1. PRINCIPLES OF MANAGEMENT MGMT300 Nguyen, V. Thang (PhD)

2. About me  Education: BA: National Economics University (1989) MBA: Boise State University (1995) Ph.D.: University of Oregon (2002)  Teaching experience: NEU University of Macau Washington State University University of Oregon

3. My Contacts  Thang Office:R102 Building 14 Tel:36280280 (5109) E-mail:nguyenvanthang@neu.edu.vn (Preferred)nguyenvanthang@neu.edu.vn

4. My Philosophy  Learning is changing  “What you hear, you forget. What you see, you remember. What you do, you understand!” - Be active!  Craziness/Strangeness/Differences are things we learn from. Be open- minded!  In learning, less is more. Be focused!  HAVE FUN!

5. Exercise  Get into group of 5-6  Draw a manager  Answer the question: “What part of the manager’s body do what?”  You have 20 minutes

6. What Do You Want To Know?

7. MAPPING THE COURSE What is going on there? - Environment analysis - Globalization Where are we going? - Goals/ Mission - Strategies/plans What do we have? - Resources (e.g., HRM) - Structure/ system How can I ensure my people work toward the goals Group and team Leadership Motivation Communication Conflict resolution

8. COURSE OBJECTIVES Functions of Management Organization as an Open System Management Skills In an OrganizationAs a Person

9. What You Learn From... Lectures Materials Activities

10. Evaluation  Exam:60% Midterm (25%) Final (35%)  Team Project:25%  Writing assignments:10%  Participation:5%

11. Who Should Not Take This Class?  Expect me to give lots of lectures or answers to the problems  Afraid of reading, discussing, and questioning  Afraid of applying concepts to real life (team project)

12. WHY DID PEOPLE FAIL THIS CLASS?  Miss more than 3 classes (regardless of the reasons)  Do not do the readings (and cases) before the class  Do not participate and take good notes of class discussions  Do not participate in team assignment  Forget exam or assignment due dates ANY ONE OF THE ABOVE WOULD DO IT

13. My Expectations  Read the chapters and cases before class and be prepared to discuss concepts  Participate in class cases and exercises  Be responsible for learning, being on time, turning in assignments  Contribute to your team  Be Positive and Take Responsibility for What You Learn: ASK QUESTIONS!!

14. What Is Learning?

15.  Acquiring …  Understanding …  Applying …  Creating … New data, information, and knowledge Learning is changing yourself

16. Levels of Learning  Identify key ideas  Relate to (compare to) other ideas  Critique and integration  Application  Create new questions and ideas

17. Learning Styles Concrete Experience Reflective Observation Abstract Conceptualisation Active Experimentation

18. Management Functions

19. EVOLUTION OF MANAGEMENT THEORY Scientific Management Administrative Management Theory Behavioral Management Theory Organization-Environment Theory How to organize the tasks for people? How to structure the organization? How should managers behave? How to respond to the environment?

20. THE MANAGEMENT FUNCTIONS CO-ORDINATING PLANNING CONTROLLING ORGANIZING LEADING

21. THE MANAGEMENT FUNCTIONS  Planning: Setting goals and deciding how best to achieve them  Organizing: Structuring working relationships  Leading: Influencing others to work towards goals  Controlling: Regulating activities to reach goals  Coordinating: Bringing the different activities together  Organized and systematic way of looking at manager’s jobs

22. Exercise: The Mann Gulch Disaster  Using four functions of management to explain the disaster in the video