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NONVERBAL COMMUNICATION AND CONFLICT Its not what you say that counts!
COMMUNICATION WITHOUT WORDS (NVC) NVC can be universal NVC can be spontaneous NVC can occur simultaneously NVC can be iconic
PIE in the SKY
Sending and receiving messages of P ower, I nvolvement, and E motion: S kills and K nowledge for our Y outh
DISPLAYS OF EMOTION
DISPLAYS OF INVOLVEMENT
ZONES OF INTERPERSONAL DISTANCE Intimate distance– 0 to 18 Personal distance-- 18 to 4 Social distance-- 4 to 12 Public distance-- 12 to 25
HIGH AND LOW CONTACT CULTURES
Gender Differences Girls tend to use more eye contact, touch, and proximity
DISPLAYS OF POWER
THREATENING NVC Staring and glaring Invading personal space Touching Pointing Raising voice Smirking Laughing Turning away Puffing up Mocking Patronizing Interrupting Shaking head Rolling eyes
NON-THREATENING NVC – Keeping distance – Smiling – Bowed head – Gaze avoidance – Constricted body positions – Soft tone of voice
What does her smile say?
NVC AND TEASING
NVC AND BULLYING
RECONCILIATION Non-threatening and supportive behavior creates an emotional climate conducive to reconciliation
NVC IMPAIRMENTS Poor NVC skills may reflect a general learning disability called Dyssemia. Research indicates that education and training makes a difference
KNOWLEDGE AND SKILLS: DYSSEMIA ON OPRAH
ASSESSMENT WITH DANVA
RESEARCH FINDINGS Expressing and reading emotions related Women more skilled than men Most skills improve with age Personality affects skill Skills affect relationship success Family environment affects skill
Female-Male Nonverbal Communication Chapter Eleven.
Adler/Rodman Copyright © 2006 by Oxford University Press, Inc.
Communication. Model of Interpersonal Communication Sender’s Intentions Sender’s Actions Effect on Listener.
Copyright © 2006 Pearson Education, Inc., publishing as Benjamin Cummings PowerPoint® Lecture Slide Presentation prepared by Michael Hall 5 Healthy Relationships:
Nonverbal Communication Actions, as opposed to words, that send messages Body language, behavior Some messages are subtle, such as posture Can be so strong.
VITAL SKILLS FOR DEVELOPING RELATIONSHIPS REQUIRES MUTUAL EFFORT Communication Skills.
Nonverbal Communication. A. General Information 1.Definition – All the behaviors and elements of people, other than words, that convey meaning 2. At least.
Copyright © 2015 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of McGraw-Hill Education.
Chapter 3 Nonverbal Communication. What is nonverbal communication? “Everything that communicates a message but does not use words” Facial expressions,
Gender Differences Interpersonal Communication:. The Exchange of Words, Symbols, & Behaviors.
1.02 Understand effective communication. Journal Prompt #1 How do you communicate? Do you like to talk? Are you a good listener? What makes you a good.
Communication Communication is a symbolic, transactional process, or the process of creating and sharing meaning. Transactional means that when people.
Body Language. In 1971, US Educational Psychologist Albert Mehrabian published his famous 7%-38%-55% Rule on non- verbal communication. He found that.
Warm Up 1) What do you think body language is? 2) Give an example of body language 3) What is this emotion? How do you know? 4)
Interpersonal Communication Mentee Guide Week 4 The Vira I. Heinz Program for Women in Global Leadership.
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