1. MTAC Update Northeast Area Focus Group October 15, 2014

2. Slide 2 Postmaster General’s Mailers Technical Advisory Committee An association of associations  Representatives of the industry – not companies  Currently 53 Association members One Association Executive and up to Three Association Representatives per Association Focused on sharing information between the USPS and Mailing  The Postmaster General’s Mailers’ Technical Advisory Committee (MTAC) is a venue for the United States Postal Service (“Postal Service”) to share technical information with mailers, and to receive their advice and recommendations on matters concerning mail-related products and services, in order to enhance customer value and expand the use of these products and services for the mutual benefit of Mailing Industry stakeholders and the Postal Service. 2014 Focus Areas – defined by PMG  First Class  Periodical  Standard  Package Services  Preparation and Entry  Visibility/Service Performance and Address Quality  Mail Piece Design and Product Development  Payment and Acceptance

3. Slide 3 MTAC Executive Committee Members IndustryU. S. Postal Service Christopher G. Lien -- Industry Chair (2014-2015) BCC Software 585-341-3306 Cell: 585-698-9891 chrisl@bccsoftware.com Jim Nemec -- Postal Chair Vice President, Consumer & Industry Affairs 475 L'Enfant Plaza RM 4016 Washington DC 20260-4016 202-268-4910 james.a.nemec@usps.gov Erv Drewek-- Industry Vice Chair & Treasurer (2014-2015) Business Area Leader - Postal Solutions Services Quad/Graphics Inc 2300 Brown Ave Waseca MN 56093-0517 507-837-4772 erv.drewek@bpc.com Judy de Torok -- Postal Co-Vice Chair Manager, Industry Engagement & Outreach Consumer & Industry Affairs 475 L'Enfant Plaza SW RM 4437 Washington DC 20260-5006 202.268.3662 Judy.a.detorok@usps.gov Phil Thompson -- Immediate Past Industry Chair (2012-2013) Manager of Postal Operations Quad/Graphics Inc N61 W23044 Harry's Way Sussex WI 53089-3995 414-566-4731 phil.thompson@qg.com Dale Kennedy -- Postal Co-Vice Chair Manager, Business Customer Support & Service 475 L'Enfant Plaza SW RM 4541 Washington DC 20260-5006 202-268-6592 dale.e.kennedy@usps.gov Debbie (Branagan) Goldman -- Program Manager Customer Outreach Specialist Consumer & Industry Affairs 475 L'Enfant Plaza SW RM 4411 Washington DC 20260-5006 202-268-7738 deborah.l.branagan@usps.gov

4. Slide 4 MTAC Industry Leadership Industry Leaders: Classes of MailIndustry Leaders: Focus Areas Sharon Harrison / First-Class Mail / Major Mailers Association AT&T Services Inc: VP, Postal Strategy Finance 3900 Channel Dr West Sacramento CA 95691-3432 916-376-2040 sh3157@att.com Angelo Anagnostopoulos / Payment / Edison Electric Institute GrayHair Software Inc: VP Postal Affairs 124 Gaither Dr Ste 160 Mt Laurel NJ 08054-1719 856-924-2208 angelo@grayhairsoftware.com John Medeiros / Package Services / Parcel Shippers Association DHL Global Mail: Director, Postal Affairs 7415 Emerald Dunes Drive. Ste 600 Orlando FL 32822-4706 407-393-1958 jmedeiros@dhlglobalmail.com Lisa Bowes / Service Performance / Natl Alliance of Standard Mailers & Logistics Intelisent: Manager, Account Services & Postal Affairs 597 North Mountain Road Newington CT 06111-1418 860-577-8077 lisa.bowes@intelisent.com Wanda Senne / Standard Mail / Natl Assn of Advertising Distributors World Marketing:Vice President, Postal Affairs 1961 S Cobb Industrial Blvd Smyrna GA 30082-4915 770-431-2591 wsenne@worldmarkinc.com Bob Schimek / Preparation & Entry (Operations) / IDEAlliance Satori Software: Senior Director - Postal Affairs 1301 5th Ave Ste. 2200 Seattle WA 98101-2672 608-799-0465 bschimek@SatoriSoftware.com John Stark / Periodicals / IDEAlliance Condé Nast: Executive Director of Distribution Operations 1166 Avenue of the Americas 19th Fl New York NY 10036-2708 212-790-6917 john_stark@condenast.com Steve Colella / Mailpiece Design & Product Development / Association of Marketing Service Providers (AMSP) The Calmark Group: VP- Postal Affairs 6755 S. Sayre Ave Bedford Park, IL 60638 708-552-8265 scolella@calmarkgroup.com

