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10 th Anniversary 1999 - 2009 PSP What Sungard Missed / What we had to build Jonathan P. Wheat Duct Tape Programmer, Messiah College ITS.

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Presentation on theme: "10 th Anniversary 1999 - 2009 PSP What Sungard Missed / What we had to build Jonathan P. Wheat Duct Tape Programmer, Messiah College ITS."— Presentation transcript:

1 10 th Anniversary PSP What Sungard Missed / What we had to build Jonathan P. Wheat Duct Tape Programmer, Messiah College ITS

2 General Announcements: Please turn off all cell phones/pagers If you must leave the session early, please do so as discreetly as possible Please avoid side conversations during the session Questions will be answered ….. Thank you for your cooperation

3 In The Beginning … Hopes, Dreams and MyFuture The Garden The Fall The Rise The Promise

4 Our PSP Hopes Build a great interface displaying the Colleges best side Engage prospects Build relationships with recruiters Integration with EM Software Content rich environment Miraculously increase applications and feed admissions

5 What we got Luminis OOTB PACWA Extension Landing Page Unsolicited Accounts Solicited Accounts New iPerson Attributes Targeted Announcements from EM NO NEW CHANNELS NO FURTHER INTEGRATION

6 RPE:Schedule a visit allows prospect to schedule a time to talk or visit prospect feels that the college / recruiter are close and they can schedule a personal talk / visit / phone call whenever they want to little application that stores a meeting time / phone call information

7 RPE: Talk To Me interactive chat / IM system allowing real-time chat with recruiter (Mebo) further encourage interaction with recruiter / foster relationship build a new chat / IM function. The one that Luminis comes with in groups... well... sucks :)

8 RPE: Me communication to recruiter a mechanism for a prospect to send a message to their recruiter without an client. This is not Luminis Mail, its a direct shot into the EM software that targets the prospects recruiter encourage open communications with prospect take the communications content and put it into the EM tables

9 RPE: My Communications lists all communication between the student and the recruiter the communication information is already stored in the EM software, so expose it to the prospect. Allows the prospect to view communications without having to go to their client to find an they hopefully saved communications / information is already stored in EM tables, just expose that to the channel

10 RPE : Recruiter Profile lists the prospect's recruiter information, name, , extension, photo, bio, interests, blog, favorite links, etc personify a recruiter, make them a friendly face, with interests, links, blog etc. Brings down the 'high up recruiter' persona and meets the prospect on common ground and interests takes away the intimidation access personal data from Banner, and possibly store other meta data in some new EM tables.

11 Design Get over the Luminis look Give it a look to match Many customizations Announcements CSS Post-It 2 over 3 layout Dev / XLS hack Side tabs Side Links

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13 BSSA modification My Information My Recruiter Application checklist RSS content Crazy Role Logic Custom Built

14 BSSA Connector OOTB – same lack of vision The biggest problem for me was trying to figure out how to get the 'BSSA' connector to work to connect to scripts other than the "Apply for Admission" screen. I had to customize the "bwskalog" package and trick it into going somewhere else. (The baseline package is hard coded to go to the "Apply for Admission" screen --- which we are not even using !!!) Source code

15 CPIP Inline Frame example

16 My Recruiter ?!?!??!!! lists the prospects recruiter NO RECRUITER ATTRIBUTES NO WAY to add new ones Correlate a region with the recruiter assigned to that area

17 My Information ?!?!??!!! Allows user to change information Fetches from Banner Displays in nice form Stores in a temporary area for verification

18 RSS Reader Content from WordPress Personal / College Blogs HTML pages PHP Benefits Custom Normal Block molecule_rss.php?feed=http://blogs.messiah.edu/pspstories/category /academics/hn/nutr/feed/ example molecule_rss.php?feed=http://blogs.messiah.edu/pspstories/category /academics/hn/nutr/feed/example Custom Slider tp://blogs.messiah.edu/pspstories/feed tp://blogs.messiah.edu/pspstories/feed

19 Crazy Logic ( ( Prospect: Geo Region = (ignore case) Joy Ellis OR Role = admin ) AND Role = ProspectPortalAccount AND Role = public ) ( ( Prospect: Geo Region = (ignore case) Bryanna Boone OR Role = admin ) AND Role = ProspectPortalAccount AND Role = public ) ( ( Prospect: Geo Region = (ignore case) Alfred Siha OR Role = admin ) AND Role = ProspectPortalAccount AND Role = public ) ( ( Prospect: Geo Region = (ignore case) Megan Dreisbach OR Role = admin ) AND Role = ProspectPortalAccount AND Role = public ) ( ( Prospect: Geo Region = (ignore case) Paul Morgan OR Role = admin ) AND Role = ProspectPortalAccount AND Role = public ) ( ( Prospect: Geo Region = (ignore case) Dana Britton OR Prospect: Geo Region = (ignore case) Unassigned OR Role = admin ) AND Role = ProspectPortalAccount AND Role = public ) ( ( Prospect: Geo Region = (ignore case) Cindy Blount OR Role = admin ) AND Role = ProspectPortalAccount AND Role = public ) ( ( Prospect: Geo Region = (ignore case) Dave Lesko OR Role = admin ) AND Role = ProspectPortalAccount AND Role = public ) ( ( Prospect: Geo Region = (ignore case) Charissa Zehr OR Role = admin ) AND Role = ProspectPortalAccount AND Role = public ) ( ( Prospect: Geo Region = (ignore case) Daniel Mercado OR Role = admin ) AND Role = ProspectPortalAccount AND Role = public ) ( ( Prospect: Geo Region = (ignore case) Ashley Icard OR Role = admin ) AND Role = ProspectPortalAccount AND Role = public ) ( ( Prospect: Geo Region = (ignore case) Lucas Sheaffer OR Role = admin ) AND Role = ProspectPortalAccount AND Role = public ) ( ( Prospect: Geo Region = (ignore case) Megan Jones OR Role = admin ) AND Role = ProspectPortalAccount AND Role = public ) ( ( Prospect: Geo Region = (ignore case) Shaun Turner OR Role = admin ) AND Role = ProspectPortalAccount AND Role = public )

20 It is Worth Having? Probably… but still up in the air Huge amount of work to make something youre proud of Huge amount of content THAT MUCH CHANGE Waiting to see the ROI Still feels like Luminis was an afterthought

21 Jonathan P. Wheat Duct Tape Programmer Messiah College


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