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Design for Six Sigma An Introduction to Design and Development.

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Presentation on theme: "Design for Six Sigma An Introduction to Design and Development."— Presentation transcript:

1 Design for Six Sigma An Introduction to Design and Development

2 Design for Six Sigma 2 Course Content Introduction What is Six Sigma? What is Design for Six Sigma (DfSS)? Benefits of DfSS DMADV Tools Deployment Structure Summary References

3 Design for Six Sigma 3 Translate into CTQs Customer Voice: Fast Service! CTQ: Cycle Time How to Measure: Time Client Requests To The Time Client Receives Service Target/Limits: Goal of 3 days, with max upper limit of 5 days

4 Design for Six Sigma 4 Measurement System Analysis Example: CTQ = Cell Phone Luminance –Ex: Take 2 technicians, using same photometer, measure 4 cell phones (3 times each) –Study will: compare technicians to each other Measure repeatability within each technician Determine if overall measurement variation is acceptable for this process and spec limits

5 Design for Six Sigma 5 Roof of Correlation INTER RELATIONSHIPS Technical Requirements Product Targets Customer Requirements ROOF Planning Matrix NEGATIVE CORRELATION! More Functions is good, but it will reduce Battery Life How to resolve this contradiction? TRIZ!

6 Design for Six Sigma 6 DOE Example Send postcards during week, letters on weekend INTERACTION PLOTS DOE IS BEST TOOL TO TEST FOR INTERACTIONS! Personalize the letter, not the postcard

7 Design for Six Sigma 7 Helps identify shifts and trends Machine Wear Problem

8 Design for Six Sigma 8 Additional Resources Quality Management Systems Solutions

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