Presentation on theme: "ERM System Acquisition and Implementation A Case Study Presented to the Oct. 14, 2008."— Presentation transcript:
ERM System Acquisition and Implementation A Case Study Presented to the Oct. 14, 2008
Troutman Sanders LLP International law firm with 685 attorneys and 12 offices in North America, Europe and Asia Founded in 1897 Clients range from Fortune 500 companies to small businesses; non-profit organizations to individual entrepreneurs; multinational corporations to federal and state agencies Over 40 areas of legal practice
Requirements Forced entry and validation of client/matter numbers Accessibility to on-line services if validation software down Password management Ability to track usage of electronic subscriptions
Key Points of Analysis Features Security User Friendly Customer Service
Administrative Features License enforcement Detailed reporting Real time usage analysis Disconnect users Password expiration View unused resources Costs/time or pages viewed Administrative testing
Success? Forced entry & validation – recovery greater than predicted Accessibility – software down, access to resources available Password management – primarily used for trouble-shooting Tracking usage – limited use currently
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