1. Donna H. Mooney, RN, MBA Manager, Discipline Proceedings Discipline: Does Generation Matter

2. Introduction Societal and Environmental Factors A. Patterns of behavior B. Responses predictable Licensees Responses A. During investigations B. To authority a) Employer b) Board

3. What Are The Generations? TRADITIONALISTS BABY BOOMERS GENERATION X MILLENNIUM

4. TRADITIONALIST 1922 - 1943 BABY BOOMERS1943 –1960 GENERATION X1960 –1980 MILLENNIUM1980 - 2000

5. Generational Influences TRADITIONALIST The Great Depression The New Deal World War II The GI Bill Birth of Social Security

6. Generational Influences (Continued) Traits of this group Patriotic Loyal Fiscally conservative Faith in institutions Paternalistic Strong family structure – mother at home

7. Generational Influences (Continued) BABY BOOMERS Booming Birthrate Economic Prosperity Expansion to suburbs Vietnam, Watergate Civil Rights Movement The Kennedy Years Woodstock Haight – Ashbury

8. Generational Influences (Continued) Traits of this group “Me” generation Flower children Lack of discipline Idealistic Conspicuous consumption Questions authority Women’s lib

9. Generational Influences (Continued) Generation X Sesame Street, MTV, “TV” Divorce End of Cold War Acceptance of drug use Advent of computers Birth of 401 K’s Acceptance of women in workplace AIDS, crack cocaine pervasive “Rap” and Violence on TV

10. Generational Influences (Continued Traits of this group Techno savvy Culturally diverse Independent Entrepreneurial Unstructured living – wants their space Sexually open Defies authority

11. Generational Influences (Continued) Millennium Fall of Berlin wall Expansion of technology Roller coaster economy Latch key kids Columbine (guns in school) Death keel to social security Multi-million dollar salaries Natural disasters Continued acceptance of drugs & violence Hip Hop Women as leaders 911

12. Generational Influences (continued) Traits of group Independent thinkers Independent spenders Cyber literate Lack of social graces / skills Health conscious Globally concerned but locally apathetic

13. What Does This Mean? We have a group of baby boomers trying to teach traditional values and principles to a group of generation X’ers to function in the millennium era. No wonder we’re so confused.

14. Mixing the Generations Can create problems for Boards in responding to individual licensees, because different approaches are needed for different generations: n Abandonment n Substance Abuse n Falsification of records

15. Mixing the generations Can create problems for employers in responding to the individual needs of their staff. Different approaches are needed for different generations: Examples: requests for time off compensation retention/recognition assignments/settings

16. Mixing the Generations During the discipline process: A. Notification of the investigation B. At the interview C. Giving notice for formal proceedings D. Dress during the proceedings E. Determining the appropriate sanction F. Monitoring the licensee post discipline

17. Impediments to working with different generations: Administrative Procedures Acts (APA Court Decisions Limited options for sanctioning Tradition The generation of the decision makers

18. Closing 1.We must find ways to bridge the generations so that we can find ways to discipline that meets the needs of each generation 2.Recognize that one size does not fit all 3.Be willing to take a chance and be more creative in sanctioning and dealing with work situations. 4.Be more open minded to trying new approaches.

19. Donna H. Mooney, RN MBA Manager, Discipline Proceedings NC Board of Nursing PO BOX 2129 Raleigh, NC 27606 919-782-3211 ext 285