Presentation is loading. Please wait.

Presentation is loading. Please wait.

Copyright © 2015 Pearson Education, Inc. or its affiliates. All rights reserved. 1 2015 District Assessment Coordinators Annual Meeting September 9, 2015.

Similar presentations


Presentation on theme: "Copyright © 2015 Pearson Education, Inc. or its affiliates. All rights reserved. 1 2015 District Assessment Coordinators Annual Meeting September 9, 2015."— Presentation transcript:

1 Copyright © 2015 Pearson Education, Inc. or its affiliates. All rights reserved. 1 2015 District Assessment Coordinators Annual Meeting September 9, 2015

2 Copyright © 2014 Pearson Education, Inc. or its affiliates. All rights reserved. 2

3 The Next-Generation PearsonAccess next Platform.. coming to you this Spring Scalability ▪ Functionality Enhancements 3 Online User Guide - Available NOW at support.assessment.pearson.com ! support.assessment.pearson.com Training Site - Opening in November Enhanced Navigation

4 4 Updated User Interface

5 5 View Multiple Sessions

6 6 Dashboard View

7 7 Convenience Functions

8 Copyright © 2014 Pearson Education, Inc. or its affiliates. All rights reserved. support.assessment.pearson.com

9 9

10 New this Fall! Installable Desktop App Review Drop-Down Menu End Section Screen Functionality Enhancements –Highlighter –Color Contrast 10

11 11

12 12 Student Experience Changes

13

14 Copyright © 2011 Pearson Education, Inc. or its affiliates. All rights reserved.14 Avocet Assessment Materials –Printed Test Administration Manual –Printed Scripts – TestNav 8 Guides –PearsonAssess Guides –Support Materials Posted to PearsonAccess – YouTube Videos Administration Debrief Takeaways –Need an easy way to find information –User role specific –Combination of all documentation

15 Copyright © 2011 Pearson Education, Inc. or its affiliates. All rights reserved.15 Avocet Online, alphabetical, topic-based index for assessment manuals and materials On demand updates during Administration News feed with latest updates and technical bulletins Most popular topics at the top View pages, print search results, and download PDFs

16 Copyright © 2011 Pearson Education, Inc. or its affiliates. All rights reserved.16 Avocet

17 Copyright © 2011 Pearson Education, Inc. or its affiliates. All rights reserved.17 Avocet Optimized for mobile devices Responsive design Web app that works with any mobile device

18 Copyright © 2011 Pearson Education, Inc. or its affiliates. All rights reserved.18 Avocet Interactive Features –Calendar of Events –PearsonAccess User Role Matrix

19 Copyright © 2011 Pearson Education, Inc. or its affiliates. All rights reserved.19 Avocet How do I get there? –avocet.pearson.com/FL/homeavocet.pearson.com/FL/home –Link in PearsonAccess –Add to your Apple Homescreen

20 Customer Support Center 20 Support Analysis Review Jan 1 - June 30, 2015 Top Call Drivers Password / User Account Inquiry 39% Session Management15% TestNav 8 Inquiry 11% 20142015 Number of Calls Received 15,1234,946 Average Speed to Answer 2:12:30

21 21

22 22 PEARSON CONTACT INFORMATION Pearson Customer SupportFlorida@support.pearson.com 877.847.3043 Comments or Feedbackleann.spaight@pearson.com chad.curtis@pearson.com amanda.pepmiller@pearson.com FLORIDA PROGRAM TEAM 800.627.7990 Terry Lawrence (Customer Service, PearsonAccess, Material Returns) terry.lawrence@pearson.com Ext.21-6684 Sara Leftwich (Computer-Based Testing, PearsonAccess) sara.leftwich@pearson.com407.790.9310 Laura Macias (Materials Deliveries, Additional Orders, PreID labels) laura.macias@pearson.comExt.24-5666 Kollin Grimm (Materials Deliveries, Additional Orders, Material Returns) kollin.grimm@pearson.comExt.21-4831 Jennifer Wessling (Report Delivery and Tracking) jennifer.wessling@pearson.comExt.21-6992

23 Copyright © 2014 Pearson Education, Inc. or its affiliates. All rights reserved. 23 Questions?


Download ppt "Copyright © 2015 Pearson Education, Inc. or its affiliates. All rights reserved. 1 2015 District Assessment Coordinators Annual Meeting September 9, 2015."

Similar presentations


Ads by Google