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0 IEA-eTrip presentation Iss1 Poland 2007 06 08 Our experience Some lessons learned Ministry of Transport in Poland and World Bank Workshop on Road User.

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Presentation on theme: "0 IEA-eTrip presentation Iss1 Poland 2007 06 08 Our experience Some lessons learned Ministry of Transport in Poland and World Bank Workshop on Road User."— Presentation transcript:

1 0 IEA-eTrip presentation Iss1 Poland Our experience Some lessons learned Ministry of Transport in Poland and World Bank Workshop on Road User Charging Systems Warsaw, June 2007

2 Egis Projects June Outline Focus on Egis Projects Interoperability experience: the Information Exchange Agent project in Ireland Independent Service Providers Conclusions

3 Egis Projects June Egis turnover, staff and activities in 2006 Egis turnover (2006): 382 million Total Staff: Egis direct staff 2500 Operations and Maintenance companies

4 Egis Projects June Egis Organisation - Total consolidated balance: 173 billion - Staff Number: AAA rated financial organisation Engineering Caissedes Dépôts et Consignations EGIS SA PPP & Turnkey Contracts Operation 100% Scetauroute Semaly ISIS BCEOM Other engineering subsidiaries Egis Projects EPAP Australia EPSYS Philippines Transroute International 15 Operating Subsidiaries Worldwide Egis Projects Polska 100% Concession Investments

5 Egis Projects June Operations and ETC Services Egis Projects has extensive experience in the field of tolling and customer relationship management for ETC services 15 projects currently in operation Operation Key Figures Length of motorways: 950 km (850 in operation, 950 when fully operational) Toll revenue: 792 million Total staff: Number of daily toll transactions: 1.33 million Number of toll plazas (including ETC gantries): 102 Number of toll lanes: 474 Activities in Poland: A4 Katowice-Krakow: operator of the motorway together with Stalexport (STA) A2 Swiecko-Konin: investor in AWSA, system integrator and operator in AESA Egis Projects Polska office in Warsaw

6 Egis Projects June Egis references in tolling projects Engineering RCI EU Project National RUC in the Slovak Republic Road User Pricing in the UK ETC interoperability in France (TIS project) Congestion Charging in the NL Some key references: Operation & Service Provider 15 projects in operation 102 toll plazas, 1.3 m trans/day ETC customer management GEB, Vancouver Sydney M2 motorway (AUS) Melbourne City Link (AUS) Athens Ring Road (GR) Dublin Port Tunnel (IRL) ETC Interoperability Information Exchange Agent (IRL) Manila toll roads (PHIL) Project Development 3 financial closes in the last 12 months 5 awards from PFI magazine Ranked amongst Top Ten for PPP/BOT transportation projects by Public Works Finance magazine Integration / Systems A2 motorway in Poland: supply and systems integration of toll collection, traffic management and telecoms network A28 toll motorway and Korea Daejeon Expressway: supply and systems integration of toll equipment Golden Ears Bridge and Melbourne City Link: ORT projects Manila North Luzon Expressway: toll collection (incl. ETC), telecoms and traffic management Forth Road Bridge and Korea Daejon Xpressway: toll equipment (incl. ETC), and associated control, signals, and back office

7 Egis Projects June Operations and ETC Services Key references France – A28 motorway, ALIS 125 km toll motorway in Normandy – supply, installation, systems integration and maintenance of toll equipment and associated control, signals and back office systems Australia – Sydney M2 motorway 22 km urban toll motorway with AADT, transactions/day, ETC tags issued – scope includes customer services and full front end back-office management Athens Ring Road, Greece – Motorway of the Olympics 65 km urban toll motorway with high AADT, transactions/day, accounts, tags issued Philippines – North Luzon Expressway 84 km urban and inter-urban toll motorway with AADT and transaction/day in urban section

