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HIGHER/INTERMEDIATE 2 BUSINESS MANAGEMENT UNIT 1 TOPIC 2 REVISION SLIDES.

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Presentation on theme: "HIGHER/INTERMEDIATE 2 BUSINESS MANAGEMENT UNIT 1 TOPIC 2 REVISION SLIDES."— Presentation transcript:

1 HIGHER/INTERMEDIATE 2 BUSINESS MANAGEMENT UNIT 1 TOPIC 2 REVISION SLIDES

2 SOURCES OF INFORMATION Primary e.g. interviews, observations Secondary e.g. newspaper, Internet Internal e.g. sales figures, employee details External e.g. gov stats, competitors accounts

3 TYPES OF INFORMATION Written Oral Pictorial Graphical Numerical Must be able to describe each type and say why it is useful to a firm

4 RELIABILITY AND VALIDITY OF INFO Accurate Complete Objective Concise Appropriate Cost-Effective Available Timely YOU MUST BE ABLE TO APPLY THESE TO SOURCES AND TYPES OF INFORMATION NOT JUST TO LIST OR DESCRIBE THEM ON THEIR OWN

5 USES OF INFORMATION Monitor and Control Identify New Business Opportunities Measure Performance Assist Decision Making

6 ICT - HARDWARE Mainframe Computers Personal Computers/Laptops Fax Internet Teletext Mobile Phone PDAs Video-Conferencing Must be able to describe and give advantages and disadvantages to the firm of using them

7 ICT - Software Word Processing Spreadsheets Databases Presentation Software Publishing Software CAD CAM Must be able to describe what each is and how a firm could use it.

8 COSTS OF ICT Expensive to buy in/upgrade current systems Expensive to train staff Efficiency is lost while getting use to the new systems If system crashes cannot do any work or work could be lost

9 BENEFITS OF ICT Increase productivity Improve efficiency Cut costs for firms Enhanced reputation Gaining a competitive edge Increase speed of decision making

10 LEGISLATION Data Protection Act Computer Misuse Act Freedom of Information Act


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