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Trends in Client Use of the Internet May 2007 National Technology Assistance Project www.lsntap.org www.lsntap.org.

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Presentation on theme: "Trends in Client Use of the Internet May 2007 National Technology Assistance Project www.lsntap.org www.lsntap.org."— Presentation transcript:

1 Trends in Client Use of the Internet May 2007 National Technology Assistance Project

2 Agenda Today Test your digital divide knowledge with a fun quiz! Review stats on digital divide: –Who is online? –What are they doing online? –A look to future audiences and new media

3 Trends Schmends? Our clients dont use the Internet. Our clients shouldnt use the Internet for their legal problems. I need to write a grant. Who is using the Internet? Computers and the Internet are luxury items. We need to focus on serving clients who come through our doors.

4 The Potential The Internet changes… How we can offer services. Who can be served. –The power to expand who is served without expanding finite human resources. What services we offer. –Use the Internet to provide basic information to help clients prevent problems and learn more; self-help. –Use staff for more in-depth questions and representation.

5 Quiz Take 15 minutes to answer the quiz!

6 Income Recent studies show that what percentage of people with an income under $30,000 a year go online? a. 28% b. 38% c. 49% d. 58% Source: Pew Internet and American Life Project, Demographics of Internet Users, April 2007 (http://www.pewinternet.org/trends/User_Demo_ htm)http://www.pewinternet.org/trends/User_Demo_ htm

7 Income Source: Pew, Demographics of Internet Users, April 2007 (http://www.pewinternet.org/trends/User_Demo_ htm), The Ever Shifting Internet Population, April 2003 (http://www.pewinternet.org/pdfs/PIP_Shifting_Net_Pop_Report.pdf), and Whos not online, September 2000 (http://www.pewinternet.org/pdfs/Pew_Those_Not_Online_Report.pdf)http://www.pewinternet.org/pdfs/PIP_Shifting_Net_Pop_Report.pdf

8 Income Which income group has the fastest growing number of Internet users? a.Upper income (More than $75,000 a year) b.Middle income ($50,000 – $74,999 a year) c.Lower-middle income ($25,000 - $49,999 a year) d.Low-income (Less than $15,000 a year) Source: A Nation Online – Broadband Age, September U.S. Department of Commerce. (http://www.ntia.doc.gov/reports/anol/NationOnlineBroadband04.htm)http://www.ntia.doc.gov/reports/anol/NationOnlineBroadband04.htm

9 Income Internet Users (percent) Family IncomeSept 01Oct 03Growth < $15, $15,000 - $24, $25,000 - $34, $35,000 - $49, $50,000 - $74, >$75, Source: A Nation Online – Broadband Age, September U.S. Department of Commerce. (http://www.ntia.doc.gov/reports/anol/NationOnlineBroadband04.htm)http://www.ntia.doc.gov/reports/anol/NationOnlineBroadband04.htm

10 Income Where is a low-income user most likely to use a computer and the Internet? a.Home b.Work c.School d.Library Sources: A Nation Online – Broadband Age, September U.S. Department of Commerce. (http://www.ntia.doc.gov/reports/anol/NationOnlineBroadband04.htm)http://www.ntia.doc.gov/reports/anol/NationOnlineBroadband04.htm

11 Income As of 2003, 45% of Internet users with income under $15,000 have access at home. About 25% of this same group has access at work. 28% of Internet users with annual household incomes of less than $30,000 logged on from a location other than their home or place or work: schools, libraries or friends houses. Sources: A Nation Online – Broadband Age, September U.S. Department of Commerce. (http://www.ntia.doc.gov/reports/anol/NationOnlineBroadband04.htm) & Pew, People who use the Internet away from home and work, March 2004 (http://www.pewinternet.org/pdfs/PIP_Other_Places.pdf)http://www.ntia.doc.gov/reports/anol/NationOnlineBroadband04.htmhttp://www.pewinternet.org/pdfs/PIP_Other_Places.pdf

12 Age Significantly fewer 30 to 49 year-olds access the internet than their 18 to 29 year-old counterparts. a.True b.False In December 2006, they were neck and neck: 83% of year olds and 82% of years olds polled were online. Source: Pew, Demographics of Internet Users, April 2007 (http://www.pewinternet.org/trends/User_Demo_ htm)http://www.pewinternet.org/trends/User_Demo_ htm

