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Professionalism, Presence and Profile Financial Counseling Australia is the peak body for financial counsellors in Australia. PRESENTATION TO FCRC Conference.

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Presentation on theme: "Professionalism, Presence and Profile Financial Counseling Australia is the peak body for financial counsellors in Australia. PRESENTATION TO FCRC Conference."— Presentation transcript:

1 Professionalism, Presence and Profile Financial Counseling Australia is the peak body for financial counsellors in Australia. PRESENTATION TO FCRC Conference SEPTEMBER 2013

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3 Professionalism

4 Membership and Accreditation Standards

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6 National Registration System

7 Presence

8 Self-help website

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11 Profile

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13 Nearly at the End

14 Some other projects … Agency Practice Standards Common Forms – Financial Counsellor Authorisation – Statement of Financial Position Telcos – Hardship Guidelines – Comparative Hardship Research Wages and Sector Survey Change of Government - responding Helping the unfunded states Centrepay Mental Health Guidelines Banks – long term financial hardship Credit reporting – online training for sector about the new laws Policy re complaint handling and disciplinary processes Code of Ethics - promoting 14


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