1. WPH202

2. announcement

4. Dublin Singapore Redmond Sao Paulo Three million+ e-mail messages per day internally 74,589 Mobile devices syncing daily 550 sites worldwide in 89 countries

5. Current Microsoft IT Mobile Service What IT provides Device Procurement and Carrier Services costs Inconsistent global procurement and expense processes owned by Business units Defined Device Standards Hardware recommendations Documentation (end-user and Helpdesk) Enterprise features support Mobile Device Security Exchange Policy Management Data Loss Prevention Support Technicians Tier 1: Five locations worldwide (Colorado Springs, Bangalore, Dublin, Salt Lake City, Dalian) Tier 2: Redmond based, no desk-side support Tech-Link onsite support two sites, four locations Plans Device recommendations Device management Support Employee

7. Business value Self-Host CONTAINEMBRACE BLOCKALLOW w/policy

15. Policy Secure Development Gates Best Practices Enterprise Architecture How do you develop secure mobile applications?

17. What authentication is good enough for what purpose? Find the right factors One-Time-Passwords, Certificate Authentication, Driving to soft-cert/two factor solutions Ingress versus Egress Over the Air “Always On” + Encrypted Tunnels Authentication = Authorization No “user” login: Single User You authorize the device

19. demo

22. END USER Contact Local HST (Int’l) Call x65000 Use FastHelp HST (Int’l) Issue Type GLOBAL HELPDESK Contact Local HST (Int’l) GLOBAL HELPDESK END-USER CONTACTS CSS Close SR Issue Type Provide Support Best Effort Support Issue Resolved Close SR Escalate

26. demo

29. Required Slide Speakers, please list the Breakout Sessions, Interactive Discussions, Labs, Demo Stations and Certification Exam that relate to your session. Also indicate when they can find you staffing in the TLC.

34. Visit the Windows Phone Technical Learning Center for demos and more… Business IT resources blogs.technet.com/b/ windows_phone_4_it_pros Business IT resources blogs.technet.com/b/ windows_phone_4_it_pros Developer resources craete.msdn.com Developer resources craete.msdn.com Experience Windows Phone 7 on-line and get a backstage pass www.windowsphone.com Experience Windows Phone 7 on-line and get a backstage pass www.windowsphone.com

35. QUESTIONS? How do you enter? How am I selected? During each Windows Phone session the moderator will post a question; the first person to correctly answer the question and is called on by the moderator will potentially win * Restrictions apply please see contest rules for eligibility and restrictions. Contest rules are displayed in the Technical Learning Center at the WPH info counter

36. Resources www.microsoft.com/teched Sessions On-Demand & CommunityMicrosoft Certification & Training Resources Resources for IT ProfessionalsResources for Developers www.microsoft.com/learning http://microsoft.com/technet http://microsoft.com/msdn http://northamerica.msteched.com Connect. Share. Discuss.

38. Scan the Tag to evaluate this session now on myTechEd Mobile