13 Age Source: Pew, Demographics of Internet Users, April 2007 (http://www.pewinternet.org/trends/User_Demo_ htm), The Ever Shifting Internet Population, April 2003 (http://www.pewinternet.org/pdfs/PIP_Shifting_Net_Pop_Report.pdf), and Whos not online, September 2000 (http://www.pewinternet.org/pdfs/Pew_Those_Not_Online_Report.pdf)http://www.pewinternet.org/pdfs/PIP_Shifting_Net_Pop_Report.pdf

14 Race In 2001, the biggest racial gap in Internet access was between: a.Hispanic low income people and White low income people b.Black low income and White low income c.Black high income and White high income d.White high income and Hispanic high income Source: Randal Pinkett: BCT Partners, from US Census 2000 statistics.

15 Race A Rough Comparison: Percentage Online, by Household Income and Race/Ethnicity Sources: Pew, The Ever Shifting Internet Population, April 2003 (http://www.pewinternet.org/pdfs/PIP_Shifting_Net_Pop_Report.pdf) & Latinos Online, March 2007, (http://www.pewinternet.org/pdfs/Latinos_Online_March_14_2007.pdf)http://www.pewinternet.org/pdfs/PIP_Shifting_Net_Pop_Report.pdfhttp://www.pewinternet.org/pdfs/Latinos_Online_March_14_2007.pdf

16 Race: Latinos Online Only 56% of Latinos online (vs. 71% of whites or 60% of blacks) –Limited education and less command of English language. Even acknowledging the lag, its important to realize that the majority have access: –79% of Latinos have an Internet connection at home (only 29% have broadband) –59% of Latinos have a cell phone (49% use text messaging) Source: Pew, Latinos Online, March 2007, (http://www.pewinternet.org/pdfs/Latinos_Online_March_14_2007.pdf)http://www.pewinternet.org/pdfs/Latinos_Online_March_14_2007.pdf

17 Race What percentage of Latinos who speak only Spanish goes online? a.17% b.32% c.75% d.49% Source: Pew, Latinos Online, March 2007, (http://www.pewinternet.org/pdfs/Latinos_Online_March_14_2007.pdf)http://www.pewinternet.org/pdfs/Latinos_Online_March_14_2007.pdf

18 Race: Latinos Online Source: Pew, Latinos Online, March 2007, (http://www.pewinternet.org/pdfs/Latinos_Online_March_14_2007.pdf)http://www.pewinternet.org/pdfs/Latinos_Online_March_14_2007.pdf

19 Education What percentage of Americans without high school degrees are online? a.20% b.36% c.10% d.25% Source: Pew, Demographics of Internet Users, April 2007 (http://www.pewinternet.org/trends/User_Demo_ htm)http://www.pewinternet.org/trends/User_Demo_ htm

20 Education Source: Pew, Demographics of Internet Users, April 2007 (http://www.pewinternet.org/trends/User_Demo_ htm), The Ever Shifting Internet Population, April 2003 (http://www.pewinternet.org/pdfs/PIP_Shifting_Net_Pop_Report.pdf), and Whos not online, September 2000 (http://www.pewinternet.org/pdfs/Pew_Those_Not_Online_Report.pdf)http://www.pewinternet.org/pdfs/PIP_Shifting_Net_Pop_Report.pdf

21 Regional Which three states have the highest percentage of online users? a.Utah, Alaska, Washington b.California, New York, Washington c.Arkansas, Tennessee, Rhode Island d.Connecticut, Maine, Ohio Source; US Census Bureau, US Department of Commerce (Economics and Statistics Division): Computer and Internet Use in the United States: October (http://www.census.gov/prod/2005pubs/p pdf)http://www.census.gov/prod/2005pubs/p pdf

22 Regional According to the 2000 Census: Households in Utah, Alaska, New Hampshire, and Washington were among those with the highest rates of computer ownership (about 72 percent). The rates in Mississippi, Arkansas, and Louisiana were among the lowest for computer ownership (about 50 percent). Source; US Census Bureau, US Department of Commerce (Economics and Statistics Division): Computer and Internet Use in the United States: October (http://www.census.gov/prod/2005pubs/p pdf)http://www.census.gov/prod/2005pubs/p pdf