5. Slide 5 MTAC US Postal Service Leadership USPS Focus Area Leaders Visibility & Service Performance Measurement Robert Cintron VP, Product Information U.S. Postal Service 475 L'Enfant Plaza SW Washington DC 20260-5626 (202) 268-7542 robert.cintron@usps.gov Payment and Acceptance Pritha Mehra VP, Mail Entry & Payment Technology U.S. Postal Service 475 L'Enfant Plaza SW Washington DC 20260-0911 (202) 268-8049 pritha.n.mehra@usps.gov Product Development Gary Reblin VP, New Products and Innovation U.S. Postal Service 475 L'Enfant Plaza SW Washington DC 20260-1010 (202) 268-6078 gary.c.reblin@usps.gov Mail Preparation & Entry / Operations Dave Williams VP, Network Operations U.S. Postal Service 475 L'Enfant Plaza SW Washington DC 20260-7100 (202) 268-4305 david.e.williams@usps.gov

6. Slide 6 MTAC Meetings: Format Tuesday Morning – MTAC Committee Meetings  Face-to-face meetings at USPS Headquarters for some committees Tuesday Afternoon MTAC General Session – Open  General overview of USPS finances, operations, and other areas  A 5 to 10 minute update on open workgroups  An evening reception typically follows the Tuesday meeting Wednesday All Day Focus Group Meetings – Closed  Opening announcements and recognition of new MTAC members  75 minute discussions per Focus Group, led by USPS and industry Focus Area Leaders  MTAC Business Meeting for current MTAC members only Thursday Morning Meetings  MTAC Leadership and Executive Committee meetings  Face-to-face meetings at USPS Headquarters for some committees

7. Slide 7 MTAC Meetings: Attendance Meetings are quarterly and held at USPS Headquarters  MTAC members are required to attend. Substitutes are not allowed. Approved Industry experts can attend as guests  Each association is permitted a maximum of three guests per year  The Association Executive must formerly sponsor the guest  The MTAC Executive Committee must approve all guests  MTAC Leadership (Focus Area leaders, Executive Committee, and Ex Officios) may sponsor a guest. However: The guest should be an industry expert representing a part of the industry that is not currently being represented by an existing MTAC Association Becoming an MTAC Member:  Check the MTAC Roster posted on RIBBS  Contact the Association Executive of an association to which your employer belongs and find out how the association selects their representative for MTAC

8. Slide 8 Types of Committees Group Type Intended Function Primary Sponsor / Oversight Group Participants Approval of Participants Timeframe User Group Broad, topical “Think Tank” discussion MTAC Focus Area Leader (postal and/or industry) Subject Matter Experts (both USPS and industry) User Group Leaders Open - No specific end date. Annual review of issue statement. Work Group Address defined issue, achieve specific results MTAC Focus Area Leader (postal and/or industry) Primarily MTAC Members and industry experts MTAC Focus Area Leader Concludes when desired results are achieved (per the issue statement) Task Team Quickly address very narrow issue, “fast track” results MTAC Executive Committee (may also be delegated to Focus Area Leader if subject is specific to an Area) Selected by MTAC Leadership and Executive Committee MTAC Executive Committee Concludes when desired results are achieved (per the issue statement)

9. Slide 9 Current User Groups User Group 1 - PostalOne!, SASP, Intelligent Mail  Weekly meetings User Group 2 - eVS/Product Tracking System  Monthly meetings User Group 3 - FAST User Group  As needed User Group 4 – Visibility (CONFIRM)  Biweekly meetings User Group 5 – Addressing  Biweekly meetings User Group 7 – MTEOR  As needed User Group 8 – USPS Promotions  Monthly meetings User Group 9 – Labeling Lists and Data Distribution  Weekly meetings

