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FastFacts Feature Presentation

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Presentation on theme: "FastFacts Feature Presentation"— Presentation transcript:

1 FastFacts Feature Presentation
November 19, 2009 We are using audio during this session, so please dial in to our conference line… Phone number: Participant code: © 2009 The Johns Hopkins University. All rights reserved. 1

2 JP Morgan Chase Travel Card
Today’s Topic We’ll be taking a look at… JP Morgan Chase Travel Card 2

3 Today’s Presenter Debbie Hawkes Supervisor, Travel Unit and Online Payment Dianne Hartley A/P Specialist, JP Morgan Chase Travel Card Administrator 3

4 Session Segments Presentation Q&A
Debbie will provide an overview of the JP Morgan Chase Travel Card. During Debbie’s presentation, your phone will be muted. Q&A After the presentation, we’ll hold a Q&A session. We’ll open up the phone lines, and you’ll be able to ask questions. Debbie and Dianne will answer as many of your questions as time allows. 4

5 Contact Us If you would like to submit a question during the presentation or if you’re having technical difficulties, you can us at: You can also send us an instant message! GoogleTalk – AOL Instant Messenger – HopkinsFastFacts MSN – As noted earlier, we will be watching out for your questions and concerns through our account: We will also be monitoring three instant message services during the presentation. So you can communicate with us on GoogleTalk, AOL Instant Messenger, and Microsoft’s MSN product. For GoogleTalk, the screen name is On AOL Instant Messenger, the screen name is HopkinsFastFacts On MSN, use Remember, you can use these services for your questions and to report any difficulties you might be having with the system. 5

6 Survey Survey At the end of this FastFacts session, we’ll ask you to complete a short survey. Your honest comments will help us to enhance and improve future FastFacts sessions. 6

7 JP Morgan Chase Travel Card
Today’s objective is to provide you with information on the new JP Morgan Chase Travel Card.

8 Overview What is the Travel Card? Who qualifies for the Travel Card?
Organizational responsibility Requesting a Travel Card Payment responsibility Billing cycle I will discuss briefly what the travel card is and who qualifies to receive a travel card. The organizational responsibility and how you apply for the travel card. The payment responsibility will also be reviewed, who pays JP Morgan Chase? The Billing Cycle ……

9 Overview (continued) Requesting a travel expense reimbursement
Travel advance PaymentNet How to Make a Payment to JP Morgan Chase in PaymentNet View Payment History in PaymentNet Accounts Payable Shared Services contacts I will also review requesting a Trav. Exp. Reimb. and when you would need a travel advance. PaymentNet which is a JP Morgan Chase online credit card manger, how to make a payment using payment net and view the payment history in Paymentnet. Accounts Payable contact information will be provided at the end of this session.

10 JP Morgan Chase Travel Card
Master Card credit card to be used for travel related expenses. Accounts Payable Shared Services (APSS) will arrange for a JP Morgan Chase Travel Card free of charge to JHEN faculty and staff upon approval by the department administrator. The card is intended to provide individuals with a convenient method to meet the expenses of JHEN approved travel, business meals and entertainment. Any questions regarding payments of Travel Card travel expense reimbursements should be directed to the APSS Travel Unit. Please check Accounts Payable Shared Services to identify your contact person. The new JP Morgan Chase Travel card replaces the AMEX Corp. Card. Accounts Payable Shares Services will provide you with the information and application to secure the new Travel Card. The card is to be used by JHEN employees providing a convenient method to meet the expenses for approved travel, business meals and entertainment.

11 JP Morgan Chase Corporate Card
Corporate Travel Card – The expenses incurred on the corporate card are the responsibility of the cardholder. The cardholder is responsible for making the payment directly to JP Morgan Chase. The Corporate Travel Card once expenses are incurred the cardholder is responsible for making the payment. You can pay JP Morgan Chase directly by sending them a payment, or, you can use Payment Net to initiate a payment to JP Morgan Chase. I will discuss Payment Net a little further along in this overview.

12 Qualifications The travel card is available to all JHEN employees.
This card is not based on personal credit history. If the cardholder does not comply with the credit card agreement and pay the bill on time, APSS has the right to revoke the cardholders card privileges. Once your card has been revoked you will not be eligible to reapply to participate in the travel card program. Finance charges incurred for delinquent payment are the responsibility of the cardholder. Who qualifies for the Travel Card? Any JHEN employee can apply for the travel card with their department administrators approval. It is not based on your personal credit history. But, if the cardholder does not pay the bill in a timely manner AP Shared Services will revoke the cardholders privileges. If your privileges are revoked, the cardholder will not be eligible to reapply to participate in the program. Any finances charges that are incurred due to delinquent payment will be the responsibility of the cardholder to pay not JHEN.