23 Source, Pew, Rural Broadband Internet Use, February 2006 (http://www.pewinternet.org/pdfs/PIP_Rural_Broadband.pdf)http://www.pewinternet.org/pdfs/PIP_Rural_Broadband.pdf Rural Use

24 Rural and Urban Use: The Broadband Gap Home high speed service less available in rural areas, but fast catch up in recent years No significant gap in workplace access Rural broadband users have same intensity of use as urban and suburban broadband users Source, Pew, Rural Broadband Internet Use, February 2006 (http://www.pewinternet.org/pdfs/PIP_Rural_Broadband.pdf)http://www.pewinternet.org/pdfs/PIP_Rural_Broadband.pdf

25 Who isnt on the Net? Why? What are the top reason(s) users cite for not using the Internet? a.Lack of interest or concerns b.Money / Cost c.Lack of Time d.All of the above Source: Pew, The Ever Shifting Internet Population, April 2003 (http://www.pewinternet.org/pdfs/PIP_Shifting_Net_Pop_Report.pdf)http://www.pewinternet.org/pdfs/PIP_Shifting_Net_Pop_Report.pdf

26 Non-Users (2002 and 2006) Sources: Pew, The Ever Shifting Internet Population, April 2003 (http://www.pewinternet.org/pdfs/PIP_Shifting_Net_Pop_Report.pdf) and Parks Associates, Offline Americans see Internet of Little Value, March 2007 (http://www.parksassociates.com/press/press_releases/2007/nat_scan1.htmlhttp://www.pewinternet.org/pdfs/PIP_Shifting_Net_Pop_Report.pdfhttp://www.parksassociates.com/press/press_releases/2007/nat_scan1.html

27 Observations about Non-Users Reasons for non-use are relatively steady since 2002: –Lack of interest, cost, time, and complexity There are fewer non-users every year. –In 2002, 60% of American households were online. –In mid-2006, Pew studies found 73% of households online –The number of non-users shrank from 40% to 27%. Source: Pew, Demographics of Internet Users, April 2007 (http://www.pewinternet.org/trends/User_Demo_ htm), The Ever Shifting Internet Population, April 2003 (http://www.pewinternet.org/pdfs/PIP_Shifting_Net_Pop_Report.pdf), Internet penetration and impact, April 2006 (http://www.pewinternet.org/pdfs/PIP_Internet_Impact.pdf)http://www.pewinternet.org/trends/User_Demo_ htmhttp://www.pewinternet.org/pdfs/PIP_Shifting_Net_Pop_Report.pdf

28 Small Reality Check 73% of households may be online, but not all those users are excited about the Internet: –34% of Americans only occasionally use modern gadgetry –15% are off the network Tech-Oriented groups tend to be younger and have more education. Median age of those who arent interested is 46 or higher Source: Pew, A Typology of Information and Communication Technology Users, May 2007, (http://www.pewinternet.org/pdfs/PIP_ICT_Typology.pdf)http://www.pewinternet.org/pdfs/PIP_ICT_Typology.pdf

29 What are people doing on the Net? Low income people are less likely to use the Internet to find life information (on jobs, school and health) than their upper income counter parts a.True b.False Source: NTIA, A Nation Online: How Americans Are Expanding Their Use of the Internet US Department of Commerce, 2002 (http://www.ntia.doc.gov/ntiahome/dn/html/anationonline2.htm)http://www.ntia.doc.gov/ntiahome/dn/html/anationonline2.htm

30 Online Activity (%) by Annual Income Under $15,000/Over $75,000 /Instant Messaging 72.0 / 89.1 News, Weather, Sports53.5 / 67.0 Product/Service Information Search54.9 / 73.5 Complete School Assignments37.1 / 24.6 Job Search23.0 / 14.6 Chat Rooms or Lists 23.0 / 16.5 Health Services or Practices Search29.5 / 38.9 Government Services Search28.1 / 35.1 Product/Service Purchases26.1 / 49.1 Online Banking12.8 / 23.0 Online Education Course 4.0 / 4.0 Trade Stocks, Bonds, Mutual Funds 3.2 / 13.8 Source: NTIA, A Nation Online: How Americans Are Expanding Their Use of the Internet US Department of Commerce, 2002 (http://www.ntia.doc.gov/ntiahome/dn/html/anationonline2.htm)http://www.ntia.doc.gov/ntiahome/dn/html/anationonline2.htm

