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Practical Risk Management Using IT & Other Administrative Practices To Enhance Program Safety In Todays Changing Outdoor Industry.

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Presentation on theme: "Practical Risk Management Using IT & Other Administrative Practices To Enhance Program Safety In Todays Changing Outdoor Industry."— Presentation transcript:

1 Practical Risk Management Using IT & Other Administrative Practices To Enhance Program Safety In Todays Changing Outdoor Industry

2 Choosing Risk Management Strategies That Can Make A Difference

3 1999 Glengarry Accident Resulted in our organisation searching for ways to improve our risk management and administrative practices. What follows is an illustration of some of the areas that we have developed.

4 Overview of Presentation In delivering this presentation I am going to share the process and information tools that leaders preparing for a trip to Apple Tree Flats on the Shoalhaven River near Kangaroo Valley would utilise in their trip preparation.

5 Content To Be Covered Trip Reconnoitring: Assessing the risk Accidents: What the stats say Documenting Trip Procedures Using Web Based Technology To Manage Trip Procedural Information Staff Briefings Pre-Trip Check Lists: Are you ready for take off? Risk Assessment Forms Hike Briefings: Using PowerPoint Communications: Having a back up is a must! Emergency Readiness: Assume the worst will happen Liaising with Emergency Services

6 The Glengarry Campus


8 Trip Reconnoitring: Knowing What The Risks Are All staff in a leadership role must have reconnoitred the trip theyre leading During this reckie: Familiarisation with route, terrain, teaching opps. Hazards are identified Risk reduction management plans are discussed or role played Staff leadership roles can be clarified Digital photos can be taken to prepare student briefing

9 Trip Reckie: ID Potential Hazards Start Cliff line safety River crossings Our Hike Route Off track hiking Unmarked Cliff lines

10 Group Management: What Safety Systems Should We Set Up? From this reckie certain hazards would be identified and require a management strategy. Cliff Line Safety Off Track Walking Unmarked cliff lines River crossing safety/high water alternatives

11 Latest Research On Fatalities During Outdoor Education Trips Andrew Brookes (2002) surveyed over 100 outdoor accidents in Australia that led to injury or death. A common theme emerged: Most fatalities occurred with adolescent males who were unsupervised in terrain that had cliffs or unmarked cliffs, or required the negotiation of moving water. This has major implications for leadership for this client group. Using IT can develop awareness of hazards before they get into the field, and help staff better plan.

12 Trip Documentation & Utilising Simple IT Tools To Manage Information Trip documentation can help ensure: Teaching progressions are followed Teaching is moderated across all groups even though led by different leaders Safety protocols are clearly stated, and therefore need to be followed. Eliminates ambiguity or interpretation. [what if clause] Organising this information to aid leaders can make their preparation easier

13 Administrative Benefits Leaders or Students can review trip information any time at their leisure. Staff and students can be briefed with IT assistance. Saves hours of photocopying; Interactive, photos, engaging environmentally friendly. Any changes can be made instantly, thus the document always remains current.

14 Making Trip Information User Friendly: IT Aiding The Risk Management Process. Follow up West side of River Go To D: GG Intranet Computer Based Leader Hike Briefing Go to GG Intranet

15 Administrative Systems: Pre-Trip Check List Pre-Trip Check Lists Airline pilots use them to ensure all aspects of safety readiness are covered before take off. Outdoor Ed leaders can utilise them too in order to make sure all areas of planning and preparation are covered before a trip commences. ATF Pre-Trip List

16 Administrative Systems: Risk Analysis Management System [RAMS] Identify major hazards that may cause injury or loss to the group Document how these hazards will be managed Knowing the hazard and level of risk, & weighing this against the skill & experience of group helps determine group management strategy. Balancing Risk Vs Group

17 When analysing potential risk you need to consider the following variables. Environmental Hazards Human Hazards Equipment Concerns Leadership adequacy The Pre-Trip Reckie is essential to identifying these factors

18 Accident Potential Environmental Dangers Human Dangers Accident Potential When humans begin to interact with environmental dangers and their awareness level is low, the potential for an accident increases. Being aware of this increased potential is a critically important skill for leaders.

19 These variables can interact and multiply accident probability Poison plants Thick vegetation Deadfall, logs Whip back branches Wind Rain Cold Heat Insects Snakes Spiders Ticks Rivers Cliffs Rock fall Steeps Undercuts WEATHER FAUNA FLORA TERRAIN WILDERNESS HAZARDS

20 The objective of completing a RAMS form is to ensure any identified hazard is managed through either: Acceptance of hazard Avoidance of hazard Modification of hazard This process needs to be documented to guide field practice

21 Traffic Light Risk Assessment Tool Red Light Real danger is present & to proceed could result in death or serious injury Yellow Light Some danger is present but with care or the modification of risk you may be able to proceed Green Light Evaluation of risk determined it is safe to proceed A model for evaluating potentially dangerous situations. Also an excellent tool to help students develop judgment in the field and how to manage risk situations.

22 RAMS Form Completion Staff at Glengarry sit down for a one hour pre-trip review of safety issues and RAMS form. Each staff member signs off stating that they understand the major hazards and the agreed management strategy for these hazards. ATF RAMS

23 Pre-Trip Briefing For Participants: Addresses Issues Raised in RAMS FORM Increasing Awareness Prior To Trip Commencement Prior knowledge of hazards Prior knowledge of how to manage these hazards PowerPoint can take your group on the trip and identify key danger spots before actually getting there. It address directly many of the issues raised in the completed RAMS form. ATF Briefing

24 Communications Base Station with safety officer by radio any time trips are in the field. Mobile repeater can be deployed to improve comms in isolated places. Satellite phone used as an emergency back up. Base

25 Reliable Communications When/if things go wrong contacting help is instantaneous Any student led trip without staff supervision MUST have reliable comms. Examples…Examples All these items can be purchased or hired Companies like Karera Communications will go to your hike area & set up a repeater and provide handsets Ph: Andrew Bradfield: 9477 5999

26 Emergency Action Plan: Are you prepared when/if things go wrong? Despite the best planning and intentions things can go wrong. What systems can be in place to ensure timely and professional response? An emergency action plan is a must for any organisation. It must be rehearsed and role played so staff know how it works. Following are some things we have instigated at Glengarry that maybe of interest to others. Emergency Action Plan

27 Emergency Planning Is About Being Prepared For When Things Go Wrong There is field staff readiness, then there are systems to support them.

28 Emergency Readiness Safety Officer: 24-7 monitoring weather, comms & phones Highly reliable comms. No radio shadows in operations area. 3 mandatory radio scheds per day. Weather updated Emergency Vehicle packed and loaded for immediate departure with: Rescue Packs, Rescue Box, Stretcher, Oxy-Viva Resuscitation kit: Nursing sister on ten minute call. Journey Intention Route plans with Police, Ambulance & National Parks Dialogue and regular visits by emergency services to our facility. Emergency scenario training with full staff. Independent audit of our emergency readiness every three years Have in place Systematic check lists to guide emergency response

29 ?Questions and Comments? For more Info:

30 Student Cliff Line Management Autocratic leadership / supervision required here. Route down

31 Unmarked Cliffs Where Terrain Steepens [Map does not tell everything] Unmarked Cliffs below this point

32 River Crossing Protocols Covered Before Crossing Attempted

33 Student Led Rogaining: All groups have radios If we cant find our way soon we will radio staff station 1 for help

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