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How, When and Why of Usability Testing Jon Stahler – Web & Mobile Applications Manager Josh Costello – Applications Designer.

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Presentation on theme: "How, When and Why of Usability Testing Jon Stahler – Web & Mobile Applications Manager Josh Costello – Applications Designer."— Presentation transcript:

1 How, When and Why of Usability Testing Jon Stahler – Web & Mobile Applications Manager Josh Costello – Applications Designer

2 Card Sorting Exactly what it sounds like – users sort cards Can be done at any point in the design process Reveals content expectations and improves navigation

3 Task-Based Users work through tasks in scenarios while observed Can be done after page layout is decided (information architecture) Reveals issues with IA, functionality, navigation and design/presentation

4 Why invest time to conduct this research?

5 Tips Have a plan and stick to it Silent test subjects are useless – keep them talking Do NOT assist users who are struggling Follow an 80/20 rule with results

6 Thank You Learn more at


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