Regardless of these advances, many library websites continue to replicate the physical and functional organization of the traditional library. Web-based access to services has evolved as a thin veneer over library technical infrastructures that were designed to support traditional library services. As such, library websites are typically organized around library functions (interlibrary loan, circulation, reference) or existing information stores (the card catalog, print indexes). Web 1.0 Krisellen Maloney
The network is inside In the flow: research and learning behaviors Organizational evolution Flat applications: recombinance, mashup, remixing
Robin Murray Synthesize -to combine often diverse conceptions into a coherent whole. Synthesize Web services Patron services Content Policies Registries Forward knowledge Fulfillment services Mobilize Specialize -involve specific knowledge in order to serve a particular purpose; to apply or direct to specific end or use. Specialize … Mobilize -to put into action Workplace applications-points of need Profiles Local service Local added value Local context Local knowledge
2 clicks to full-text Integrate find articles service with other services Variety of pathways Metasearch appropriate databases from course pages Innovative Uses of Metasearch: Rethinking Metasearch for a Better User Experience David Lindahl & Jeff Suszczynski, U Rochester Looking to synthesize, specialize, mobilize
The network is inside 1: In the flow Research and learning behavior Database > website > workflow Re-creation
In the user workflow Integration: resource integration supports integration into user environment Liquid linkable content Workflow as intermediate consumer Search engine, CMS, RSS, toolbar, extensions, … No service is the sole focus of user attention Plug into multiple channels for discovery, location, fulfillment, … web services Gather, create, share Search, link, reuse, analyse, chunk, create,
The long tail Impact? Systemwide efficiences Aggregation of supply Unified discovery Low transaction costs Aggregation of demand
Moving to the network level Impact Systemwide efficiencies Cat/Resource sharing Journal lit
Moving to the network level Storage Amazon S3 Computation Sun Grid Application Salesforce.com Data Refworks Shared cataloging JSTOR Google
Multilevel approach to … Collections Shared offsite storage Aggregate and analyse digital collections Institutional repository Digital storage and preservation Social and consumer environments Social networking services: tagging, reviews, recommendations Share mobilizing approaches Virtual reference D2D Consolidated discovery Knowledge base Resolution - Service routing – fulfilment Business intelligence Synthesize and mobilize shared usage data Recommendation, management decisions Digitization and offsite storage
Sourcing options Deep resource sharing Develop horizontal shared services – remove redundancies and build capacity Institutional Enterprise systems Research and learning infrastructure Cultural institutions Jurisdictional California Digital Library DEFF JISC, SURF Third party Consortial Vendor
Issues Vertical structures entrenched – within and between institutions Shared services framework not institutionalized. At what level are things done? New processes not well enough defined (ERM, IR, …) Third party services underdeveloped Lack of architecture/business model Project mentality
The network is inside 3 A flatter world 1.Web services: functional components on the network 2.Modularize and specialize 3.Simplify and customize 4.Supports remixing services.
Examples Connect discovery environments to backend library systems Interact with registries of services Make functionality available in multiple applications
It must change The network is inside The library has to co-evolve with changing research and learning behaviors. The impact of technology on research and learning is more telling than its impact on the library itself. Flexible responses are important.