1. 15.8

2. Source of leakage of revenue Mails Mailing facilities SB/SC PLI/RPLI Other Agency Services Miscellaneous services 5.8

4. Case Study (Don Bosco) It was found in delivery point not to have been renewed Reported to SSRM Mumbai-Bykulla for investigation enclosing a copy of RNP After repeated reminders SSRM was able to recover the amount of deficiency 1.4..45.8

5. Case Study Can you imagine the amount ? 1.4..55.8

6. Why revenue protection is needed? To increase revenue To reduce deficit To become self-sufficient 1.4..65.8

7. Why leakage of revenue is prevailing? Ignorance of procedure by the customers Ignorance of rules by officials Pilferage of postage stamps Fraudulent procedure 1.4..75.8

8. How revenue protection can be done? By taxing By taking up the case with office of posting Personal letters Bulk posting 1.4.85.8

9. TAXING OF UNPAID ARTICLES (MIN. RE.1/-) Double the deficiency For official unpaid – single deficiency If returned, sender should pay 1.4..95.8

10. Penalty for breach of conditions – Min. Re 1 Post card ILC Letter Treated as letter- single deficiency Treated as letter- double deficiency Returned to sender/RLO 1.4.105.8

11. Penalty for breach of conditions – Min. Re 1 Book packet Registered newspaper Over Size and over weight;Returned to sender. Others; treated as letter or parcel whichever is less, difference charged Treated as book packet or periodical as per condition- difference charged 1.4.115.8

12. Penalty for breach of conditions – Min. Re 1 Blind literature Treated as book packet, letter or parcel and difference charged 1.4.125.8

13. Leakage of revenue Mails – Book Post – Parcels – RNP – Periodicals – Printed Books – Other general mails 1.4..135.8

14. Book Posts Printed matter Picture, Plans, Maps, Drawings Business, Commercial, Legal documents Manuscript for Press/Students exercise Cyclostyled print (mechanical means) Printed cards with same thickness and flexibility of embossed card {Clause 117(2)} 1.4..145.8

15. Periodicals Registered with Registrar of News paper for India, New Delhi (RNI) Superscription as “Periodical registered with RNI-New Delhi under No…….” Price to be printed Free circulation- no concession, it should be accepted under Book Post rate 1.4..155.8

16. PERIODICALS-concession rate Value of periodical For first 100 gms For additional 100 gms or part thereof Up to Rs.20Rs.2Rs.3 Above Rs.20 and up to Rs.50 Rs.4Rs.5 Above Rs.50Rs.8Rs.9 1.4.165.8

17. Registered Newspaper Registered with RNI-New Delhi & Divisional Supdt. Published not more than 31 days Registered No.to be printed in 10 size font – KA/SK/CKM/656/2006-08 – CKM/680/2008-10 (w.e.f 5.5.2008) Printer, publisher, Editor and cost 1.4..175.8

18. Registered Newspaper If free circulation- No concession Bundle- Agents only Licensed to post without prepayment (WPP) – By Pr.CPMG/CPMG/PMG – For posting more than 500 1.4..185.8

19. Registered Newspaper- Tariff Single copy – Up to 50 grams0.25 – Above 50 up to 100 grams0.50 – Each additional 100 grams0.20 Bundle (More than one copy) – Up to 100 grams0.50 – Each additional 100 grams0.20 1.4..195.8

20. Printed Books Should not be a publication published at regular intervals Superscription- “Printed Book” Should not contain any advertisement 1.4..205.8

21. Printed Books Publisher and printer to be printed Contains wholly or substantially of reading matter, painting, photographs, diagrams or similar matter Tariff: –F–For every 100 grams or partRe.1.00 1.4..215.8

22. Modus operandi - general mails – Insufficient payment of postage – Use of used up & fake stamps – Non collection of Late fee – Private manufactured ILC and Post Cards not confirming prescribed size and thickness 1.4..225.8

23. Modus operandi - general mails… – Acknowledgements sent by couriers – Despatching articles without defacing postage stamp – Missending of letters 1.4..235.8

24. Modus operandi-Periodicals – Posting with bogus RNI number or without RNI number – Posting publication of less than 31 days as periodical (it can be presumed as bogus) – Sending periodicals more than one copy in single packet paying single copy postage 1.4..245.8

25. Modus operandi- RNP – Posting of Pamphlets, printed letters, appeals under RNP – Printing bogus registration number – Without registration – With registration number affixed with rubber stamp impression 1.4..255.8

26. Modus operandi- RNP… – Without renewal – With same number for different RNP – Different tariff for different POs – With enclosures – Posting the publication of more than 31 days under RNP – Without WPP number 1.4..265.8

27. Modus operandi- Printed Book – Posting magazines under Printed Book rate – With enclosures – Posting of Pamphlets, printed letters, appeals under printed book rate. – Posting Annual reports Souvenirs under printed book rate. 1.4..275.8

28. Modus operandi- BD Product – Posting SP/EPP without payment of postage – Booking SP with Registered acknowledgement I/O POD – Booking NBMS at BMS tariff 1.4..285.8