31 What are people doing on the Net? In the past 6 years, which activity or activities dramatically increased among online users? a. b.News c.Search for government agencies or health information d.B and C Source: US Census Bureau, US Department of Commerce (Economics and Statistics Division): Computer and Internet Use in the United States: October 2003, (http://www.census.gov/prod/2005pubs/p pdf)http://www.census.gov/prod/2005pubs/p pdf

32 What are people doing on the Net? News: The proportion of adults who used the Internet to find info on news, weather or sports increased from 7% in 1997 to 40% in Health: 46% of online seniors sought answers to their health questions online in March In June 2002, 74% did. Source: US Census Bureau, US Department of Commerce: Computer and Internet Use in the United States: October 2003, (http://www.census.gov/prod/2005pubs/p pdf); Pew, "America's Online Pursuits," December 2003,http://www.census.gov/prod/2005pubs/p pdf (http://www.pewinternet.org/pdfs/PIP_Online_Pursuits_Final.PDF).http://www.pewinternet.org/pdfs/PIP_Online_Pursuits_Final.PDF

33 What are people doing on the Net? According to recent studies, which two online activities are more popular among residents in rural areas than urban ones? a.Send and look for info on a hobby b.Surf for fun and send an c.Send an instant message and look for religious information d.Get news and perform job-related research Source: Pew, Rural Areas and the Internet, February 2004 (http://www.pewinternet.org/pdfs/PIP_Rural_Report.pdf)http://www.pewinternet.org/pdfs/PIP_Rural_Report.pdf

34 What are people doing on the Net? Making Connections: Rural users online connections to groups are more likely to stretch beyond their physical community. In February 2001, 84% of Internet users said they had used the Internet to contact or get information from a group. Source: Pew, Rural Areas and the Internet, February 2004 (http://www.pewinternet.org/pdfs/PIP_Rural_Report.pdf)http://www.pewinternet.org/pdfs/PIP_Rural_Report.pdf

35 What are people doing on the Net? Making life decisions: In a March 2005 survey, 45% of Internet users – 60 million Americans – reported that the Internet was a crucial or important tool to make decisions about careers, health, education, major purchases, finance and investments. Source: Pew, The Internets Growing Role in Lifes Major Moments, April 2006 (http://www.pewinternet.org/PPF/r/181/report_display.asp)http://www.pewinternet.org/PPF/r/181/report_display.asp

36 The Future: Children What percentage of public schools have internet available in their classrooms?: a.45% b.56% c.67% d.94% Source: NCES (National Center for Education Statistics), US Department of Education Internet Access in U.S. Public Schools and Classrooms: November 2006 (http://nces.ed.gov/pubsearch/pubsinfo.asp?pubid= )http://nces.ed.gov/pubsearch/pubsinfo.asp?pubid=

37 The Future: Children Source: NCES, US Department of Education, Internet Access in U.S. Public Schools and Classrooms: November 2006 (http://nces.ed.gov/pubsearch/pubsinfo.asp?pubid= )http://nces.ed.gov/pubsearch/pubsinfo.asp?pubid=

38 The Future: Children Source: NCES, US Department of Education, Internet Access in U.S. Public Schools and Classrooms: November 2006 (http://nces.ed.gov/pubsearch/pubsinfo.asp?pubid= )http://nces.ed.gov/pubsearch/pubsinfo.asp?pubid=

39 The Future: Children The computer use at home by children enrolled in nursery school or K – 12 who live in households earning more than $75,000 is nearly 88%. Computer use by their low-income counterparts in households earning less than $20,000 is: a.88% b.23% c.37% d.11% Source: NCES (National Center for Education Statistics), US Department of Education. Computer and Internet Use by Students in 2003, September (http://nces.ed.gov/pubs2006/ pdf)http://nces.ed.gov/pubs2006/ pdf

