1. World Digital Library www.wdl.org OSI | WEB SERVICES User Response and Development Priorities User comments Website usage statistics Production workflow Michelle Rago Technical Director World Digital Library mrag@loc.gov

2. World Digital Library www.wdl.org OSI | WEB SERVICES Your site is totally amazing, to me this is what the Internet should be all about.

3. World Digital Library www.wdl.org OSI | WEB SERVICES I cannot thank you enough for having created the Digital Library. This is truly the sort of thing the Internet is most useful for…

4. World Digital Library www.wdl.org OSI | WEB SERVICES Thank you! This is wonderful, beautiful and extraordinary. You have given me and my children a marvelous gift.

5. World Digital Library www.wdl.org OSI | WEB SERVICES I thank you for the chance to learn about worldwide culture and history very easily and for free!

6. World Digital Library www.wdl.org OSI | WEB SERVICES I just keep discovering more and more treasures of the world every time I come back to your site.

7. World Digital Library www.wdl.org OSI | WEB SERVICES I felt as if I were in the world's most interesting library as I wandered from continent to continent, exploring treasures…

8. World Digital Library www.wdl.org OSI | WEB SERVICES The World Digital Library is easily the most exciting e-learning tool on the web…

9. World Digital Library www.wdl.org OSI | WEB SERVICES It has the power to transcend geographical boundaries and reach global audiences promoting cross-cultural awareness and understanding.

10. World Digital Library www.wdl.org OSI | WEB SERVICES It is a golden opportunity for everyone…

11. World Digital Library www.wdl.org OSI | WEB SERVICES Not all good news

12. World Digital Library www.wdl.org OSI | WEB SERVICES When will this site be available in Japanese?

13. World Digital Library www.wdl.org OSI | WEB SERVICES When will this site be available in German?

14. World Digital Library www.wdl.org OSI | WEB SERVICES When will this site be available in Italian?

15. World Digital Library www.wdl.org OSI | WEB SERVICES I would like more content about Cuba.

16. World Digital Library www.wdl.org OSI | WEB SERVICES I would like more content about music.

17. World Digital Library www.wdl.org OSI | WEB SERVICES I would like more content about medicine.

18. World Digital Library www.wdl.org OSI | WEB SERVICES I was born and raised in Пензeнская. I never heard of Пензинская which is the spelling you have

19. World Digital Library www.wdl.org OSI | WEB SERVICES Thanks, praise Requests for more information about… Corrections to translation or original metadata Digital library questions (metadata schema) Offers to volunteer, job inquiries Technical questions (website design, software) Requests for permission to use content User feedback

20. World Digital Library www.wdl.org OSI | WEB SERVICES

21. World Digital Library www.wdl.org OSI | WEB SERVICES Statistics

22. World Digital Library www.wdl.org OSI | WEB SERVICES Visitors 10,277,377 Pages viewed 72,184,112 Engaged users

23. World Digital Library www.wdl.org OSI | WEB SERVICES Languages of pages viewed Spanish: 52.4% English: 22.4% Portuguese: 10.3% Russian: 4.8% Chinese: 4.4% French: 4.1% Arabic: 1.4%

24. World Digital Library www.wdl.org OSI | WEB SERVICES 9. Russian9. Japanese 10. Korean10. German 8. French8. Russian Spanish7. Arabic7. Portuguese Russian6. German6. Bengali Portuguese5. Portuguese5. Arabic French4. Japanese4. Hindi English3. Spanish3. English Chinese2. Chinese2. Spanish Arabic1. English1. Chinese WDL LanguagesTop Internet Languages Top Spoken Languages (Native) 9. Russian9. Japanese 10. Korean10. German 8. French8. Russian Spanish7. Arabic7. Portuguese Russian6. German6. Bengali Portuguese5. Portuguese5. Arabic French4. Japanese4. Hindi English3. Spanish3. English Chinese2. Chinese2. Spanish Arabic1. English1. Chinese WDL LanguagesTop Internet Languages Top Spoken Languages (Native) / French