8 Egis Projects June Waterford Bypass (Celtic Roads) – Op 2009 Fermoy Bypass (DirectRoute) – Op 2006 Portlaoise-Castletown & Culahill Bid underway – to be open by 2010 M4 Kilcock-Kinnegad (Eurolink) M3 Clonee-Kells (Eurolink) – Op 2009 Galway to East Ballinasloe ICON – to be open by 2010 Limerick Southern Ring Road Phase II Direct Route – to be open by 2010 Open to traffic Bids or construction in process M1 Dundalk Western Bypass (Celtic Roads) Toll Infrastructure in Ireland Eastlink, Westlink (NTR) Dublin Port Tunnel (Egis) – Op 2006 M50 Upgrade (Sanef) – Op 2008

9 Egis Projects June Toll projects fall under the National Roads Authority (NRA) responsibility 6 toll projects open to traffic as of 1 January 2007 Four existing and two new: N8-Fermoy bypass Dublin Port Tunnel (operated by Egis) M50 Westlink infrastructure will be ORT by mid-2008 At least 6 additional toll roads to be open by 2010 (on-going PPP programme) Toll Infrastructure in Ireland 12 projects with toll activity in 2010 Potentially 12 different concessionaires (and operators) Projects are spread out across the country

10 Egis Projects June Defining basic interoperable rules in adherence to the EC Directive 2004/52/EC on interoperable road toll systems across Europe including the EETS (European Electronic Toll Service) Setting contractual obligations in concession contracts, requirement for interoperable ETC facilities among toll operators Providing a clearinghouse facility to the toll operators: the Information Exchange Agent (IEA) NRA Objectives and Activities The National Roads Authority (NRA) is actively promoting Interoperable ETC in Ireland Aim: Offer the possibility to cross any tolled facility in the country on dedicated ETC lanes with one tag per vehicle and one national toll account

11 Egis Projects June IEA Functional Requirements Information Exchange Agent (IEA) services required: Collation, processing and distribution of data (customer and charging information) related to ETC operations provided by all subscribing operators (transactions, enforcement information, subscribers black, white and grey lists) Preparation of monthly statements for the settlement of interoperable revenue between operators Provision of a help-desk for toll operators in relation to such services The Information Exchange Agent (IEA): a clearinghouse to manage ETC interoperability between toll operators Outsourcing system supply and operation contract on behalf of the NRA

12 Egis Projects June IEA Functional Requirements Information Exchange Agent Road Operator 1 Black/Grey/white Lists Roaming Transactions Aggregate B/G/W Lists Relevant Transactions Monthly Balance Statements Balance Payments (Monthly) From ROs and other ETC operators to IEA From IEA to ROs and other ETC operators Information Flows Road Operator 2 Road Operator 3

13 Egis Projects June IEA Contract & Organisation Information Exchange Services Agreement: Outsourcing contract awarded to Egis for the delivery of IEA services Contract duration: 6 months implementation, daily operations and progressive connection of new operators for years Performance-based payments Awarded on basis of very competitive international tender process Overall contract value: approx. 5 million Information Exchange Agreement: multiple parties (NRA, IEA, Road Operators) interface agreement Defines rights and obligations between the parties Netting Agreement: among operators Defines commercial rules in relation to interoperability (accounts settlements, roaming fees, etc)

14 Egis Projects June PaymentInvoice Receive Consolidate distribute Receive Consolidate distribute Charging information Consolidated Lists IEA IEA Office User Service Toll road service Toll road service Road Operator Issuer Lists ETC Service Provider (Tag Issuer) Consolidated charging information Technical Solution – Business Model

15 Egis Projects June Status of the IEA project It works properly! System successfully delivered in November 2005 (6 months from award to start-up) NRA statement: Its a great technical and operational success Key facts: 6 Road Operators already signed up and connected to IEA M1 Cetlic Roads M4-M6 Eurolink M8 Fermoy DirectRoute Dublin Port Tunnel (NRA/Egis M50 Westlink (NTR) M50 Eastlink (NTR) 2 Independent Service Providers signed up and connected to IEA (Easypass and eTrip) Total of 8 operators connected to the IEA service

