1. Information Technology at Emory Information Technology Division Technical Services IT Briefing Agenda 5/20/04 April Action Items Introductions Various Updates Computer Store Update Blocked Port Process Blackboard Upgrade EmoryLink Overview Karen Jenkins ?? Theresa Goriczynski Marcy Alexander NetCom Adam Lipkin Karen Jenkins

2. Information Technology at Emory Information Technology Division Technical Services Various Updates / Reminders eMail alias –Rollout continues Maple migration –Cutover by July 30, 2004 ESR form –help@emory.edu decommissioned 5/28help@emory.edu Meeting Maker account disables TS announcements –WINS config changes –AD Upgrade, retirement of EMORYUNIV –Reminder of SPAM service

3. Information Technology at Emory Information Technology Division Technical Services The Computer Store Internal Audit under Mr. William Mulcahy conducted a review and determined operation is not fiscally viable Goal of reducing temporary buildings on campus Presenting 3 options to President’s Cabinet

4. Information Technology at Emory Information Technology Division Technical Services Options 1 -- Leave situation as is – not viable 2 -- Define contract negotiation and procurement in coordination with University Purchasing and Follett (Campus Bookstore) 3 -- Define contract negotiation and procurement entirely through Follett

5. Information Technology at Emory Information Technology Division Technical Services Transition Team Bill Mulcahy, Chief Audit Officer Erick Gaither, Sr. Assoc VP for Business Management Rex Hardaway, Director of Purchasing In coordination with John Ford, Sr VP and Dean for Campus Life

6. Information Technology at Emory Information Technology Division Technical Services Option 2 Details Negotiations with vendors for hw coordinated by Rex Hardaway, Univ Purchasing –Dell, Apple, IBM, HP, others 200-300 sq ft footprint in bookstore Inventory will be sold to Follett No inventory maintained on site

7. Information Technology at Emory Information Technology Division Technical Services Details SDC purchases will be able to be picked up in bookstore – arrangements to be worked out Staff will be absorbed by Purchasing or Follett Follett will serve as purchasing agent for campus

8. Information Technology at Emory Information Technology Division Technical Services Details Transition team will make full presentation at June 17 IT Briefing Questions?

9. Information Technology at Emory Port Disable Process NetCom

10. Information Technology at Emory Blackboard (Bb) Upgrade Adam Lipkin Academic Technologies Group

11. Information Technology at Emory Information Technology Division Technical Services What is Bb? Course (and Community) Management System –Built-in text editor –Test and survey tools –Online gradebook –Discussion board –Chat/Collaboration –Email option (send only) –Reporting tools

12. Information Technology at Emory Information Technology Division Technical Services Bb’s History at Emory Testing began in 1999 University adopted in 2000 –Courseinfo 4 –Blackboard 5 –Blackboard 5.5 – current production – Blackboard 6.1 Over 1200 course sites –About 40% active each semester Approximately 29 organization sites

13. Information Technology at Emory Information Technology Division Technical Services Tech Tidbit Dual server configuration –Application –Oracle database –Note: add’l dual servers for Tech Svcs & ATG testing LDAP enabled NEW! –Network ID and password PeopleSoft feed –Community access to system NEW! –Student access to hosted classes per faculty requests Guests manually added –Blackboard authentication fallback

14. Information Technology at Emory Information Technology Division Technical Services Migration Details Emory’s academic calendar considerations –Med starts 07/23 –Law starts 08/23 –College and remaining PSs start 08/25 Downtime – Friday, 08/20 @ 6:00p.m. thru Monday, 08/23 @ 7:00a.m. All courses will be migrated

15. Information Technology at Emory Information Technology Division Technical Services Blackboard 6.1 August 23, 2004 http://classes.emory.edu University support: classes@emory.edu Password problems: contact the Help Desk

16. Information Technology at Emory Information Technology Division Technical Services Help & Training Project 6.1 Web page –http://www.web.emory.edu/services/blackboard/project6/http://www.web.emory.edu/services/blackboard/project6/ What’s New sessions –Review committee (comprised of faculty, staff, and students) –All faculty and staff: June 24 th & July 27 th –Librarians (private sessions) –IT Professionals: July 8 th Regular training sessions Bb Kiosks One-on-one consultations Bb online tutorials –HTML, PDF, and Viewlets NEW!

17. Information Technology at Emory Information Technology Division Technical Services Testers – Summer 2004 EmoryLink (John Ellis, project manager) ITD Intranet (Karen Jenkins, project manager) Live Chem141 class (Professor Ron Johnson) Reviewers testing using actual content Summer online program participants –Language Center –Emory College

18. Information Technology at Emory Information Technology Division Technical Services Feedback Bb online evaluation form –http://www.web.emory.edu/services/blackboard/proj ect6/bb6form.htmlhttp://www.web.emory.edu/services/blackboard/proj ect6/bb6form.html

19. Information Technology at Emory Information Technology Division Technical Services Want to see Bb 6.1! Test Box http://classes6.emory.edu Questions or requests? bbproject@emory.edu Sandra Butler, ATG, project manager 404.727.0541 swbutle@emory.edu

20. Information Technology at Emory Information Technology Division Technical Services EmoryLink Campus wide initiative to examine integrated messaging, calendar, and collaboration solution. Sponsored by Executive Vice President for Finance and Administration Mike Mandl and Provost Earl Lewis. Project lead is John Ellis, Director of Academic Technologies & Interim Director of Tech Services Goal is to deliver a document with a recommendation for a campus wide solution.

21. Information Technology at Emory Information Technology Division Technical Services Methodology Form Advisory Group –Includes representation from faculty, staff, students, administration, and IT campus professionals Gather user and business requirements –Surveys, meetings, town hall discussions, etc. Feed requirements into technical design Evaluate vendors

22. Information Technology at Emory Information Technology Division Technical Services Status/Communication Advisory Committee Formed Website (under construction) http://www.emory.edu/EMORYLINK

23. Information Technology at Emory Information Technology Division Technical Services NetCom