25. World Digital Library www.wdl.org OSI | WEB SERVICES Top countries by visitor

26. World Digital Library www.wdl.org OSI | WEB SERVICES Top external search engines referring traffic

27. World Digital Library www.wdl.org OSI | WEB SERVICES Top searches on the WDL site

28. World Digital Library www.wdl.org OSI | WEB SERVICES Most popular items Map of Spain and Portugal… http://www.wdl.org/en/item/1169 National Library of Brazil Sweden Ancient and Modern http://www.wdl.org/en/item/3036 National Library of Sweden Teresa Cristina Maria, Empress and Consort of Pedro II… http://www.wdl.org/en/item/209 National Library of Brazil Aesop's Fables http://www.wdl.org/en/item/28 Library of Congress Map of St. Augustine… http://www.wdl.org/en/item/202 Library of Congress http://www.wdl.org/en/item/1169 http://www.wdl.org/en/item/3036 http://www.wdl.org/en/item/209 http://www.wdl.org/en/item/28 http://www.wdl.org/en/item/202 Description of Egypt: Antiquities… http://www.wdl.org/en/item/80 Bibliotheca Alexandrina Codex Gigas http://www.wdl.org/en/item/3042 National Library of Sweden First Nerchinsk Regiment of Zabaikal Cossack Troops http://www.wdl.org/en/item/18 Russian State Library Maps of Ezo, Sakhalin, and Kuril Islands http://www.wdl.org/en/item/3 Library of Congress Antietam, Maryland. Allan Pinkerton, President Lincoln… http://www.wdl.org/en/item/1 Library of Congress http://www.wdl.org/en/item/80 http://www.wdl.org/en/item/3042 http://www.wdl.org/en/item/18 http://www.wdl.org/en/item/3 http://www.wdl.org/en/item/1

29. World Digital Library www.wdl.org OSI | WEB SERVICES Get more content on the site

30. World Digital Library www.wdl.org OSI | WEB SERVICES Without compromising the quality (and, in some cases, improving the quality)

31. World Digital Library www.wdl.org OSI | WEB SERVICES Production Workflow Content Selection Content Transfer Content Processing Cataloging (consistent metadata, descriptions) Translation

32. World Digital Library www.wdl.org OSI | WEB SERVICES TranslationCatalogingProcessingTransferSelection Guidelines Memory of the World Arabic manuscripts Mesoamerican codices Chinese content Production Workflow

33. World Digital Library www.wdl.org OSI | WEB SERVICES TranslationCatalogingProcessingTransferSelection DVDs, hard drives, FTP Enable more online transfers Transfer tools (online form to track transfers, inventory) Production Workflow

34. World Digital Library www.wdl.org OSI | WEB SERVICES TranslationCatalogingProcessingTransferSelection Perform quality review of transferred content Prepare objects for the site Improve automated tools (validation) Provide tools for partners More detailed guidelines (digitization, filenaming, object structure) Production Workflow

35. World Digital Library www.wdl.org OSI | WEB SERVICES TranslationCatalogingProcessingTransferSelection Cataloging application Consistent metadata Its what makes the site work Enables better browsing, searching Establishes relationships between items Descriptions Provide context Spark curiosity Written by scholars, curators, experts Production Workflow

36. World Digital Library www.wdl.org OSI | WEB SERVICES TranslationCatalogingProcessingTransferSelection Cataloging application next generation Partner access, partner review Improve integration with controlled vocabularies, authority files Metadata guidelines (mapping from MARC, MODS, Dublin Core) More people in the process (dedicated manager, partners, reviewers, community of catalogers) Production Workflow

37. World Digital Library www.wdl.org OSI | WEB SERVICES TranslationCatalogingProcessingTransferSelection Site navigation Information about the project Metadata, including description Curator video transcripts Translation memory Production Workflow

38. World Digital Library www.wdl.org OSI | WEB SERVICES TranslationCatalogingProcessingTransferSelection Centralized management of all translated content Partner review Improve integration with controlled vocabularies, authority files Policies (translation, corrections) More people in the process (dedicated manager, partners, translators, reviewers) Production Workflow

39. World Digital Library www.wdl.org OSI | WEB SERVICES Stunning Website! This truly encapsulates what the Internet ought to be about - the consolidation, sharing and availability of our collective histories free for all; the marvels and achievements of our ancient species in all its spectacular and wondrous variety. A most noble endeavor.