2 SimplexGrinnell at a Glance North American leader in fire & life safety –Market leader in fire alarm –Largest fire sprinkler contractor 150-year heritage in fire protection –Combined strength of Simplex & Grinnell A Tyco International company 11,800 employees, 150 offices Over 1 million customers
3 A Complete Life-Safety Portfolio Sprinkler Electronic Suppression Fire alarms, mass notification, hospital nurse call, integrated systems Sprinklers, engineered solutions, special hazards, water spray, foam, gas systems Specialty systems, fire extinguishers End Markets Institutional Schools/Universities Hospitals Defense Government buildings Airports Commercial Hotels Retailer Office buildings Shopping centers Financial institutions Industrial Oil & gas Manufacturing Marine Mining
4 Knowledge & Experience The knowledge and experience of our people differentiate SimplexGrinnell as a leader in fire alarm systems. Commitment to employee training & certification –In-house factory-trained technicians –Over 1,600 NICET-certified employees Deep understanding of local & national codes Strong relationships with local fire officials Specialized vertical market knowledge Large-scale project experience Design expertise –3D design capabilities Fire alarm centers of excellence to support local offices
5 Single-Source Life-Safety Solutions We can meet the breadth of your life-safety needs with a comprehensive portfolio of products and services. Turnkey fire and life-safety packages Fire alarmNeeds analysis Fire sprinkler & suppressionSystem design Emergency communications Installation Integrated security Project management Sound & communicationsCommissioning Nurse call Service & support Wide array of life-safety services –Testing & inspection –Preventive maintenance –24/7 emergency repair –Central monitoring We can finance your entire life-safety solution Simplicity, efficiency & value of working with one point of contact
6 Notable Local Fire Alarm Projects and/or Mass Notification Projects To be populated by the district
Introducing: The 4100ES 7
– Launched 4100 on April 11 th –512 Pt Fire Control Panel 1990 – Launched TrueAlarm ® –127 Addressable detectors on (1)SLC 1992 – Updated 4100 to –New CPU and Display –1,000 Pt Capacity –Priority 2 Alarm Display 1992 – Launched 4120 Network –Style 7 Token passing –Network nodes are 4100s with network cards –Miniplex Transponders 2001 – Launched 4100U –2,000 Pt Fire Control Panel –Upgrade Kit for 4100 and – Launched 4100U Voice –Digital Simultaneous Audio (8 channels) –Redundant command centers –Agency Listed non-alarm audio 2003 – Launched Fiber Modem –Multiplex Data and Voice over single fiber network loop 2006 – Launched InfoAlarm (large screen display) 2007 – Launched Multi-candela addressable appliances –Programmable candela settings at panel –Built-in diagnostics (voltage & current draw at each appliance) 2011 – Launch 4100ES –Remote diagnostics –Building information network 4100 to 4100ES Evolution Est. 150,000 + installed ES 2011 – 2xxx
ES Mass Storage Device The 2010 Edition of NFPA 72 Requires on site storage of site specific software, site drawings etc.
ES Mass Storage Device
2 Gigabytes of System Configuration backup files 2 Gigabytes of System Configuration backup files NOT hot swappable Data Storage for: Previous CFIG Master Executives Audio files, etc Test Reports Use compact flash to recover/restore software if system is damaged. NOT hot swappable Data Storage for: Previous CFIG Master Executives Audio files, etc Test Reports Use compact flash to recover/restore software if system is damaged. 4100ES CPU Card
West Gate Command Bldg A Bldg B Bldg D Bldg C Remote Building East Gate Command 4100U Programming Unit Remote Downloads Program Received Program Received Program Received Program Received Program Received Program Received Program Received Customers LAN Customers LAN
DEVICES IN SHADED AREA NOT YET INSTALLED 4100U programmed with 21 devices in System Configuration Software RESULT: 4100ES System annunciates 14 Device Missing/Failed troubles ES – Install Mode
DEVICES IN SHADED AREA NOT YET INSTALLED 4100U programmed with 21 devices in System Configuration Software RESULT: 4100ES System annunciates 1 INSTALL MODE ACTIVE trouble MARK ALL UNINSTALLED DEVICES AS INSTALL MODE ES – Install Mode
Remote Gateway A PC application that connects to the 4100ES panel computer port (service port, RS232 port, Ethernet port) Enables two-way remote communication between the user and the panel via or instant messaging Live chat with your fire panel 16 Wish that a service person could see what the panels doing while out in the building? Did I fix it ???? Let me go see!
Remote Gateway Aircard WWW Service Laptop with Dongle Cat5 Cable or Serial Cable Room 406Room 407Room 408 SMOKE ALARM ROOM 407 SMOKE ALARM ROOM ES – Remote Gateway SMOKE ALARM ROOM 407 or SMS (text message) client or SMS (text message) client
TrueInsight Setting new standards for fire safety system service 18
19 What is TrueInsight ? TrueInsight is a breakthrough, Internet- based diagnostic capability that provides real- time visibility into the operation of the 4100U fire alarm system.
End User Benefits 20 Faster Response Time Better First Time Fix Rate Reduced Unplanned Business Disruption Reduced Fire Watch Costs Reduced False Alarm Costs Faster Overall Recovery Time
Solution Features 21 SimplexGrinnell support technicians can diagnose remotely and isolate the problem before dispatching SimplexGrinnell support technicians can diagnose remotely and isolate the problem before dispatching Remote Problem Diagnosis Remote Problem Diagnosis SimplexGrinnell is notified automatically when a Trouble condition occurs in your fire alarm panel SimplexGrinnell is notified automatically when a Trouble condition occurs in your fire alarm panel Automated Real-time Alerting of Trouble Conditions Automated Real-time Alerting of Trouble Conditions Since the problem has been diagnosed first, SimplexGrinnell can dispatch the right part with the right skill set Since the problem has been diagnosed first, SimplexGrinnell can dispatch the right part with the right skill set Intelligent Dispatch
22 TrueInsight Solution Overview SimplexGrinnell Customer RS Agent Fire Alarm Panel Remote Technical Support Enterprise Server Internet
23 1. TrueInsight Service Center automatically notified by fire panel. Customer will be contacted 2. TrueInsight Tech diagnoses fault 3.Remote Service Tech enters Recommendations into Electronic Service Request 4.Service Resource Center schedules best available technician for the job and dispatches call 5.District Tech can collaborate with remote services technician Typical Incident Activity Summary 5
Timing of network drops TrueInsight business process will take place from 8-5 EDT –After hours emergency service process remains the same Need to have service contract addendum signed –This is not a central station monitoring service –There is no charge for TrueInsight –If service agreement coverage are downgraded, we could disconnect service Additional Discussion Points/Next Steps (Optional) 24