10. Slide 10 Currently Active Workgroups 138 – eDrop Ship  Scheduled to conclude in January 2015  Still working through some active items 143 – Seamless Acceptance  Will likely conclude in January 2015  Open items to resolve that are dependent on other workgroups 159 – Evaluation/Recommendation entering product at Hubs  Scheduled to conclude in April 2015  Pilot begins in November 2014 with Phase 1 implementation targeted for Feb 2015 162 – Multiple Periodicals in a Wrapper (AKA “Poly wrap”)  Will be finalizing recommendations in the next few weeks to conclude late Sept 2014 163 – Third Party Reporting and Invoicing  Supply chain responsibility for errors in the event of invoicing due to non-compliance with Seamless Acceptance, eInduction, and Full Service IMb 164 – Informed Visibility Data Provisioning Improvements  Informed visibility data delegation to get more mail into measurement (NEW) 165 – MDA Support Process  Review the MDA Centralized support process and recommend opportunities for improvement to ensure timely and accurate support for mailers.  Scheduled to conclude December 30, 2014

11. Slide 11 Topics Discussed at August 2014 Meeting 250 pound FSS pallet  Industry raised concerns regarding minimum weight of 250 pounds  For mailings over 1 million pounds, mailers “may” receive a per job exception to the minimum threshold based upon local discussion Network Rationalization  Concerned raised regarding potential CET changes Monthly label lists  Still seeing some data quality issues. User Group 9 is reviewing. No-Show appointments in FAST  Agreed to have User Group 3 look into the 33.66% no-show and 26.64% late appointments as reported by FAST Mail Preparation and Entry

12. Slide 12 Topics Discussed at August 2014 Meeting Seamless Acceptance Postage Adjustments  Move Update change from 30% sampled to 0.8% census in April ’15 Industry concerns regarding what type of evidence will be provided  eInduction validation (payment, mis-shipped, duplicate containers, zone, and entry point)  Undocumented containers and MID assessments Full Service IMb Adoption  Full Service invoicing and requirements roadmap recently posted  Duplicate MIDs and CRIDs especially for non-profits  79% Full Service IMb adoption was reported However, over 45% of the pieces are not being included in measurement MDA accessibility and support Payment and Acceptance

13. Slide 13 Topics Discussed at August 2014 Meeting Destination entered Standard Letters is 95.44% on time  Origin is at 75% Reviewed reasons for non-measurement of mail  No piece scan for some reason despite automation compatible  No start the clock data due to FAST appointment or unload issue  Invalid entry point for discount claimed  Mailer inaccuracies as part of a six week monitoring period  Carrier Route flat  Non-unique IMb  PARS redirection of the mail piece CASS cycle O has been suspended Addressing and Service Performance & Measurement

14. Slide 14 Topics Discussed at August 2014 Meeting Results from 2014 promotions thus far  Branded Color Mobile Technology  Earned Value Credit  Mail and Digital Personalization  Premium Advertising Review of industry survey results  Concerns expressed over Business Customer Gateway registration Planned promotions for 2015  First Class Mail Color/Trans-Promotional Mail  Mail Drive Mobile Engagement Promotion  Earned Value Credit  Advanced or Emerging Technologies Promotion Mail Piece Design and Product Development

15. Slide 15 Meeting Dates for MTAC in 2015 Winter Meeting: February 17 – 19  USPS Headquarters in Washington, DC Spring Meeting: May 20  Being held in conjunction with National Postal Forum in Anaheim, CA  There will be other MTAC related recognition at NPF Summer Meeting: August 11 – 13  USPS Headquarters in Washington, DC  May also include a 50th anniversary celebration (Task Team 22) Fall Meeting: November 17 – 19  USPS Headquarters in Washington, DC

16. Questions? Northeast Area Focus Group October 15, 2014 MTAC Minutes and Presentations available at: https://ribbs.usps.gov/index.cfm?page=mtac