1. COMCARE1 Emergency Services Enterprise Framework: A Service-Oriented Approach Sukumar Dwarkanath, Technical Director, COMCARE Emergency Services SDO Workshop Columbia University, October 4-5, 2006

2. COMCARE2 Roadmap Concepts Emergency Services/Stakeholders Current Initiatives - COI Standards Conclusion

3. COMCARE3 COMCARE Overview A national advocacy organization of over 100 organizations dedicated to advancing emergency communications and response Seamless information sharing for the most advanced response to emergencies

4. COMCARE4 Concepts Emergency Services? It is the set of agencies that are involved in emergency preparedness, planning, response and recovery functions. Diverse set of entities – from public safety to private industry Stakeholders Diverse Varied needs and requirements No single entity – in charge Community of Interest: a collaborative group of users/stakeholders with a common business objective and mission Helps to provide shared perspective

5. COMCARE5 Current Initiatives - Emergency Services Community of Interest (COI) Recently Launched – COMCARE/NCOIC Goals: Serve as a forum to facilitate collaboration and resource/information discovery Identify core/shared services that can enable ease of inter- domain emergency communications Scope International Workgroups Business Requirements Workgroup Technology Workgroup Policy Workgroup Call to Join

6. COMCARE6 Emergency Services Enterprise: A Framework

7. COMCARE7 Services in the Enterprise Core Services Line Of Business (LOB) Services Shared Services ENTERPRISE SERVICES Provisioned as a common shared capability across the enterprise Ex: Identity and Access Management Governed by the community - COMCARE/NCOIC Emergency Service Community Of Interest (COI) Shared by a subset of the enterprise – a group of domains May be offered as competitive services Ex: Hospital Bed Availability Service - shared between hospitals, EMS, and EM. Vertical, intra- domain Domain Specific Ex: A traffic advisory LOB services - the regional domain.

8. COMCARE8 Standards – The glue in the framework The OASIS Emergency Management TC Enabling information exchange to advance incident preparedness and response to emergency situations http://www.oasis- open.org/committees/tc_home.php?wg_abbrev=e mergency http://www.oasis- open.org/committees/tc_home.php?wg_abbrev=e mergency

9. COMCARE9 Standards – “The Glue of the Framework” Capacity and Resources OASIS DRAFT EDXL Hospital AVailability Exchange (HAVE) OASIS DRAFT EDXL Resource Messaging (RM) OASIS EDXL Distribution Element (DE) Message DistributionAlerting and Notification OASIS Common Alerting Protocol (CAP) Vehicular Emergency Data Set (VEDS) Resource: http://www.oasis-open.org/committees/tc_home.php?wg_abbrev=emergency

10. COMCARE10 OASIS EM TC Standards - Common Alerting Protocol (CAP) Standardizes the content of alerts and notifications Alert Info Resource Area All-hazards Can be used for citizen-authority communication Resources: OASIS Emergency Management TC http://www.oasis-open.org/committees/tc_home.php?wg_abbrev=emergency Incident.com http://www.incident.com/cookbook/index.php/Welcome_to_the_CAP_Cookbookhttp://www.incident.com/cookbook/index.php/Welcome_to_the_CAP_Cookbook

11. COMCARE11 OASIS EDXL Distribution Element (DE) Facilitates the routing of emergency messages Distribution Type Geography Incident Sender/Recipient Type ‘Envelope’ with payloads (CAP, EDXL-RM etc)

12. COMCARE12 Vehicular Emergency Data Set (VEDS) Not an OASIS Standard The Vehicular Emergency Data Set (VEDS) is an XML standard for the transmission of telematics data to emergency response agencies. Source of Data Incident Data Agencies Notified Automated Incident Data Post Crash On-scene data Personal medical data Currently used in pilots and trials Department of Transportation sponsored test being conducted in Minnesota. It is also being tested in Orlando, FL where OnStar is sending crash data directly into its 9-1-1 Computer Aided Dispatch (CAD) system.

13. COMCARE13 Conclusion Sukumar Dwarkanath Technical Director, COMCARE sdwarkanath@comcare.org 202-429-0574 Resources: COMCARE - http://www.comcare.orghttp://www.comcare.org OASIS EM TC - http://www.oasis- open.org/committees/tc_home.php?wg_abbrev=emergency http://www.oasis- open.org/committees/tc_home.php?wg_abbrev=emergency

14. COMCARE14 Backup Slides

15. COMCARE15 Use Case Core ServicesShared Services LOB Service Agency Locator ServiceIntelligence and Information Analysis Service Traffic Advisory Service look up authorized emergency responder agencies in the area provides a detailed analysis of nearby schools, critical infrastructure etc., Provides best and alternate route information Response Agencies