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How to Grow One of Your Own The Exceptional Team…. Terri.

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Presentation on theme: "How to Grow One of Your Own The Exceptional Team…. Terri."— Presentation transcript:

1 How to Grow One of Your Own The Exceptional Team…. Terri

2 Thanks for Attending…Who we are Starring Terri Baker Produced by Maribel Marin Featuring Amy Latzer And Introducing…. Laura Mejia and Carolina Leverette

3 Mad Hatter Tea Party Stand up Turn around Greet your neighbor Change seats Sit down Terri

4 Share strategies and tips for growing an exceptional team through team work, team building and team fun. What we want to accomplish in 90 minutes…. Maribel

5 Leadership is key and cultivating leaders is just as effective as recruiting them. There are leadership qualities lurking in all of us – waiting for the right time or a safe place to emerge. Create opportunities for all to shine. Train and support your team then practice, practice, practice. Creating the Exceptional Team Terri

6 Imagine a team where everyone is talented, motivated, and ready to take the lead at a moments notice! No programmatic goal or strategic plan objective could go unconquered. What couldnt you accomplish with that kind of line-up? Your All-Star Team Dream Maribel

7 Ask for leaders to step forward Seek 100% engagement Be observant for untapped strengths/skills Keep an open mind Dont pigeon-hole anyone Accept mistakes as part of learning process Document and track progress Do this over and over, repeat the process Positioning for Success Amy

8 Review current situation – whos on your team? Use your team to formulate a Wish List- with desired program outcomes. Put it down on paper and give it to someone – writing it down and setting a deadline makes it real and actionable! Getting started Terri

9 Apply the same open mind to current staff As you did to recruiting new staff Remember it is more cost efficient to keep staff than to hire staff Look for the traits that will complement your team We all cant be ballerinas…but Finding hidden talents Amy

10 Create opportunities for small scale leadership Small group projects Rotating facilitators Vary the style of communication strategies Public speaking exercises Written reports/proposals Strengths, Weaknesses, and Potential will be Revealed Practice Makes Perfect Laura

11 Efforts can be formal or informal: Protocol Review and Standardization Wellness program monthly events Call Calibration Process Manual development/revision Staff training (monthly, CRS/CIRS prep, etc.) Team huddles Monthly newsletter/bulletins Examples Laura

12 What does it accomplish? Connects with each other Tears down walls and barriers Levels the playing field Creates a safe space… where people can be who they are, ask questions, get answers - without fear Team Building Carolina

13 Lets See How That works…. By Juggling Stars…. Group Activity 5 groups led by 211 facilitator Facilitator will instruct Recap: What does it all mean…by Laura Mejia

14 Incentives Disciplines Measurable Goals Timelines Team Presentations Status Reports Important Balance to the Fun Accountability measures Carolina

15 15 Minute Activity: Find your own Strengths Activity Presented by Carolina Leverette and Laura Mejia How well do you know yourself?

16 Review and redirection Shadowing and overlapping training Audits and inventory Go Back to Original Concept – Rinse and Repeat Are we ever really done growing the team? Making it all work, and work and work Amy

17 Mini Teams Outside Partners Cross – Functional Teams Pinch Hitters It takes a Team to grow a Team Maribel

18 You have 2 hand outs that look like this What do you love about yourself? What do you hate about yourself? What do other say in describing you? How do you describe yourself? If you were going to describe your personality, what would it be? (i.e., blabbermouth, shy, happy, outgoing, solitude-loving, or any combination Right now, in your present job, what do you love to do? Right now in your present job, what do you dislike doing? Right now in your present job, what do you really wish you could do, … or did not have to do? At work, what are you really, really good at? At work, what are you really nervous about doing because you arent that good at it? At home, what do you love doing? At home, what do you hate doing? In your life, what one thing do you hope to get to do? In your life, what one thing do you hope you never have to do?