16 Egis Projects June Summary of success and benefits to users – 1/2 In terms of technology, innovation and business model, the IEA is A highly reliable, secure, easy to manage and scaleable technical architecture An efficient and short implementation lead time: 6 months for the system design, development and commissioning A simple interface for road operators and tag issuers, both on technical and commercial levels This has been the cornerstone to ETC interoperability in Ireland

17 Egis Projects June Summary of success and benefits to users – 2/2 In terms of convenience for Road Operators and road users, the IEA is A centralised architecture for data exchange for all Irish toll operators and tag issuers Means a reduced number of data links and data exchanges (N operators to one IEA, instead of N-to-N operators) A solution enabling separation of the road operator from the tag issuer (pure service provider) Establishes basis for the emergence of independent tag operators and/or road operators without a specific tag subscribers management facility Irish road users are being offered the long anticipated one account – one tag – one bill service package

18 Egis Projects June Why a similar framework could be possible in Poland Regulatory framework Important to have a national regulator supervising all the tolling schemes (for example, in Poland) This regulator can handle a back office which enables national management of black/grey/white lists and possibly exchange of transaction information between Toll Service Providers This would help support technical and commercial interoperability between past and future tolling schemes Requirement for all new schemes to be open tenders in adherence to EC Directive 2004/52/EC on interoperable road toll systems and the EETS (European Electronic Toll Service) Egis can develop and operate such a clearinghouse system within the framework of interoperability objectives of National Roads Authorities

19 Egis Projects June Convenience has a new name and that name is eTrip

20 Egis Projects June What is the eTrip activity? ETC Tag distribution – pure service provider independent from the infrastructure Customer account management A combination of three challenges: 1 - Manage its own customers as an Independent Service Provider 2 - Provide customer management services to concessionaires & car park managers 3 - Associate extra services to ETC tags distributed for tolling

21 Egis Projects June PaymentInvoice Receive Consolidate distribute Receive Consolidate distribute Charging information Consolidated Lists Information clearinghouse Clearinghouse Office User Service Toll Infrastructure Service: EP Others Toll Infrastructure Service: EP Others Road/ Infrastructur e Operator Issuer Lists EP-Other-eTrip (tag issuers) Consolidated charging information ETC tag distribution business model

22 Egis Projects June Opening & management of ETC users accounts Certification & purchasing of Electronic tags as well as management of stocks Selling and distribution of Electronic tags to Users Conception and distribution of leaflets promoting the ETC services Collection of tolls from the Users' accounts and transfer of the relevant tolls to the Toll Operator bank account Processing and transfer to the Toll Operator toll System of all White, Grey and Black lists (IEA) Call centre & Point of Sales staff Services proposed by eTrip to operators – 1/2

23 Egis Projects June Customer website development & maintenance including customer self service space: account opening on-line payment account details updates etc Management of a POS network and distribution partners Management of toll free tags (exemptions) Compliance with Toll Operator commercial policies Provision of the customer hotline services Reporting of all monies transferred, paid or collected Sending of all reports to the Toll Operator Services proposed by eTrip to operators – 2/2

24 Egis Projects June Conclusions Key benefits for separating toll service providers from toll infrastructure operations Toll service provider markets can be developed independently from public sector aspirations, planning and budget constraints Toll service providers can reduce cost levels for (private or public owned) concession companies (infrastructure providers) whilst increasing the level of service to the road users Toll service providers can provide additional services to road users (car parks, petrol stations, private access facilities, etc) Advantages for Governments Higher take-up rate for ETC Reduce ETC management costs Reduce operating costs for infrastructure operators Lead the development of interoperability tolling/road user charging Advantages for road users Increases user comfort Reduces complexity for subscribers – requires that this system be convenient to use and setup Provides platform for One account – One bill – One Tag for all road toll users

25 Egis Projects June Contacts: Manager Business Development Steve Morello Manager of Business Unit Emmanuel Michaux Thank you for your attention

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