Presentation on theme: "North American Numbering Council Billing & Collection Working Group Tuesday, May 17, 2005 Co-Chairs: Rosemary Emmer, Nextel Jim Castagna, Verizon."— Presentation transcript:
North American Numbering Council Billing & Collection Working Group Tuesday, May 17, 2005 Co-Chairs: Rosemary Emmer, Nextel Jim Castagna, Verizon
2005/06 NANP Budget & Contribution Factor Filing Overview: –NANC endorsed the budget and use of a portion of the surplus funds at March meeting. –Welch and Co accepted the B&C WG April 28 th memo suggesting delineating plans for bill inserts and notices regarding the contribution factor. –Updated calculations required a contribution factor of 52 instead of 46 as the revenue is lower than expected. –B&C WG reviewed the Welch and Co filing and believe it sufficiently meets the NANC recommendations.
Welch & Co and B&C WG Pre- NANC Conference Calls –The purpose of these scheduled calls is to review NANC presentations and performance metrics –All calls start at 11 AM ET for one hour. July 11 th Sept 12 th November 21th
Performance Metrics and Performance Evaluation Planning - Metrics Under Consideration Include: - Report Accuracy and Timeliness to FCC, BCWG and NANC - Invoices to carriers are accurate and timely - Adequacy of SP access to B&C agent staff - Adequacy of response to queries from SPs - Does the B&C agent staff exhibit sufficient knowledge - Are the B&C Agent staff courteous