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Joint Information Systems Committee Investing in a time of disruptive change… Rachel Bruce, Programme Director, JISC Picture credits at the end.

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Presentation on theme: "Joint Information Systems Committee Investing in a time of disruptive change… Rachel Bruce, Programme Director, JISC Picture credits at the end."— Presentation transcript:

1 Joint Information Systems Committee Investing in a time of disruptive change… Rachel Bruce, Programme Director, JISC Picture credits at the end

2 Joint Information Systems Committee Investing in a time of disruptive change… My context Changes How weve respond and options for the way forward

3 Joint Information Systems Committee Mode of distribution

4 Joint Information Systems Committee e-everything e-journals e-books e-learning e-research Born digital R & L = New processes

5 Joint Information Systems Committee The scale of the problem in relation to managing & sharing research data ?

6 Joint Information Systems Committee Open Science, Open Educational Resources

7 Joint Information Systems Committee JISC & the British Library: Google Generation Report

8 Joint Information Systems Committee Generation Y … thinking and processing information fundamentally differently from their predecessors (Prensky 2001, np). …they trusted the results they got on Google above those from Librarians. (Connaway/Radford) Patience v want it now Meta-search v full text Complexity v simplicity Logical linear learning v multi-tasking Largely text-based v multi media Learning from expert v figure it out yourself Lynn Silipigni Connaway, OCLC, Programs and Research

9 Joint Information Systems Committee Q. How do you see the future of libraries? Are they becoming obsolete? A. For scientific research, probably. There is a need for purchasing which should be done nationally by specialists but most of the rest will be web-based. (Peter Murray- Rust, Cambridge University ) Libraries are providing these high growth fields [information provision to scientists] value in the acquisition of resources - for example licensing costly journal collections - but otherwise have been relatively absent from the workflow… The library is generally becoming less visible and the perceived dependency on the library reduced (humanities academics having more dependency than scientists). The report summarises this as although librarians may still be providing significant value to their constituency, the value of the brand is decreasing ( Ithaka)

10 Joint Information Systems Committee In fine weather I like to sit under a tree in local parklands, Student, University of Oxford – JISC, Responding to Learners

11 Joint Information Systems Committee The perfect storm

12 Joint Information Systems Committee

13 Chaos for eveyone …the current system is so brittle, and the alternatives are so speculative, that theres no hope for a simple and orderly transition from State A to State B. Chaos is our lot; the best we can do is identify the various forces at work shaping various possible futures. Clay Shirky

14 Joint Information Systems Committee Changes people buildings systems

15 Joint Information Systems Committee

16 VendorJISC / SCONUL LMS Study 2008 UCISA CIS Survey 2008 Ex Libris43 (23%)33 Talis42 (23%)36 Sirsi Dynix42 (23%)19 Innovative33 (18%)20 Other16 (9%)2 Unknown8 (4%)2 Total Respondents184 (100%)112 What do we do with what weve got ?

17 Joint Information Systems Committee software is designed around institutional processes for managing local print collections – acquisition, accession, circulation, restricted loan, reservation - these were the automated manual systems. electronic materials management and access to global resources requiring different processes which have been appended to these systems over time. Seen – Electronic Resource Management, Open URL Resolvers, Metasearch engines.

18 Joint Information Systems Committee Libraries can do much more to open up their metadata for re-use. Players such as OCLC and TALIS already offer platforms that enable library data to be re-used. OCLCs Worldcat…enables the find this book in a library link from Google Scholar…begs the question of 180 or so separate OPACs alongside …M25, COPAC and SUNCAT. The costs of this duplication must be considerable and the limitations of this approach increasingly frustrating to users of the Google Generation.

