1. Dr. S. Loizidou - ACSC3451 THE DIGITAL FIRM: ELECTRONIC COMMERCE & ELECTRONIC COMMERCE & ELECTRONIC BUSINESS Dr. Stephania Loizidou Himona ACSC 345

2. Dr. S. Loizidou - ACSC3452 CHALLENGES 1. ELECTRONIC COMMERCE & ELECTRONIC BUSINESS REQUIRE NEW MIND SET 2. FINDING SUCCESSFUL INTERNET BUSINESS MODEL

3. Dr. S. Loizidou - ACSC3453 INTERNET TECHNOLOGY & THE DIGITAL FIRM  INFORMATION TECHNOLOGY INFRASTRUCTURE: Information flows seamlessly throughout  DIRECT COMMUNICATION BETWEEN TRADING PARTNERS: DISINTERMEDIATION removes intermediate layers streamlines process

4. Dr. S. Loizidou - ACSC3454 INTERNET TECHNOLOGY & THE DIGITAL FIRM  VENDORS CAN PROVIDE INFORMATION 24 HOURS A DAY  CAN EXTEND DISTRIBUTION CHANNELS  CAN REDUCE TRANSACTION COSTS

5. Dr. S. Loizidou - ACSC3455 INTERNET TECHNOLOGY & THE DIGITAL FIRM  REDUCES INFORMATION ASYMMETRY: Asymmetry exists when one party has more information than other  INCREASES RICHNESS: Depth & detail of information  INCREASES REACH: Number of people contacted

6. Dr. S. Loizidou - ACSC3456 INTERNET BUSINESS MODELS  VIRTUAL STOREFRONT: Sells goods, services on-line  MARKETPLACE CONCENTRATOR: Concentrates information from several providers  ON-LINE EXCHANGE: Bid-ask system, multiple buyers, sellers

7. Dr. S. Loizidou - ACSC3457  INFORMATION BROKER: Provide info on products, pricing, etc.  TRANSACTION BROKER: Buyers view rates, terms from various sources  AUCTION: Electronic clearinghouse products, prices, change in response to demand INTERNET BUSINESS MODELS

8. Dr. S. Loizidou - ACSC3458  REVERSE AUCTION: Buyer sets price, submits to multiple sellers  AGGREGATOR: Group pools orders for volume discount  DIGITAL PRODUCT DELIVERY: Sell, download software, other digital products INTERNET BUSINESS MODELS

9. Dr. S. Loizidou - ACSC3459  CONTENT PROVIDER: Creates revenue through providing client for a fee, and advertising  ON-LINE SERVICE PROVIDER: Provides service, support for hardware, software products  VIRTUAL COMMUNITY: Chat room, online meeting place INTERNET BUSINESS MODELS

10. Dr. S. Loizidou - ACSC34510  PORTAL: Initial point of entry to Web, specialized content, services  SYNDICATOR: Aggregate information from several sources sold to other companies INTERNET BUSINESS MODELS

11. Dr. S. Loizidou - ACSC34511 ELECTRONIC COMMERCE  BUSINESS-TO-CONSUMER (B2C)  BUSINESS-TO-BUSINESS (B2B)  CONSUMER-TO-CONSUMER (C2C): Individuals use Web for private sales or exchange

12. Dr. S. Loizidou - ACSC34512 BUSINESS-TO-CONSUMER  WEB SITES: Provide information on products, services, prices, orders  CUSTOMER-CENTERED RETAILING: Closer, yet more cost-effective relationship with customers  INFORMATION BROKERS: Comparison shops to customer’s requirements, reintermediation

13. Dr. S. Loizidou - ACSC34513 BUSINESS-TO-BUSINESS ELECTRONIC COMMERCE AUTOMATION OF PURCHASE, SALE TRANSACTIONS FROM BUSINESS TO BUSINESS  PROVIDES ALTERNATIVE SOURCES  ELECTRONIC HUBS: Online marketplaces, point-to-point connections, integrated information

14. Dr. S. Loizidou - ACSC34514 BUSINESS-TO-BUSINESS ELECTRONIC COMMERCE EXCHANGES: Commercial on-line market, many buyers, sellers  POTENTIAL FOR INTEGRATING PRODUCT INFORMATION  PROVIDES SERVICE, VALUE

15. Dr. S. Loizidou - ACSC34515 ELECTRONIC COMMERCE PAYMENT SYSTEMS

16. Dr. S. Loizidou - ACSC34516 INTRANETS AND ELECTRONIC BUSINESS  BENEFITS  FUNCTIONAL APPLICATIONS  SUPPLY CHAIN MANAGEMENT

17. Dr. S. Loizidou - ACSC34517 FUNCTIONAL APPLICATIONS:  FINANCE & ACCOUNTING  HUMAN RESOURCES  SALES & MARKETING  MANUFACTURING & PRODUCTION

18. Dr. S. Loizidou - ACSC34518 FINANCE & ACCOUNTING:  GENERAL LEDGER REPORTING  PROJECT COSTING  ANNUAL REPORTS  BUDGETING

19. Dr. S. Loizidou - ACSC34519 HUMAN RESOURCES:  CORPORATE POLICIES  EMPLOYEE SAVINGS PLANS  BENEFITS ENROLLMENT  ON-LINE TRAINING  JOB POSTING

20. Dr. S. Loizidou - ACSC34520 SALES & MARKETING:  COMPETITOR ANALYSIS  PRICE UPDATES  PROMOTIONAL CAMPAIGNS  SALES PRESENTATIONS  SALES CONTRACTS

21. Dr. S. Loizidou - ACSC34521 MANUFACTURING & PRODUCTION :  QUALITY MEASUREMENTS  MAINTENANCE SCHEDULES  DESIGN SPECIFICATIONS  MACHINE OUTPUT  ORDER TRACKING

22. Dr. S. Loizidou - ACSC34522 SHIPPINGINVENTORY PLANNING & FORECASTING ORDER PROCESSING PRODUCTION PROCUREMENT ACCOUNTING SUPPLIERSCUSTOMERS LOGISTICS SERVICES DISTRIBUTORS INTRANET INTRANET SUPPLY-CHAIN MANAGEMENT

23. Dr. S. Loizidou - ACSC34523 CHALLENGES & OPPORTUNITIES  UNPROVEN BUSINESS MODELS  BUSINESS PROCESS CHANGE REQUIREMENTS  CHANNEL CONFLICTS  LEGAL ISSUES  SECURITY & PRIVACY