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North American Numbering Council Billing & Collection Working Group (B&C WG) July 16, 2009 Co-Chairs: Rosemary Emmer, Sprint Nextel Tim Decker, Verizon.

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Presentation on theme: "North American Numbering Council Billing & Collection Working Group (B&C WG) July 16, 2009 Co-Chairs: Rosemary Emmer, Sprint Nextel Tim Decker, Verizon."— Presentation transcript:

1 North American Numbering Council Billing & Collection Working Group (B&C WG) July 16, 2009 Co-Chairs: Rosemary Emmer, Sprint Nextel Tim Decker, Verizon

2 July 16, 2009B&C WG2 Mission Statement / Area of Responsibility The Billing and Collection Agent Oversight Working Group (B&C WG) was charted by and reports to the North American Numbering Council (NANC) and is responsible for overseeing the performance of the functional requirements provided by the North American Numbering Plan Billing and Collection Agent (B&C Agent). The B&C WG will investigate/review the performance of the B&C Agent and submit reports at each NANC meeting to fully inform NANC of the B&C Agents performance with respect to the functional requirements. The B&C WG will identify and determine the financial impact, feasibility and/or the appropriateness of initiatives/activities that may need to be included in the budget.

3 July 16, 2009B&C WG3 Current Activities Monthly Billing and Collections Oversight Monthly Evaluation of Deliverables Budget and Contribution Factor Oversight Welch LLP Performance Evaluation (2008)

4 July 16, 2009B&C WG4 Contribution Factor The first scenario uses up the entire anticipated fund surplus at June 30, 2009 of $2,775,177. The US carriers would be required to fund $2,487,497 with a funding factor of This option leaves only $500,000 in the surplus account which is the contingency provision. The second scenario is designed to arrive at a contribution factor of This scenario reduces the surplus by $1,412,802. The total contribution by the US carriers would be $3,849,872. There would be $1,362,375 excess surplus that could be carried forward to subsidize contributions in the future. The third scenario is designed to arrive at a contribution factor of This scenario reduces the surplus by $2,112,778. The total contribution by the US carriers would be $3,149,895. There would be $662,399 excess surplus that could be carried forward to subsidize contributions in the future. Consensus was reached for option number 1 above.

5 July 16, 2009B&C WG Welch LLP Performance Review Developed the evaluation consistent with the monthly deliverable matrix. B&C WG evaluates Welch LLP performance monthly. Rating schematic used for performance was Met/Not Met. Scheduled conference calls to gain industry consensus on rating and evaluation.

6 July 16, 2009B&C WG Welch LLP Performance Review The B&C WG considered, reviewed and analyzed the following data while compiling overall evaluation: Monthly deliverables matrix overall score 2008 team meeting materials (from monthly calls) FCC/NANC reports, monthly reports Customer Service, processes Clean-up of receivables B&C WG observations Co-chair interaction with Welch LLP Contribution Factor and Budget related communication/printed material

7 July 16, 2009B&C WG Welch LLP Performance Review Welch LLP rating for 2008 was MET. This rating is defined below: Met performance requirement (s) Met requirements in order to be considered successful Performance was competent and reliable Decisions and recommendations were within requirements and expectations

8 July 16, 2009B&C WG Welch LLP Performance Review Notable Welch LLP Achievements: Welch LLP processed $96K in bad debt in the last 3 years. Welch LLP identified a bank error and was corrected within 24 hours of occurring. Welch LLP prepared a detailed Operational Review for 2008, in an easy to follow format with out being given a deadline or being prompted to deliver. Remarkably manages Red Light Rule and Delinquent account procedures No PIP (Performance Improvement Plan) was identified.

9 July 16, 2009B&C WG9 History of NANP Fund Size and Contribution Factor

10 July 16, 2009B&C WG10 B&C WG Membership AT&T Bell Canada Cox Comcast CTIA Sprint Nextel Qwest Verizon 800 Response

11 July 16, 2009B&C WG11 Future Meetings Contact the Co-Chairs for complete meeting or conference call details or (Other meetings for the B&C WG may be scheduled as needed beyond what has been identified above) B&C WG meeting notes and documents are posted at nanc-chair.org Tuesday, July 21 11:00am Eastern 1hr Tuesday, August 18 11:00am Eastern 1hr Tuesday, September 29 11:00am Eastern 1hr


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