1. 1 Service Oriented Architectures (SOA): What Users Need to Know. OGF 19: January 31, 2007 Charlotte, NC John Salasin, Ph.D, Visiting Researcher National Institute for Standards and Technology

2. 2 Purpose(s) Of Workshop Discuss Predictive Metrics that can help SOA system developers determine if project is on track Discuss potential value of a metrology basis for SOAs –How could this be used to better inform design, development, acquisition, operation? –What are the measurement needs wrt: Consistency supporting reuse Match to business requirements Policy / Security Performance and Behavior Total Cost of Ownership – Technical Aspects

3. 3 Purpose(s) (of talk) Introduce potential framework for SOA Predictive Metrics –The start of an ontology of metrics Provide examples to stimulate Discussion

4. 4 Outline of Talk 1.Claimed advantages of SOA-based systems 2.Objects of interest 1.System Components 2.Enterprise characteristics

5. 5 Claimed advantages of SOA-based systems Direct mapping between business processes and automated services –Understandability –Simplified reuse Modifiability/co-evolution/adaptability –Rule/script-based modifications by business managers rather than system experts –Dynamic orchestration mapped to business work flow Common interaction protocol(s) – often Grid Services –N rather than N x N interface protocols –Standard infrastructure tools/components (e.g., ESB) –Adaptable to heterogeneous platforms Integrate separately developed stovepipe systems Based on meta-data describing data and services –Enables smart systems Selection of most appropriate process component Automatic data transformations

6. 6 System Components Business processes Service Components Data Procedures Computation/transformation Accept input (sensing / monitoring) Business process execution System health/status (?) Rules/Policy (including security) Change / evolution Connectors / links/ configuration Work flow / orchestration (and evolution) System health/status (?) Rules/Policy (including security) Change / evolution

7. 7 Enterprise Characteristics Pervasiveness of function Size, variation, dispersion Functional characteristics –Customer requirements Degree of homogeneity/heterogeneity –Extent of definition / formalization –Value of SOA capabilities to customer(s) Broader coverage More current / accurate

8. 8 Dimensions of the Metric Space (Top Down) Total Cost of Ownership (TCO) is theme Effort to maintain congruence between business processes and system –Similarity of (formal) representations at highest level –Fit to functional organization of business System development/modification effort –Automatic generation of checks of correctness for refinement –Use of legacy components (wrapping technology) –Rule/script based specification of, e.g.: Dynamic orchestration Rule monitoring and enforcement Business data monitoring, collection, and triggering action Monitoring system health / performance

9. 9 Dimensions of the Metric Space (Cont.) Effectiveness –Usability by all customer(s) –Impact on productivity Comprehensiveness of information for decisions Effort to specify/modify information collection and analysis Evolvability (modification by business managers) –Actual and opportunity costs for deployment and modification Efficiency –Reliability –Response time –Resource use

10. 10 Potential Taxonomy (Bottom up) Architecture/Scope SOA-BP congruence –% of mappable functions Comprehensiveness of service – all info needed? –% info needed by customer provided by system Scope of events monitored (sensing capabilities) Notations SOA-BP documentation allowing analysis (including of policy/procedure effectiveness and efficiency) Effort writing code/rules/validity checks/data transformations – skill, training Effort to modify – change propagation across models and in refinement Scope of events monitored (scripting language) Utility Added value of SOA-enabled info (enterprise-wide, timely) Use by intended customers as function of time Use and adoption by other organizational units as function of time Impact on productivity/costs to deliver service or product

11. 11 Potential Taxonomy (Conc.) Extensibility Automated service discovery Ability to combine multiple data and process specifications SLA specification and enforcement Anomaly detection and correction, load balancing Ability to specify multi-step atomic transactions with rollback/recovery mechanisms Rule consistency checking when changes made Likelihood of metastasis in organization(s) Ability to incorporate legacy – wrapping, data reconciliation, data transformation capabilities –overhead for run-time operations Ability of other units to use services developed for SOA Organizational "fit(Percent of services that map to a more global Functional Architecture)

12. 12 Next Steps Extend and validate candidate metrics –Prune and augment candidate set –Improve quantification Develop metrics ontology –Relationships among measures controlled vocabulary to describe objects and the relations between them a grammar for using the vocabulary terms to express something meaningful within a specified domain of interest.

13. 13 How you can help Review draft document to suggest: –Useful measures –Additions/deletions http://www.antd.nist.gov/~salasin/PRM_Influenced_SOA_Indicators_v-1-055.doc Provide comments jsalasin@nist.gov