19 Take the second copy back to work, photocopy it, and do what you did here with your staff. Something marvelous will happen. You will start to build that exceptional team…because you are getting to know yourself and each other. How well do you know your staff? Amy

20 Could you spot a weakness? A strength? Well, meet Auntie Social (Terri Baker) Deborah Downer (Maribel Marin) Bonnie Butterfly (Carolina Leverette) Mel Meltdown (Laura Mejia) And Bossie Bessie! (Amy Latzer) Lets play a Game! Terri

21 Auntie Social is a quiet woman. She thinks and thinks and thinks. She is not one for idle chatter. In fact, idle chatter annoys her. She also detests speaking on the phone. She tries to get off the phone as quickly as possible, so she can analyze data and research information. She types rather than uses long-hand because it is faster and her mind needs to be occupied all the time with new data and information to process. Any routine or repeat is painfully boring to her. She seems impatient, but that is because she is miles ahead of everyone else. Its not that she is shy, to the opposite, she is very confident in herself, but she just marches to the beat of a different drummer. What Weaknesses need to be immediately weeded out and discarded? What Strengths need to be nurtured and encouraged to grow? What Traits could be turned around and trained to grow in a different direction?

22 Deborah Downer is also a thinker. She thinks about the negative in almost everything that is presented to her. If someone says, Here is a great idea! the first thing Deborah tries to do is think of all the ways it is not a great idea. The second thing she tries to do is communicate verbally why this is not such a great idea. It is really important that Deborah communicates this to everyone around her – long after the meeting is over. Deborah is not really confrontational, she doesnt argue the point, but you can be sure that she will make her opinions known in almost every situation she finds herself in. And her opinion is usually negative. What Weaknesses need to be immediately weeded out and discarded? What Strengths need to be nurtured and encouraged to grow? What Traits could be turned around and trained to grow in a different direction?

23 Bonnie Butterfly is a people person… In fact, she is such a people person that she must know everything about everybody in her circle. Every single little detail of their lives, she must know. And then she cant help but tell every single person in her circle every single detail about everybody else. She doesnt miss a thing. She hears it, and tells it down to the last precise detail. Everybody knows that Bonnie is too busy getting and giving details to everybody to actually sit down and do her job. What Weaknesses need to be immediately weeded out and discarded? What Strengths need to be nurtured and encouraged to grow? What Traits could be turned around and trained to grow in a different direction?

24 Mel Meltdown cant say no. She takes on projects right and left. She is happy to help. She assists co-workers right and left. She is happy to help. She is kind and willing and then, every now and then, has a complete crying jag in the community restroom. She uses a box a tissue and anyones ear who happens to come into the bathroom about how hard her job is and how she just has so much to do. She omits to mention that she volunteered, she is happy to do it. Then she dries her tears, gallantly exits the bathroom and goes on to accomplish all the tasks on her task list. What Weaknesses need to be immediately weeded out and discarded? What Strengths need to be nurtured and encouraged to grow? What Traits could be turned around and trained to grow in a different direction?

25 Bossy Bessie knows it all. She always has the best way (if not the only way) to do just about everything that has to be done. She can always improve someone elses ideas, by adding just a little bit of her own expertise to everything. She is generous at sharing her wealth of knowledge with just about everyone around her. In fact, it has gotten to the point where all her colleagues run everything by her before the presentation, not only to get her words of wisdom, but also to prevent her from adding a little surprise tidbit of information when they are actually giving their presentation. After all, she always has better ideas. What Weaknesses need to be immediately weeded out and discarded? What Strengths need to be nurtured and encouraged to grow? What Traits could be turned around and trained to grow in a different direction?

26 Utilize the team to identify new team members. Look for staff who are self-motivated to excel in assigned tasks. Create opportunities for non-management staff to participate in program development processes – natural leaders tend to volunteer. Look for collaborative, curious, and open-minded individuals who are motivated by challenges! Identifying Talent Within Terri

27 Agrees with Vision and Mission Statement. Can see themselves applying skills even if they seem unrelated. Is willing, has an open mind and is enthusiastic about working here. Thrives in creative and challenging environments. Is trainable, or is re-trainable. Spotting Home Runners Maribel

28 Expressed or alluded beliefs, opinions, or practices that interfere with and / or contraindicate Agencys mission or core values. Know-it-all attitudes or stuck in the way its always been done. Preference for working alone or Lone Rangers with a my way or the highway style. Who Might Strike Out? Amy

29 No, fun is mandatory! Team building tears down walls Team growing builds a strong foundation Shared experiences – history Clear path – strength Common goals – future Always a work in progress. Hope you had fun, fun is important Terri


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