19 Joint Information Systems Committee See the wood for the trees… Connectedness, platform, network effect (JISC/SCONUL LMS Study, 2008)

20 Joint Information Systems Committee investigate Library 2.0 in UK HE i.e. current library uses of Web 2.0 applications and services to identify the most significant related challenges (Pain Points) facing library systems development & document using the methodology of the international e-Framework. to propose a high level library domain model positioning these challenges in a library business process context which might assist library service partners to develop a shared articulation of service objectives and functions. TILE

21 Joint Information Systems Committee Not in initial specification My Context My Interests Keywords My Activity LMS/VLE/etc Click streams TILE Pain Point Deriving Context My Parameters Incl. Location & Override My Studies Modules from VLE or VRE My Publications Academic Standing My Networks e.g. FaceBook Subject Networks User controlled HE controlled Automated My Responses Bookmarks Reviews & Ratings My I.D. From VLE or Registry?

22 Joint Information Systems Committee Usage data and click streams Supermarkets gain valuable insights into user behaviour by data mining purchases and uncovering usage trends. Further insights are gained by analysing purchasing histories, facilitated by the use of store loyalty cards. Libraries could gain valuable insights into user behaviour by data mining borrowing and uncovering usage trends. Further insights are gained by analysing borrowing histories, facilitated by the use of library cards. Dave Pattern, University of Huddersfield – TILE Workshop – December 2008

23 Joint Information Systems Committee library Consumer environments Management environment Licensed Bought Faculty& students Digitized Aggregations Resource sharing … Institutional Workflow Portals, CMS, IR, … Personal Workflow RSS, toolbars,.. Network level workflow Google, … Integrated local user environment? Library web presence Resource sharing, … Dempsey – October 2007

24 Joint Information Systems Committee Client Channel Corporation Above Business Requirements – Realms?

25 Joint Information Systems Committee Realm > Requirement > Process Decomposition Examples Corporate –Build Assets select, acquire –Manage Assets ingest, curate, monitor –Exploit Assets describe, enhance, expose –etc Channel –Access register, find, locate, deliver –Add Value recognise, advise, contextualise, store Client –Consume register, find, access, reference, store –Contribute comment, enhance, share Realm Corporate > Requirement > Manage Assets >> Process >> Ingest >>> Function >>> Barcode books Example

26 Joint Information Systems Committee [The challenge is] how can local institutional needs and for global discovery develop sympathetically and efficiently together The difficulties [arise from] our changed requirements and the fact that we don't appear to be able to afford new systems to meet them; therefore traditional vendors don't develop those systems, and open source systems so far seem to replicate the old systems.

27 Joint Information Systems Committee HEFCE funded SCONUL Shared Services feasibility What, if any, opportunities exist to develop a shared service response (possibly Open Source) within the current LMS landscape Whether there is a viable business case and delivery model to support any such opportunities

28 Joint Information Systems Committee 4 Library vendors 80% of the market Vendors are responding but current systems not well placed for future scenarios. Shared Services provide benefits not generated by market forces. Early draft, unpublished.

29 Joint Information Systems Committee 83 institutional responses Minimal differences based on Institution focus (Research, Teaching, Specialist), Service type (e.g. Converged or not) or Library Management System. Over 60% of the respondents are involved in or planning some form of shared services activity. Whilst 89% stated they were open to any arrangement that delivers benefits, a significant number supported a governance mechanism operated by a sector agency in the style of JANET (UK). There was little appetite for an outside operator (17%) or even a single HEI (35%) leading and recruiting partners.

30 Joint Information Systems Committee 92% interest in a shared service undertaking e-Journals licensing; 92% interest in a shared service undertaking e-Books licensing; 84% interest in a shared system for Electronic Resource Management; 77% interest in a shared service undertaking Electronic Resource Management. High level of readiness to consider Open Source software (30% with a further 45% neutral)

31 Joint Information Systems Committee Principal interest is clearly focused around electronic resource licensing and management and general cataloguing (all scoring 84% or greater interest) Services that would facilitate more efficient and value added resource discovery fell in to the next group with over 50% interest –OPAC, search / locate, ILL –Open Data services –Support functions such as forums and help desk

32 Joint Information Systems Committee Infrastructure Storage, Services, Security Administration Registry, Finance Learning & Teaching Research Library Domain

33 Joint Information Systems Committee Shared Services options Option 1 - Do nothing Option 2 - Advisory Service Option 3 - Discovery to Delivery (D2D) Service Option 4 - LMS Software as a Service (SaaS)` Option 5 - e-Content Licensing Scheme with an Electronic Resource Management (ERM) platform Option 6 - e-Content Licensing Scheme with ERM & D2D platform Option 7 - e-Content Licensing Scheme integrated with a total Library Management & Services Platform Early draft, unpublished.

