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1 CHARACTER IN THE WORKPLACE Gerri Warden Fleet and Family Support Center Pascagoula, MS.

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Presentation on theme: "1 CHARACTER IN THE WORKPLACE Gerri Warden Fleet and Family Support Center Pascagoula, MS."— Presentation transcript:

1 1 CHARACTER IN THE WORKPLACE Gerri Warden Fleet and Family Support Center Pascagoula, MS

2 2 STORYTIME Accept the Deal Thank you but No Refuse and express irritation at dishonesty Refuse, express irritation & report to insurance company

3 3 WHAT IS ETHICS? o Standards of duty and virtue that indicate how we should behave. o Ethics is about right and wrong and how an honorable person should behave. o Ethics is about being a good person. o Is vs. Ought

4 4 Its not the same as values. Ethics is what you do when no one else is watching. Imagine you were invisible and were able to do anything without consequences or repercussions.

5 5 WHY BE ETHICAL? Its just good business Its the smart thing to do TRUSTWORTHINESS RESPECT FAIRNESSCITIZENSHIP RESPONSIBILITY CARING

6 6 Aspen Declaration In 1992 an eminent and diverse group of educators, youth leaders, and ethicists from 30 segments of our nation issued the Aspen Declaration, a document asserting the primacy of six core ethical values that transcend cultural, religious and socioeconomic differences.

7 7 The Six Pillars of Character

8 8 We can always set the ethical bar higher!! OUR WORKPLACE SKILLS CHARACTER SYSTEM

9 9 TRUSTWORTHY INTEGRITY HONESTY PROMISE-KEEPING LOYALTY

10 10 RESPECT IT IS OUR DUTY TO TREAT EVERYONE WITH RESPECT Courtesy Politeness Dignity Value the differences they bring into our workplace Tolerance (This can be hard)

11 11 RESPONSIBILITY Dont make excuses Accept responsibility for decisions Fulfill all obligations DO NOT over-promise Life is full of choiceswhat you do and dont do matters Choosing not to choose is a choice.

12 12 FAIRNESS Listen Make decisions based on careful and appropriate consideration Who do we let go?

13 13 CARING Compassion and concern for others Kindness and consideration Mercy and forgiveness Empathy Gratitude and Expressed Thanks

14 14 CITIZENSHIP Play by the rules Respect authority Do your share Within the workplace keep proper records Follow office procedures Be a good office neighbor and pursue the common good

15 15 Enhance Ethical Commitment Think of the most ethical person you know! What characteristics do you associate with that person? Do you think ethics are important to that person? If someone asked that question about you, how many people would think ethics were important to YOU? How would it feel to know you are a role model for others?

16 16 Taking it to work. What Can the Business Community Do?

17 17 Expect all employees to maintain these ethics Trustworthiness Respect Responsibility Fairness Caring Citizenship

18 18 Trustworthiness Try to be honest and ethical in all business dealings. Never reveal proprietary information. Do not tolerate lying, stealing or deception.

19 19 Respect Treat everyone with courtesy, politeness and dignity, valuing individual and cultural differences in our workplace and among those we serve. Listen to and communicate openly with each other and with the customers in order to build mutual respect and long- term working relationships.

20 20 Responsibility Do not make excuses. Accept responsibility for our workplace decisions. Fulfill all obligations. Do not over-promise our customers.

21 21 Fairness Listen intently to the concerns of the customers, employees and vendors.Listen intently to the concerns of the customers, employees and vendors. Listen to the employees and make decisions that affect them only after careful and appropriate consideration.Listen to the employees and make decisions that affect them only after careful and appropriate consideration.

22 22 Caring Truly care about each and every customer, employee and vendor. Commit to build long-lasting relationships to mutual benefit.

23 23 Citizenship Play by the rules. Keep proper records and follow financial reporting procedures. Follow all laws and regulations … to the tee.

24 24 Listen for the bells warning you of an ethical issue. How will your decision look in the light? Could a reasonable fair- minded person conclude you acted improperly?

25 25 Identify the Problems Fill the gaps! Close gaps deliberately! Most of us overestimate The cost of doing the right Thing---and underestimate the Cost of failing to do so. GAP


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