29. Modus operandi – Regd articles – Registered post without payment of postage Articles booked in special journals without postage/ without correct postage – MPCM with “postage prepaid” option – Registered post with parcel postage – Deficiency in Registration fee and acknowledgement fee 1.4..295.8

30. Modus operandi – Regd articles – Foreign articles- customs duty & postal charges not realized Non collection of redirection fee for parcels Non collection of home delivery charges for parcels 1.4..305.8

31. 1.4..315.8

32. Leakage of revenue- Mailing facilities – Post Boxes/Post Bags – Business Reply Systems – BNPL – Franking Machines – Money Order 1.4..325.8

33. 1.4..335.8

34. Leakage of revenue- SB/SC – Non collection of DF for late payment of installments – Non collection of various fees Transfer of certificate from person to person Pledging/releasing of certificates Issue of DPB and Duplicate certificates – Payment of commission to agents without verifying records 1.4..345.8

35. Leakage of revenue- SB/SC – Diversion of counter transaction to Agents – Allowing accounts to become silent and discontinued – Improper maintenance of statistics – Commission of frauds 1.4..355.8

36. 1.4..365.8

37. Leakage of revenue- PLI & RPLI – Issuing policies to ineligible persons – Irregularities in collection of interest on defaulted installments – Accepting deposits in lapsed policies 1.4..375.8

38. 1.4..385.8

39. Leakage of revenue- Miscellaneous services – Non credit of amount realized from sale of old records – Advertisement on postal stationeries – Non credit of amount realized from sale of unserviceable articles – Non credit of amount realized from rent in respect of Inspection quarters – Non credit of amount realized from sale of garden products 1.4..395.8

40. Leakage of revenue- Miscellaneous services Non maintenance of correct statistical data in respect of work performed for agency services; – Pension payment – Custom duty realization – Transactions of IMTs – SB/SC UCR 1.4..405.8

41. Leakage of revenue- Miscellaneous services Excess payment of coolie charges Improper payment of conveyance charges 1.4..415.8

42. Preventive Measures Careful examination of mails received for delivery, posted for dispatch and received for sorting By paying surprise visits By surprise check of stamp advance to counters Up dating rate lists 1.4..425.8

43. Preventive Measures… Acceptance of RNP at counters only Acceptance of Franked articles at counter only Acceptance of bulk mails at counter only Maintenance of required registered for posting of RNP and Franked articles. 1.4..435.8

44. What will we get ? Huge revenue Recurring revenue in case of RNP/Periodicals Detection of frauds in bulk posting Award/reward Self satisfaction 1.4..445.8

45. 1.4..455.8

46. How many Registered number should be printed on periodical ? One (RNI-New Delhi) 1.4..465.8

47. How many Registered numbers should be printed on RNP? Two- (RNI-New Delhi and Postal Registration Number) 1.4..475.8

48. How many Registered number should be printed on RNP with WPP facility ? Three (RNI-New Delhi, Postal Regn. And WPP number issued by RO/CO) 1.4..485.8

49. For RNP how many years the postal registration number is valid for ? Three years 1.4..495.8

50. Who will renew the Postal Registration number of RNP ? Divisional supdt. 1.4..505.8

51. Which are two best examples for Printed books for posting under concession rate ? Text book & Story book 1.4..515.8

52. What Registration would RNI New Delhi give for periodicals? Title registration 1.4..525.8

53. What are all coming under RNP category among Periodicals? Daily, Weekly, Fortnightly & Monthly 1.4..535.8

54. What is the tariff for annual report weighing 70 gms? Rs.7.00 1.4..545.8

55. What is the tariff for bi-monthly magazine having its title registered with RNI-New Delhi cost of Rs.10/ and weighing 80 gms? Rs.2.00 1.4..555.8

56. Exercise 3 565.8

57. Role of Inspector/ASP on Business products Marketing the business products  Location of potential-Focus on corporate customer  Motivating the staff  Monitoring –BNPL bill settlement  Leading the team-Take follow up action, Ensure better after sale service  Achieving the assigned targets  Contribute revenue increase 575.8

58. Role of Inspector/ASP-Business products Customer oriented – Retention of existing customer-after sale service – Getting new customer –marketing – Organize customer meet 585.8

59. Role of Inspector/ASP Providing supporting service – Logistic – Staff – Alternate mail arrangement – Segregate time sensitive mail-speed post 595.8

60. Monitoring and Analysis. Progressive Target Achievement. Quantify the Business: Division wise/Product wise/ME wise Analytical & Comparative Review of Performance. Monitoring of BD Budget: Plan/ Non-Plan. Review of BNPL bill and it’s realisation in-time. Inspire the Marketing Team to Excel. 605.8

61. Role of Inspector/ASP Only eMO Ensure printing immediately Postman module only Monitor payment at non eMO office? – SO to be connected to HO – SO paid data to be updated at HO 615.8

62. Role of Inspector/ASP IMO,WUMT & Money Gram-Ensure – Security of the user name and password – Preferential treatment to WUMT & Money Gram customer – Antivirus protection to the communication system – Marketing 625.8

63. Exercise 4 List the preventive checks to be carried out by the Inspector on BD products during his visit to the post office? 635.8

64. 645.8