1. CMMi What is CMMi? Basic terms Levels Common Features Assessment process List of KPAs for each level

2. CMMi - Introduction CMMi – Capability Maturity Model Integrated A set of best practices, organized under different key process areas Software Engineering Institute (SEI) of Carnegie Mellon University (CMU) and US Department of Defense (DoD) did an elaborate study in many top software and hardware companies They compiled the best processes that yielded good results in all these companies That has become a rule book for others to follow This can be used as a scale to measure the process capabilities of a company

3. CMMi - Introduction CMM was initially introduced CMM had gaps in areas of electronic/hardware processes, systems engineering, supplier processes, team processes with respect to software processes Hence CMM was improved to bridge these gaps and the new process was called CMMi CMMi has got 2 variations – staged and continuous

4. Basic Terms KPA – key process area –A set of related activities, events and deliverables. A group or department may take the main responsibility CG – common goal –A generic aim to be achieved GP – generic practice –A generic set of activities to be followed SG – specific goal –A specific aim to be achieved within the KPA SP – specific practice –A specific set of activities within the KPA to be followed AB – ability –What enables to carry out the activity VE – verification –How to ensure the KPA is followed well DI – directing implementation –Reviewing status with management, maintaining documents CO – commitment –What are the commitments the management need to provide to implement the KPA

5. Framework Architecture

6. Levels L1 – Initial level. Totally adhoc processes. Success depends on individual capabilities of people L2 – Managed. Project level processes are established. Requirements are managed. Successful process in a project can be a role model to others. Each project level process may be different L3 – Defined. Organizational level processes are established. These are tailored to projects. Consistency is established across the board. All engineering activities are covered. L4 – Quantitatively Managed. Every aspect is measured and statistically compared. Predictability of success is high. L5 – Optimizing. Continuously measure and improve all processes and variations. Optimize at organization level.

7. Common Features Establishing an organizational policy –At the apex level we need to define a policy to implement the KPA –This is a commitment Institutionalize the process –The process must be consistently implemented across the organization –This will increase predictability Plan the process –Every process implementation must be planned and tracked Provide Resources –Provide human resources, hardware and software resources, necessary tools Assign Responsibility –Different stakeholders in the KPA must take specific work areas Train People –Educate people on the respective KPAs Manage Configurations –All documents and work products must be tracked for versions and approval levels

8. Common Features Monitor and control process –Ensure the tracking is done at all levels Objectively evaluate adherence –Measure adherence and associate numbers with it across the organization Review status with management –Status must be communicated and reviewed periodically

9. Stakeholders Senior management Project Management Project members (engineering teams) Support groups Quality group Supplier Management group Customer interaction group

10. Assessment Process A team of appraisers will be formed along with authorized lead appraiser (ALA) The team will undergo training conducted by ALA A sample set of projects will be taken with all related work products All documents will be reviewed – every compliant area will be marked and sticky notes will be attached to the documents A wall chart is prepared with KPA compliance areas with respect to quality management documents and project documents A team of members will be randomly selected from all groups of the organization The appraising team will interview all selected members with a lot of relevant questions to ensure the process knowledge and adherence Every checklist item will be ensured for adherence Depending upon the KPAs satisfied by all team members, the assessment level will be awarded

11. Process Areas for each Level Maturity Level 2: Managed –Requirements ManagementRequirements Management –Project PlanningProject Planning –Project Monitoring and ControlProject Monitoring and Control –Supplier Agreement ManagementSupplier Agreement Management –Measurement and AnalysisMeasurement and Analysis –Process and Product Quality AssuranceProcess and Product Quality Assurance –Configuration ManagementConfiguration Management Maturity Level 3: Defined –Requirements DevelopmentRequirements Development –Technical SolutionTechnical Solution –Product IntegrationProduct Integration –VerificationVerification –ValidationValidation –Organizational Process FocusOrganizational Process Focus –Organizational Process DefinitionOrganizational Process Definition –Organizational TrainingOrganizational Training –Integrated Project Management for IPPDIntegrated Project Management for IPPD –Risk ManagementRisk Management –Integrated TeamingIntegrated Teaming –Integrated Supplier ManagementIntegrated Supplier Management –Decision Analysis and ResolutionDecision Analysis and Resolution –Organizational Environment for IntegrationOrganizational Environment for Integration Maturity Level 4: Quantitatively Managed –Organizational Process PerformanceOrganizational Process Performance –Quantitative Project ManagementQuantitative Project Management Maturity Level 5: Optimizing –Organizational Innovation and DeploymentOrganizational Innovation and Deployment –Causal Analysis and ResolutionCausal Analysis and Resolution