40 The Future: Children 2001: 87% of students used computers at school 2005: The use of the Internet by teens aged 12 – 17 climbed from 73% in 2000 to 87%. Sources: NCES (National Center for Education Statistics), US Department of Education. Computer and Internet Use by Children and Adolescents in October 2003, (http://nces.ed.gov/programs/quarterly/vol_5/5_4/2_1.asp)http://nces.ed.gov/programs/quarterly/vol_5/5_4/2_1.asp Pew," Teens and Technology, July 27, 2005, (http://www.pewinternet.org/pdfs/PIP_Teens_Tech_July2005web.pdf)http://www.pewinternet.org/pdfs/PIP_Teens_Tech_July2005web.pdf

41 The Future: Teens and New Media Teens are a great indicator of future use: 84% own at least one computer, cell phone, PDA; 44% have two. 33% use cell phones for text messaging 75% of online teens use IM, and they use IM to share links (50%), photos or documents (45%), music or audio files (31%) 55% have profiles on one or more social networking sites Source: Pew, Teens and Technology, July 2005 (http://www.pewinternet.org/pdfs/PIP_Teens_Tech_July2005web.pdf) &http://www.pewinternet.org/pdfs/PIP_Teens_Tech_July2005web.pdf Teens, Privacy & Online Social Networks, April 2007 (http://www.pewinternet.org/pdfs/PIP_Teens_Privacy_SNS_Report_Final.pdf).http://www.pewinternet.org/pdfs/PIP_Teens_Privacy_SNS_Report_Final.pdf

42 The Future: New Media Source: Pew, Generations Online, January 2006 (http://www.pewinternet.org/pdfs/PIP_Generations_Memo.pdf)http://www.pewinternet.org/pdfs/PIP_Generations_Memo.pdf

43 The Future: Instant Messaging There are more IM users in lower education and income groups than in many other activities. a.True b.False Source: Pew, Online Pursuits, 2004 (http://www.pewinternet.org/pdfs/PIP_Online_Pursuits_Final.PDF)http://www.pewinternet.org/pdfs/PIP_Online_Pursuits_Final.PDF

44 The Future: Instant Messaging Instant Messaging (IM): a form of real time communication between two or more people based on typed text. Adults (in 2004): –42% of online adults used IM, 21% of them at work Teens (in 2005): –75% of online teens –Report that they prefer IM to Source: Pew, How Americans use instant messaging, September 2004, (http://www.pewinternet.org/pdfs/PIP_Instantmessage_Report.pdf); Teens and Technology, Teen Life Online, June 2001 (http://www.pewinternet.org/report_display.asp?r=36)http://www.pewinternet.org/pdfs/PIP_Instantmessage_Report.pdf

45 The Future: More Cell Phones Cell phones increasingly prevalent as phones, cameras, browsers, texting devices. As of July 2005, –68% of adults had cell phones; 35% of those cell phone owners had used text messaging. –45% of teens owned a cell phone; 33% of all teens used text messaging. (Urban teens most likely to own them) Source: Teens and Technology, (http://www.pewinternet.org/pdfs/PIP_Teens_Tech_July2005web.pdf)http://www.pewinternet.org/pdfs/PIP_Teens_Tech_July2005web.pdf & Cell phone use, April 2006 (http://www.pewinternet.org/pdfs/PIP_Cell_phone_study.pdf)http://www.pewinternet.org/pdfs/PIP_Cell_phone_study.pdf

46 The Future: More Cell Phones

47 The Future: Podcasting Podcasting: a digital recording of a radio broadcast or similar program, made available on the Internet for downloading to a personal audio player. Fast trajectory: –February – April 2006: 7% of Internet users had downloaded –August 2006: 12% of Internet users had downloaded. Users are more often: Men, 18-29, College graduates (It will be interesting to see how that changes as the medium becomes more mainstream.) Source: Pew, Podcast Downloading, Nov 2006