13 Organizational Responsibility
Accounts Payable Shared Services The Accounts Payable Shared Services issues the JP Morgan Chase Travel Card and processes and disburses funds for travel advances (JHU only) and reimbursement of travel expenses. JHEN Departments Authorized departmental employees approve the issuance of Corporate Travel Card, travel requests, travel advances and travel reimbursement to employees within their department. AP Shares Services has the responsibility of issuing the travel card, processing and disburse funds for travel advances (JHU employees only) and reimbursement of travel expense. The departments responsibility is to authorize and approve the issuance of the Corporate Travel Card, travel request and travel reimbursements to employees within their department.

14 Organizational Responsibility (continued)
Traveler It is the responsibility of the traveler to comply with the university's policies governing travel and entertainment. Persons traveling on behalf of the university should exercise good judgment with respect to incurring travel and entertainment expenses and are expected to spend funds prudently. Travel and entertainment related expenses will be paid by APPS if they are deemed to be reasonable, properly documented, provide the appropriate approvals and are within the guidelines of this policy. The traveler must comply with the institutions policies regarding travel and entertainment. You must keep in mind that the expense must be reasonable and within the guidelines.

15 Requesting a Corp Travel Card
Complete the JP Morgan Chase MasterCard application and mail or it to the attention of the travel card administrator Dianne Hartley. Note: Faxed copies of the application will not be accepted. Cards will be disbursed in 7 – 10 business days To request a Corporate Travel Card please contact Dianne Hartley for the application. At the end of this session you will be given contact information. Once you submit your completed Travel Card application, your card will be issued in 7-10 business days.

16 Corporate Card Expectations
Travelers are expected to charge expenses for transportation, lodging, meals, etc. to their Corporate Card. Charges of a personal nature should not be made using the corporate travel card. The corporate card should not be used for purchases of equipment or supplies. Those types of purchases should be made using the Supply Chain Shared Services Procurement Card. Cardholders may make unlimited travel related purchases as long as the account is not sixty (60) days past due. Cardholders are expected to use the travel card strictly for travel related expenses. No personal charges should be made on your corporate travel card. Supplies or equipment are to be paid for using the Procurement Card. The Procurement Card is issued by Supply Chain Shared Services.

17 Responsibility for Payment
Under the Corporate Card program, cardholders are responsible for making the payment to JP Morgan Chase. APSS is not responsible for the payment. Monthly statements from JP Morgan Chase can be viewed in Payment Net by the cardholder an will be mailed to the card holder. Payment can be sent directly to JP Morgan Chase or the cardholder can initiate payment using Payment Net. The cardholder can enter their personal banking information in PaymentNet and submit the payment to JP Morgan Chase. (Optional) For the Corp. Cardholder the responsibility for payment is on you, the cardholder. Monthly statements can be viewed in PaymentNet and will also be mailed to the cardholder. Payments can be made directly to JP Morgan Chase by mailing a personal check or you have the option of entering your personal banking information in PaymentNet and initiate the payment to JP Morgan Chase electronically. I am now going to take a few minutes and talk about PaymentNET.

18 PaymentNet PaymentNet is a JP Morgan Chase online web application specifically used to: View your credit card activity Execute payments Submit disputes Create reports And more PaymentNet will be available to the credit card cardholder. Access PaymentNet by going to: www6.paymentnet.com PaymentNet is a JP Morgan Chase online web application design to manage your credit card activity. You will be able to execute payments, run queries and report disputes, etc. Payment Net will be available to all travel cardholders. To access Payment Net you would enter the web address and for first time users you will be prompted to enter the company information.

19 PaymentNet Login In Page
www6.paymentnet.com is the web address for PaymentNet. I just want to note that in the training module you will see the web address is being entered as JP Morgan Chase has not updated their web address in the training module. Please make sure you include the 6 when entering in the paymentnet web address. Once you enter in the web address you will see the login page. www6.paymentnet.com is the web address for PaymentNet. After entering the web address the log in screen will be displayed.

20 PaymentNet – First Time Users
First time users will be prompted to enter: Organization ID: hopkins User ID (your JHED ID): Ex. dhawkes1 Pass Phrase: Password77 You will be required to create a new pass phrase and upon completion you should be on the welcome page. To begin access to PaymentNet you must first enter the Organization ID which will always be “hopkins” and the user id will be your JHED ID. You will have to enter in the generic pass phrase which is password77 and then you will be prompted to create a new pass phrase. Once you create your new pass phrase you will be on the welcome page.

21 PaymentNet Welcome Page
After you have completed the log in process the Welcome screen for PaymentNet will be displayed. On the welcome page you will see a series of training links that will step you through the payment net transactions. The training module will cover the login process, how to view and manage your transactions, how to run queries, run reports and file a dispute.

