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NONVERBAL COMMUNICATION AND CONFLICT Its not what you say that counts!
COMMUNICATION WITHOUT WORDS (NVC) NVC can be universal NVC can be spontaneous NVC can occur simultaneously NVC can be iconic
PIE in the SKY
Sending and receiving messages of P ower, I nvolvement, and E motion: S kills and K nowledge for our Y outh
DISPLAYS OF EMOTION
DISPLAYS OF INVOLVEMENT
ZONES OF INTERPERSONAL DISTANCE Intimate distance– 0 to 18 Personal distance-- 18 to 4 Social distance-- 4 to 12 Public distance-- 12 to 25
HIGH AND LOW CONTACT CULTURES
Gender Differences Girls tend to use more eye contact, touch, and proximity
DISPLAYS OF POWER
THREATENING NVC Staring and glaring Invading personal space Touching Pointing Raising voice Smirking Laughing Turning away Puffing up Mocking Patronizing Interrupting Shaking head Rolling eyes
NON-THREATENING NVC – Keeping distance – Smiling – Bowed head – Gaze avoidance – Constricted body positions – Soft tone of voice
What does her smile say?
NVC AND TEASING
NVC AND BULLYING
RECONCILIATION Non-threatening and supportive behavior creates an emotional climate conducive to reconciliation
NVC IMPAIRMENTS Poor NVC skills may reflect a general learning disability called Dyssemia. Research indicates that education and training makes a difference
KNOWLEDGE AND SKILLS: DYSSEMIA ON OPRAH
ASSESSMENT WITH DANVA
RESEARCH FINDINGS Expressing and reading emotions related Women more skilled than men Most skills improve with age Personality affects skill Skills affect relationship success Family environment affects skill
Non-verbal communication. Non-verbal messages People tend to believe in non-verbal messages more than they do with verbal messages.
Chapter 4: Nonverbal Communication. Definition Nonverbal communication is all types of communication that do not involve the exchange of words Facial.
Nonverbal Communication. Communication in general is process of sending and receiving messages that enables humans to share knowledge, attitudes, and.
Similarities Both are symbolic Both are rule-guided Can be intentional or unintentional Are cultural-bound Differences NV communication.
any connection between humans To transfer an idea, message or feeling To let others know who we are, what we are experiencing, and the significance.
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Nonverbal Communication The transfer of information between persons without the use of speech.
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NONVERBAL COMMUNICATION Accounts for 80% of all Communication Nonverbal is body language Nonverbal messages often overpower verbal messages Body language.
Nonverbal Communication Communication without words; a process by which an individual stimulates meaning in the mind of another person through intentional.
INTERPERSONAL COMMUNICATION The transfer of information from one person to another, both verbally and non- verbally. 75% of our waking hours are spent.
Female-Male Nonverbal Communication Chapter Eleven.
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What does your body say?. all messages that are not expressed as words.
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Chapter 5 We listen to Verbal messages messages, but see Non-Verbal messages The best way to understand people it to notice what they do. How do they.
Chapter 3 Nonverbal Communication. What is nonverbal communication? “Everything that communicates a message but does not use words” Facial expressions,
Nonverbal Communication Communication without use of linguistic means. Linguistic means: spoken and written language Nonverbal includes aural and visual.
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COMMUNICATING IN THE WORKPLACE. Communicating in the Workplace Negotiating; bargaining; persuading Greeting people; representing others to the public;
N ON - VERBAL COMMUNICATION SUB - DISCIPLINES SELF LEARNING MODULE 1 1 CHAPTER 6 Teamglobal © Kautilya Learning Academy of Professionals.
Nonverbal Communication Actions, as opposed to words, that send messages Body language, behavior Some messages are subtle, such as posture Can be so strong.
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NON-VERBAL COMMUNICATION. Nonverbal communication Basically it is sending and receiving messages in a variety of ways without the use of verbal codes.
Nonverbal Communication Better at communicating feelings and attitudes More convincing than verbal messages. We can communicate without saying anything!
VITAL SKILLS FOR DEVELOPING RELATIONSHIPS REQUIRES MUTUAL EFFORT Communication Skills.
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Effective Communication. Definition of communication The sharing of a thought, an idea or a feeling. ◦involves a purposeful generation and transmission.
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