34 Joint Information Systems Committee E-Journals Licensing E-Books Licensing Electronic Resource Management Search Locate Deliver E-content Search Locate Full Catalogue Electronic Resource Cataloguing Inter-Library Loans Recommender Services Print Journals Acquisition Circulation Monographs Acquisition Local Digital Content Management Phase 1 Phase 3 Phase 2 Service Acquire Manage Local Collection Cataloguing Partner Help Desk Patron Help Desk Support Reading Lists Direction of Travel

35 Joint Information Systems Committee

36 October 6, 2009 SkyRiver Connects Libraries With New Bibliographic Utility New service offers clear, cost-effective choice over current marketplace offerings Emeryville, CASkyRiver today publicly announces the launch of its new bibliographic utility service. Already in use in both public and academic libraries, SkyRiver provides a clear, low-cost alternative for cooperative cataloging.

37 Joint Information Systems Committee Linked data Resource orientated ma Making our assets available to the world

38 Joint Information Systems Committee Sustainable scholarship Excellence in learning

39 Joint Information Systems Committee Keep your eye on the future

40 Joint Information Systems Committee Expect the Unexpected

41 Joint Information Systems Committee We must digitise and democratise. … the point is not to turn our backs on the world but to make the most of this extraordinarily rich university setting in order to share wealth. Robert Darnton, Harvard University Libraries are about the future of society and free and democratic access to knowledge; the challenge is how to do this in this new global environment… Sarah Thomas, University of Oxford

42 Joint Information Systems Committee References 1 JISC SCONUL, Library Management Systems, Horizon Scan, JISC, Sharing and re-use of catalogue records SCONUL Shared Services Feasibility Study Prensky, Marc. 2001. Digital Natives, Digital Immigrants. On the Horizon 9(5). URL: Connaway, L. Radford, M. 2007. Service Sea Change: Clicking with screenagers through virtual reference r/research/Ithakas%202006%20Studies%20of%20Key%20Stakeholders%20in%20the%20 Digital%20Transformation%20in%20Higher%20Education.pdf use-value-and-impact, RIN, CIBER University College London Google Generation, JISC / BL, CIBER University College London

43 Joint Information Systems Committee, Research Trends, Students use of research content in teaching and learning, University of Central Lancashire, Centre for Research Informed Teaching,, JISC Responding to Learners, Towards Implementation of Library 2.0 and the e-Framework (TILE), Making our shared activity information count (MOSAIC), Volume 15, Issue 1, 2009, Academic Digital Libraries of the Future: An Environment Scan, Professor Derek Law References 2

44 Joint Information Systems Committee Research data reports Keeping Research Data Safe: Dealing with Data: Roles, Rights, Responsibilities and Relationships: eport-final.pdf OSI e-infrastructure: UKRDS final report: Spectra Final report: Skills, Role & Career Structure of Data Scientists & Curators: IPR and Licensing Issues in Derived Data :

45 Joint Information Systems Committee Image credits Keep an eye on the future: Concept for augmented reality mobile phone: - Veritas Lux Google Generation: - Éole Web: - foxypar4 Tightrope: -Smiles Are Free is Taking Midterms Missing Flickr's photostream Perfect Storm: - girlguyed Rabbit in headlights: - greendragonflygirl e-everthing: - yellowfilter Changes/old book: - vmax1978 Penguins: Professor Derek Law. Other photos: Rachel Bruce

46 Joint Information Systems Committee Acknowledgements Thanks to David Kay of Sero Consulting for the use of some of his slides from the studies he has led for JISC and SCONUL.

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