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Presentation on theme: "Welcome! If you joined the conference via telephone, please enter your audio pin if you havent already. (The image on the right is an example - your audio."— Presentation transcript:

1 Welcome! If you joined the conference via telephone, please enter your audio pin if you havent already. (The image on the right is an example - your audio pin will be different.) If you joined with a microphone and headset or speakers (VoIP), please be sure your device volume settings are properly adjusted. If your mic & headset is not working, please try unplugging and re-plugging in your device. We will begin promptly at the top of the hour.

2 ED116: Best Practices for Engaging Students in Technology Initiatives January 28, 2009 Rachel R. Medina, LSNTAP Kristina Kirby, Chicago-Kent College of Law Eve Ricaurte, Iowa Legal Aid

3 Please, let us know your questions and comments during the training Maximize/minimize your screen with the chevron symbol Telephone participants need to enter their audio pin Ask a question in the questions log Raise your hand

4 Ensuring we can hear you Mic & Speakers users should make sure the microphone volume is turned up. You can always switch to telephone at anytime in the training. Ensure that you have not muted yourself Un-mutedMuted

5 Questions? Raise your hand, please!

6 Todays training… …is being recorded …will be archived on our website Registered attendees will receive an email with a link to this information once it has been posted

7 Presenters Rachel R. Medina LSNTAP Kristina Kirby Chicago-Kent College of Law Eve Ricaurte Iowa Legal Aid

8 Todays Presentation Engaging Students – An Overview Technology Initiatives Using Technology to Recruit Using Technology to Manage Students Employment Options Best Practices for Management of Student Projects

9 Why Engage Students? Students may be a good fit for technology projects because they: Embrace technology (theyre digital natives) Are eager to gain real world experience Provide a low-cost option

10 Why Engage Students? Technology projects may be a good fit for students because: they can accommodate students busy schedules they provide an opportunity for students to gain relevant work experience they provide an opportunity for the student to help the community

11 Choosing the Right Student Law Students Pro Bono requirements may provide incentive Under ABA accreditation standards, A law school shall offer opportunities for student participation in pro bono activities. Experience is critical to career development College Students Senior capstone requirement may require externship/internship component Paralegal Students Seeking any legal experience

12 Pro Bono Requirements for Law Students Graduation Requirement: 35 schools Pro Bono: set number of hours Public Service: exposure through service, externship, clinic or internship Community Service : set number of hours Formal Voluntary Program: 111 schools Referral systems with pro bono coordinator Administrative support for Student Projects Independent Student Projects: 24 schools http://www.abanet.org/legalservices/probono/lawschools/pb_programs_chart.html

13 Challenges with Hiring Students Perception of the Practice of Law Half-Life of Student Projects Practical Challenges

14 Students Perception of the Practice of Law Students enter law school with some perception about the practice of law: Court work Interviewing clients Research for a case The law school may also have this perception! Add legal technology project work as a component of their overall internship/externship experience Solution

15 Half-Life of Student Projects Students begin ambitious projects with lots of enthusiasm Halfway through the project the students other obligations become more pressing Project is ultimately left unfinished

16 Practical Challenges This does not easily translate to website content or document assembly interviews which need to be written in plain language Plain language resources: http://www.lsntap.org/node/2319 http://www.lsntap.org/node/2319 In law school, students are often rewarded for making complex and difficult legal arguments in their writing Purpose of a statewide website or A2J Guided Interview is to provide very practical guidance for your client-base Have students work with or interview advocates Consider advocate or pro bono content Students lack practical law experience

17 Trivia Break

18 Get to Know Law Students How many American law schools are currently approved by the ABA? (a) 145 (b) 200 (c) 188 (d) 197

19 Schools Approved Since 2000 University of Nevada-Las Vegas, William S. Boyd School of Law (NV) Appalachian Law School (VA) Ave Maria Law School (MI) Barry University, Dwayne O. Andreas School of Law (FL) University of St. Thomas School of Law (MN) Florida A&M University College of Law (FL)* Florida International University College of Law (FL) John Marshall Law School (Atlanta, GA)* Western State University College of Law (CA)* Charleston Law School (SC)* Faulkner University Thomas Goode Jones School of Law (AL)* University of LaVerne College of Law (CA)* Liberty University School of Law (VA)* Phoenix School of Law (AZ)* Charlotte School of Law (NC)* Drexel University College of Law(PA)* Elon University School of Law(NC)* *ABA provisionally approved