48 The Future: Video YouTube – Video Sharing site –Founded February 2005 –65,000 videos are uploaded daily – 100 million videos watched a day. –20 million unique users, mainly in the age range, view the Web site monthly. Profile of the Average YouTuber (October 2006) Age27 Videos watched per day: 39 Videos watched, ever: 1135 Videos uploaded7 Comments7 (table source: Mashable Labs: average-youtube-user/) Source: Social Networking and Video Web Sites: MySpace and YouTube Meet the Copyright Cops, May 2007 by Stephanie C. Ardito, Principal, Ardito Information & Research, Inc. (http://www.infotoday.com/searcher/may07/Ardito.shtml)http://www.infotoday.com/searcher/may07/Ardito.shtml

49 Conclusions Underserved communities are affected by the digital divide, but they are using the Internet and their numbers online continue to increase. Our future clients – children and teens – use new, dynamic communication technologies and will turn to the Internet for important information. All kinds of people use the Net to make important life decisions right now. Legal aid programs need to make ourselves available where our clients are looking for us.

50 Questions or Comments?

51 Bibliography (1) Pew Internet and American Life Reports: 2007: Demographics of Internet Users, April 2007, (http://www.pewinternet.org/trends/User_Demo_ htm)http://www.pewinternet.org/trends/User_Demo_ htm Latinos Online, March 2007, (http://www.pewinternet.org/pdfs/Latinos_Online_March_14_2007.pdf)http://www.pewinternet.org/pdfs/Latinos_Online_March_14_2007.pdf Teens, Privacy & Online Social Networks, April 2007, (http://www.pewinternet.org/pdfs/PIP_Teens_Privacy_SNS_Report_Final.pdf)http://www.pewinternet.org/pdfs/PIP_Teens_Privacy_SNS_Report_Final.pdf A Typology of Information and Communication Technology Users, May 2007, (http://www.pewinternet.org/pdfs/PIP_ICT_Typology.pdf)http://www.pewinternet.org/pdfs/PIP_ICT_Typology.pdf 2006: Rural Broadband Internet Use, February 2006, (http://www.pewinternet.org/pdfs/PIP_Rural_Broadband.pdf)http://www.pewinternet.org/pdfs/PIP_Rural_Broadband.pdf The Internets Growing Role in Lifes Major Moments, April 2006, (http://www.pewinternet.org/PPF/r/181/report_display.asp)http://www.pewinternet.org/PPF/r/181/report_display.asp Generations Online, January 2006, (http://www.pewinternet.org/pdfs/PIP_Generations_Memo.pdf)http://www.pewinternet.org/pdfs/PIP_Generations_Memo.pdf Cell phone Use, April 2006, (http://www.pewinternet.org/pdfs/PIP_Cell_phone_study.pdf)http://www.pewinternet.org/pdfs/PIP_Cell_phone_study.pdf Podcast Downloading, November 2006, (http://www.pewinternet.org/pdfs/PIP_Podcasting.pdf)http://www.pewinternet.org/pdfs/PIP_Podcasting.pdf

52 Bibliography (2) Pew Reports, continued: 2005: Teens and Technology, July 27, 2005, (http://www.pewinternet.org/pdfs/PIP_Teens_Tech_July2005web.pdf)http://www.pewinternet.org/pdfs/PIP_Teens_Tech_July2005web.pdf 2004: People who use the Internet away from home and work, March 2004, (http://www.pewinternet.org/pdfs/PIP_Other_Places.pdf)http://www.pewinternet.org/pdfs/PIP_Other_Places.pdf How Americans use instant messaging, September 2004, : The Ever Shifting Internet Population, April 2003, (http://www.pewinternet.org/pdfs/PIP_Shifting_Net_Pop_Report.pdf)http://www.pewinternet.org/pdfs/PIP_Shifting_Net_Pop_Report.pdf "America's Online Pursuits," December 2003, (http://www.pewinternet.org/pdfs/PIP_Online_Pursuits_Final.PDF)http://www.pewinternet.org/pdfs/PIP_Online_Pursuits_Final.PDF Teen Life Online, June 2001, (http://www.pewinternet.org/report_display.asp?r=36)http://www.pewinternet.org/report_display.asp?r=36 Whos not online, September 2000, (http://www.pewinternet.org/pdfs/Pew_Those_Not_Online_Report.pdf)http://www.pewinternet.org/pdfs/Pew_Those_Not_Online_Report.pdf

