Tuition Account Refunds through Direct Deposit Carold Boyer-Yancy, Director Student Service Center Diane Scutti, Manager of Accounting Operations Office.
Presentation on theme: "Tuition Account Refunds through Direct Deposit"— Presentation transcript:
1 Tuition Account Refunds through Direct Deposit Carold Boyer-Yancy, DirectorStudent Service CenterDiane Scutti, Manager of Accounting OperationsOffice of Financial AffairsSaint Joseph’s University
2 Reasons for Direct Deposit Students needing immediate access to their fundsEliminate checks that are lost in the mailAvoid delays caused by the USPOAccounts Payable and the Student Service Center have less checks to processHelp students avoid check cashing feesProvide improved service for our studentsCarold
3 Implementation of Direct Deposit Develop a method to gather, monitor and change student banking informationOn-line to make the process as easy as possible for AP and the SSCPayroll did not want us to impact their direct deposit information on GXADIRDDiane-When we decided to do this we had three things in mind.Concerned about the difficulty of gathering all this information, the frequency of student’s changing their accounts. Also, there is usually only one refund a semester so how could it be done quickly.Did not want to impact greatly the workload of the SSC and AP staffPayroll was concerned with us changing their priorities or bank information they had previously set up
4 Diane-A method to gather information was developed on our self-service(My SJU) for our students to enter/confirm pre-existing or change their bank information
5 Diane,Provided copy of a check so they would understand routing vs. bank account number
6 DianeBank routing comes from a drop down box. If student’s routing does not appear they need to bring a voided check to the SSC. Account # is entered, select checking or savings.If they already are on direct deposit(all students who work on campus are required to have direct deposit so there information will default in.
7 Dianedoes not contain bank information because of security.But students do get a message on the MY SJU with bank and routing # to confirm.
8 Diane GXADIRD form is updated immediately AP the student sets up is a priority 0Payroll remains at 1If AP/Payroll are both at priority 1, AP moves up to priority 0.If student changes, the cancelled AP moves to the next available priority skipping over all the payroll priorities and the new AP moves to priority 0.
9 Banner ProcessUpdate TSADETC (Detail Code Control Form)Carold
11 Banner Process, cont. SSC submits refunds to AP in the normal manner Student receives an electronic when the direct deposit has been processedA check register was developed(FZBCHKR) for the SSC to help them identify checks vs. direct depositCarold
12 Getting the word out…. Email Brochure Posters A brochure with every refund checkTo date 748 students have signed up for direct deposit!Carold
13 Expectations Student entering bank information multiple times Rejections-no pre-noting and incorrect information enteredRouting number not on validation listIncrease in s to SSC aliasPurging policy-getting students off of Direct Deposit once they have graduatedDianeWe built in pop-up box after we went live. Information has already been enteredSet up method with your banking information to receive this information daily.Voided check to SSCSJU will be 6 mos. After they graduate
14 Positive Feedback from both Students and Employees! BenefitsPositive Feedback from both Students and Employees!Carold
15 Future Efforts More advertising Orientation Open House Mandatory Parent reimbursementCarold
16 Tuition Account Refunds through Direct Deposit Thank you for attendingQuestions?????Carold Boyer-Yancy,Diane Scutti,Carold