20 Get to Know Law Students How many law students were seeking a J.D. from an ABA- approved law school in the 2007-2008 school year? (a) 112, 454 (b) 141,719 (c) 125, 088 (d) 162, 416 Source: ABA Legal Education and Student Resources: http://www.abanet.org/legaled.html

21 Have You Considered MIS, Business, or Finance Students? Seniors may have an externship or community service requirement Certain majors may prove especially useful in legal technology projects: Management of Information Science Have technical competence in technology Business & Finance May provide unique insight on strategies for a proposed technology initiative or marketing and management of website or other technology

22 Todays Presentation Engaging Students – An Overview Technology Initiatives Using Technology to Recruit Using Technology to Manage Students Employment Options Best Practices for Management of Student Projects

23 Technology Initiatives Document Assembly Forms Development Website Content Live Help Implementation Business Research for Tech Project Outreach & Translation for Tech Projects

24 26 national leaders from courts, legal education and legal aid Brainstorming ideas to get law students more involved in providing legal services Whitepaper: Leveraging Law Students and Technology To Meet the Legal Needs of Low Income People Leveraging Law Students

25 GOAL: Leverage the energy and skill of law students to provide technology-driven solutions to the legal problems faced by low-income individuals Strategy: Provide incentives to law students Leadership Membership / exclusivity Academic & career growth Leveraging Law Students

26 A2J Student Editorial Board INTERVIEW POSTEDLEGAL EXPERT REVIEWREVISIONSTESTINGINTERVIEWMEMORANDUMLEGAL RESEARCHSCOPE DOCUMENT

27 A2J Student Editorial Board Opportunity for review of substantive law and procedure Subject areas for interviews in 2008-2009: Landlord/Tenant/Housing Consumer Law Family Law Elder Law

28 Illinois Legal Aid Online & Cook County Courts, Chicago

29 A2J Student Editorial Board

30 Forms Development Alternative to strict technology tasks All document assembly projects start with a form Law students can conduct legal research to determine the appropriate content and format of the form Project can then be passed on to a technologist to add the appropriate HotDocs elements

31 Website Content Content Research substantive areas of law and draft guides and articles for the website Provides students with an opportunity to research substantive law Draft online intake tools States with successful student projects include: Montana Legal Services Association Iowa Legal Aid

32 Website-Related Projects Online Intake & Triage Students can… …conduct surveys of service providers …write A2J Guided Interviews to be used as triage tools …write A2J Guided Interviews as guides on substantive areas of law or procedure Simpler project for students than document assembly No form building in HotDocs is needed A2J Author is simple for students to learn

33 A law students insights about working remotely in Iowa… Schedule is flexible Virtual help is not that far away! While progress can be slow, students still feel good about the steady quality contribution they are making Working remotely works! Opportunity to work on the skill of communicating through the written word Provides practice at juggling time and responsibilities Working remotely improves critical business skills Learning about intake process, Learning about substantive law Having contact with agencies and organizations Looking at things from macro & micro perspectives Opportunity for problem solving Fantastic mix of experiences:

34 Business Research for Tech Projects: Iowa Legal Aid & Second Life Idea: Pilot an outreach center in SL - and work toward CLE platform Project: research papers discussing the application of SL to legal services Recruitment: worked with a professor known to have used SL in the classroom Project Management: initial orientation, little follow up required, final debriefing/ Q&A Working Arrangement: Students conducted research as part of summer grad level course

35 Why Students Make Good Business Researchers… They provide an outside frame of reference (not steeped in Legal Services traditions) They come from varying backgrounds and are, perhaps, more likely to provide diverse ideas They are forced to come to a conclusion especially where research is part of a class requirement

36 SL Project Results The students appeared to enjoy the project - it gave them a real world problem to solve Several valuable ideas were generated. Received 12 reports Each report was varied in its approach Example: One project envisioned the creation of a nonprofit legal aid island that the students illustrated with a flowchart.

37

38 Live Help A number of states are now using Live Help to facilitate use of websites Law Help NY to use students and pro bono attorneys in assist with this project

39 Outreach & Translation for Technology-Related Projects Take advantage of the capabilities of your bilingual students Subjects for translation: Website content A2J Guided Interviews Pro se tools must be advertised to the pro se community Signage? Brochures?