53 Bibliography (3) NCES reports (2003 – 2006) NCES (National Center for Education Statistics), US Department of Education. Computer and Internet Use by Children and Adolescents in October (http://nces.ed.gov/programs/quarterly/vol_5/5_4/2_1.asp)http://nces.ed.gov/programs/quarterly/vol_5/5_4/2_1.asp NCES (National Center for Education Statistics), US Department of Education. Computer and Internet Use by Students in 2003, September (http://nces.ed.gov/pubs2006/ pdf)http://nces.ed.gov/pubs2006/ pdf NCES (National Center for Education Statistics), US Department of Education Internet Access in U.S. Public Schools and Classrooms: November 2006 (http://nces.ed.gov/pubsearch/pubsinfo.asp?pubid= )http://nces.ed.gov/pubsearch/pubsinfo.asp?pubid= NTIA reports (2004 and 2002): A Nation Online – Broadband Age, September U.S. Department of Commerce, (http://www.ntia.doc.gov/reports/anol/NationOnlineBroadband04.htm)http://www.ntia.doc.gov/reports/anol/NationOnlineBroadband04.htm A Nation Online – How Americans Are Expanding Their Use of the Internet, February US Department of Commerce, (http://www.ntia.doc.gov/ntiahome/dn/html/anationonline2.htm)http://www.ntia.doc.gov/ntiahome/dn/html/anationonline2.htm

54 Bibliography (4) Other: Ardito, Stephanie, Social Networking and Video Web Sites: MySpace and YouTube Meet the Copyright Cops, May 2007 (http://www.infotoday.com/searcher/may07/Ardito.shtml)http://www.infotoday.com/searcher/may07/Ardito.shtml Parks Associates, Offline Americans see Internet of Little Value, March 2007 (http://www.parksassociates.com/press/press_releases/2007/nat_scan1.html)http://www.parksassociates.com/press/press_releases/2007/nat_scan1.html US Census Bureau, US Department of Commerce (Economics and Statistics Division): Computer and Internet Use in the United States: October 2003, (http://www.census.gov/prod/2005pubs/p pdf)http://www.census.gov/prod/2005pubs/p pdf USC-Annenberg Digital Future Project, Online World As Important to Internet Users as Real World? ( Release pdf)http://www.digitalcenter.org/pdf/2007-Digital-Future-Report-Press- Release pdf

55 Legacy Slides (From past version of the presentation)

56 How many non users intend to go online? Source: Pew Internet and American Life Project, The Ever Shifting Internet Population, April 2003 (http://www.pewinternet.org/pdfs/PIP_Shifting_Net_Pop_Report.pdf)

57 Legal Aid What percentage of people in legal aid waiting rooms in Indiana and Maryland self report they had access to a computer with the Internet? a.25% b.35% c.60% d.80%

58 Legal Aid Most people reach Idaho Legal Aid online by: a.entering a phrase in Google b.typing in a web address c.entering phrase in another search engine d.linking to the site from government website

59 Legal Aid programs across the country report higher rates of Internet use by clients than the national statistics. Legal Aid

60 The Alaska Court Self-Help Hotline reports : –65% of Self-Help Center callers are LSC eligible. The next 25% are barely over 125% of the poverty guidelines. Only 10% report a monthly income above $3000 –85% report Internet access, as defined by having an address Alaska

61 Maryland As of March 8, 2003, 76 clients have participated ages 14 to 76. (Only 2 were juveniles.) Of the total: –68% reported they had access to the Internet. –34% said affirmatively they had access at home. –An additional 34%, who did not have access at home, reported that they had access at other locations (house of a friend or relative or the public library). –26% have looked for legal information on the web before.

62 Indiana Surveyed approximately 150 persons who came into offices to apply for legal assistance at offices around the state. –37% use a computer often –5% sometimes –19% rarely –29% never Of 107 of those who use the computer, 96 are able to access the Internet (89.7%)

63 The Future: Children The difference in percentage points when you compare the percentage of students in upper and lower income households, who use the computer at school, is: a.7 points b.40 points c.23 points d.17 points

64 The Future: Children A digital divide exists between young people in low-income and higher-income families, but it is much narrower, and more easily bridged, than the divide facing adults. For young people the divide is based less on access to technology than on the location where it is accessed.


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