13. 7. Public information Institutions should regularly publish objective information (quantitative and qualitative), about the programmes they are offering

14. European Standards and Guidelines for QA (2)  Three sections that are linked: Chapter 3: External QA agencies Chapter 2: External QA of HEIs Chapter 1: Internal QA by HEIs reference in standard 3.1 reference in standard 2.1

15. How does a QA agencia work? Asessing the Studies and Institutions Selecting the Teaching Staff Monitoring the studies accredited Assessing the Teaching Staff

16. 1. Assesing the Teaching Staff

17. 2. Asessing the Studies and Institutions A. ASSESSMENT OF BACHELOR, MASTERS AND DOCTORATES BachelorsMastersDoctorates Art and Humanities175 Science57 Health sciences66 Laws82213 Engineering41622 Total135653 Total (5 last yr)20992772124

18. ASSESSMENT OF UNIVERSITARY DEGREES OF BACHELOR AND MASTER 1. DESCRIPTION OF THE STUDIES 2. JUSTIFICATION 3. OBJECTIVES 4. ACCESS AND ADMISSION OF STUDENTS 5. PLANNIFICATION OF THE STUDIES 6. ACADEMIC STAFF 7. FACILITIES AND SERVICES 8. PREVISIBLE RESULTS 9. QUALITY ASSURANCE

19. ASSESSMENT OF DOCTORATES 1. DESCRIPTION OF THE STUDIES 2. COMPETENCES 3. ACCESS AND ADMISSION OF STUDENTS 4. COMPLEMENTARY TRAINING ACTIVITIES 5. ORGANIZATION OF THE PROGRAMME 6. HUMAN RESOURCES 7. FACILITIES AND SERVICES 8. REVIEW OF THE RESULTS OF THE PROGRAMME

20. QA working group: Expected Outcomes 1. To compare and analyse the two accreditations procedures of the study programmes 2. To assess the degrees of bachelor, master and doctorate and propose improvements …..AND NOW WE CAN DESIGN THE STUDY PROGRAMME

22. Quality assurance in the Bologna Process 1999 Bologna 2001 Prague 2003 Berlin 2005 Bergen 2007 London Co-operation in quality assurance “with a view to developing comparable criteria and methodologies“ Primary responsibility of HEIs for quality; “agreed set of standards, procedures and guidelines” European Standards and Guidelines European Register Collaboration of HEIs and QA agencies “in establishing a common framework of reference” E4 Group

23. 2) Standards and Guidelines for external quality assurance Use of internal quality assurance procedures (1) Development of external QA processes Criteria for decisions Processes fit for purpose Reporting Follow-up procedures Periodic reviews System-wide analyses

24. 2. Asessing the Studies and Institutions B. PROGRAMME MONITOR: Monitoring the studied acredited BachelorMaster Art and Humanities5842 Science3928 Health sciences4857 Laws122117 Engineering11255 Total (5 last yr)379299

25. 3) Standards and Guidelines for external QA agencies Use of external quality assurance procedures (2) Official status Activities Resources Mission statement Independence External quality assurance criteria and processes Accountability procedures

26. Elements of an internal quality assurance system Student questionnaires Courses Entire programmes Also: alumni, teaching staff Approval and review of programmes Internal evaluation of study programmes Review team involving staff and students Possible external element Improvement measures and follow-up

27. REPORT FROM THE COMMISSION TO THE EUROPEAN PARLIAMENT, THE COUNCIL, THE EUROPEAN ECONOMIC AND SOCIAL COMMITTEE AND THE COMMITTEE OF THE REGIONS Report on Progress in Quality Assurance in Higher Education

28. From Bologna to EHEA

31. European Standards and Guidelines for QA Adopted by Bologna ministers in 2005 Purposes: Development of European standards for internal and external quality assurance Developement of external quality agencies, which are submit to reviews Rationale: Agreed standards and guidelines, but no procedures Common principles that cover the diversity Underlining the responsibility of HEIs for quality improvement