40 Todays Presentation Engaging Students – An Overview Technology Initiatives Using Technology to Recruit Using Technology to Manage Students Employment Options Best Practices for Management of Student Projects

41 Building on Traditional Methods: Use Technology to Recruit Traditionally: Identify public interest minded career placement staff at law schools and universities and advertise positions Target 1 st year law students who typically have difficulty getting traditional clerkship/associate positions during first summer Supplement these efforts with technology…

42 Create Your Own Google Site! Legal Aid of Western New York Other Tech Recruiting Examples: www.lawstudentprobono.org Legal Research on Demand Other Tech Recruiting Examples: www.lawstudentprobono.org Legal Research on Demand

43 Todays Presentation Engaging Students – An Overview Technology Initiatives Using Technology to Recruit Using Technology to Manage Students Employment Options Best Practices for Management of Student Projects

44 …Using technology to manage traditional legal aid projects Central Desktop – Used by Montana Legal Services Association to manage students at remote sites Variation on a Theme…

45 Benefits of Using Central Desktop (or other Project Management Tool) Central Desktop Benefits No need to give access/passwords to CMS -protects integrity of CMS data -information can simply be pasted from Central Desktop to CMS Facilitates remote management -ability to track progress on work as versions of documents are uploaded to site -students provided with a folder for each client Version control-students upload drafts -attorney can review and comment alongside the document Knowledge management -all progress on work is documented -eases transition of unfinished work

46 Todays Presentation Engaging Students – An Overview Technology Initiatives Using Technology to Recruit Using Technology to Manage Students Employment Options Best Practices for Management of Student Projects

47 Polling Break

48 Update intake procedure $___ Developing templates for paralegal use $___ Development & update of Crystal Reports $___ Provide training $___ TOTAL $______

49 How much are these technology services worth? Update intake procedure $___ Developing templates $___ Develop/update Crystal Reports $___ Provide training $___ TOTAL $______ (a) $8,965 (b) $25,574 (c) $41,600 (d) $38,445

50 Internships Part-time or Full-time ? Summer or Semester ? Paid or Unpaid ? Paid or Unpaid ?

51 Unpaid Internships Encourage students to check with their schools public interest organization for funding or … …Equal Justice Works Summer Corps Program http://www.equaljusticeworks.org/summercorpsindex.php …Equal Justice America http://www.equaljusticeamerica.org/ …PSLawNet Community Resources- Summer Funding http://www.pslawnet.org/cms/index.php?pid=50

52 Externships For-credit externships During the school year Summer For law students: Determine whether your project would fulfill public interest program requirements College students: Apply with University Department Leaders to participate in their extern program

53 Volunteer Advertise, Advertise, Advertise! If the work can be done remotely, advertise with all major schools

54 Federal Work Study Federal work study is financial aid and based on need - not all students qualify Have the student check with their financial aid department regarding eligibility Community Service Jobs are given special priority in FWS Schools must use at least 7% of its FWS allocation towards this job type AND per the FWS handbook, an FWS student does not have to provide a direct service. The student must provide services that are designed to improve the quality of life for community residents or to solve particular problems related to those residents needs.

55 Todays Presentation Engaging Students – An Overview Technology Initiatives Using Technology to Recruit Using Technology to Manage Students Employment Options Best Practices for Management of Student Projects

56 A Short Collection of Best Practices From the Field… Make sure the student is a good match - Ideal Method: work with a professor who helps match students to projects (this works well with college seniors) Next Best Option: Finding students with technology experience At the Very Least: Work with those doing recruiting in your organization to make expertise and interest in technology a greater consideration in hiring law students and staff

57 Legal Services Corporation of Delaware & the University of Delaware Top MIS program seniors in their spring semester participate in industry-directed projects. Team is often cross-functional (students may have minors in business or finance) Projects are intended to solve an existing business problem Students are mentored and monitored by faculty experienced in industry-directed projects. Students bring a fresh approach to problem solving, have a willingness to learn, and are not limited by the firms corporate culture.

58 A Short Collection of Best Practices From the Field… Know what you want precisely Know the students objectives Are they looking for… office experience? something convenient they can fit between classes? Objectives may be dependent on time of year Know their schedules (classes/exams) Discuss project objectives with the students up front

59 A Short Collection of Best Practices From the Field… Let them make their mistakes, but find an efficient way to monitor them (e.g., Central Desktop or other PM Tool) Take responsibility for their actions/work Map each student to a person in the office that can inform the project Let the students be involved in the problem solving – they often come up with better solutions!

60 THANK YOU Dont forget to complete our survey Rachel R. Medina rachel@lstnap.org rachel@lstnap.org Training Coordinator LSNTAP Kristina Kirby kkirby@kentlaw.edu Editor-in-Chief A2J Student Editorial Board Chicago-Kent College of Law kkirby@kentlaw.edu Eve Ricaurte ericaurte@iowalaw.org Managing Attorney East Iowa Intake and Pro Se Projects Iowa Legal Aid ericaurte@iowalaw.org


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