22 Payment Net Training Module
Reviewing a Transaction Splitting a Transaction Disputing a Transaction Running Queries Running Reports Displayed are the links for the training module. Please step through each of the following training links for a detailed demonstration for managing your JP Morgan Chase Travel Card. The training module is a step by step demonstration of the various transactions that you will need to manage your travel card activity. Please do not skip this step training overview.

23 Set Up Bank Information
Select the My Profile icon on your home page. Select the Bank Information tab then click on Add Bank This information is only for cardholders who want to submit their payment to JP Morgan Chase electronically through paymentnet. On the home page which is the Welcome page in PaymentNet, select the My profile icon and then click on the Bank Information tab and then click on the Add Bank button.

24 Set Up Bank Information
LIST The next screen that appears requires the actual banking information. The ABA Routing number is required as well as the Bank Acct Type, Checking or Savings Acct., the Bank Account Number and a description is also required. Once you have entered this information the save button will be highlighted so just click to save. Note: Whenever you are in a transaction within Payment Net if the word List appears click on it to return to the prior screen. Do not use the arrow back button.

25 Make a Payment Select Payments from the menu bar and then Create. To submit a payment on the home screen select Payment from the menu bar and create. The bank account information that you entered and saved will appear on this screen. You will be able to select your payment type, ex. One Time, then you would enter your payment amount and your payment date. You will also see your Statement Amount, Current Amount Due and your Due Date. Enter your data in the open fields, click the submit button upon completion. A dialog box appears verifying payment information. Click OK to continue with the payment. Select Payments from the menu bar and then create. After selecting the account information and entering the payment amount click the Submit button to submit the payment. A dialog box will appear to verify the payment information click ok to continue.

26 How to View Payment History
Select Payments from the menu bar and then Manage. On the History tab of the Payment List a summary To view your payment history, from the menu bar select Payments and then Manage. The History tab displays a summary under Payment List, a summary of past payments are listed. You can also select the payment row to view more information regarding the payment. A read-only version of the Payment Detail screen will be displayed which will show additional information regarding the payment. The Submit New Payment button shown on this screen can also be used to create and submit a one-time payment to JP Morgan.

27 Billing Cycle The billing cycle for the Corporate Card is the 25th of the month. Payment to JP Morgan is due 25 days after the billing date. There is a billing cycle for all credit cards. The Travel Card billing cycle is the 25th of the month. This means you will receive your bill on the 25th of the month and the payment must be made 25 days after the billing date.

28 Advances to Corporate Cardholders
Having a university Travel Corporate Card eliminates the need for most travel advances. Travel advances will be made for foreign travel based on per diem rates. Travel advances for domestic trips will be allowed covering incidental expenses up to $50.00 per day. See Travel Advance section of travel policy for more information. Note: Travel Advances are only for JHU Employees Employees should not have a need for most travel advances. For foreign travel, travel advances will be made based on per diem rates. Travel advances for domestic travel will be allowed for incidental expenses up to $50.00 per day. You can review the travel advance section in the Travel policies for additional information. Note: Travel Advances are only for JHU Employees.

29 Requesting Reimbursement
Corporate cardholders will submit their travel expense through the SAP transaction using the trip travel manager. In the reason field when entering in the expense report, please enter “TRAV CARD” to begin your description in the reason field. This alerts A/P staff that the payment is for the corporate travel card. When faxing receipts for travel expenses, please write “TRAV CARD” on the cover sheet. A/P will authorize the trip for payment within 72 hours. If your payment is not processed within this time frame please contact Accounts Payable travel unit. When you request reimbursement for expenses that where incurred on the travel corporate card, you must enter an expense report in the trip travel manager in SAP. It is important to remember to enter “TRAV CARD” in the reason field on the expense report. This will alert A/P staff that the payment is for the corporate travel card so we can process the payment within the 72 hr turnaround. Also, when faxing receipts for travel expenses, please write TRAV CARD on the fax cover sheet. Without this information we will not be able to determine that the expenses pertain to the travel card and we would not be able to guarantee the 72 hr turnaround when requesting a reimbursement.

30 Payment Net Training Module
Again, the training links and additional information are located on your Welcome Page when you sign on to PaymentNet, so they will immediately be available to you.

31 Resources http://ssc.jhu.edu/accountspayable/index.html
Frequently asked questions regarding the JP Morgan Chase Travel Card and Travel Policies can be found on these websites. Frequently asked questions and the Travel Policies can be found on these webistes.

32 Travel Card Administrator
For company specific program information/inquiries for help with navigating within Payment Net contact: Dianne Hartley Accounts Payable Shared Services For assistance with PaymentNet and the Travel Card please contact the Travel Card Administrator Dianne Hartley.

33 Contacts Questions concerning business travel and expense policies and procedures should be directed to: Phone: Customer Service Fax Server: or (For supporting documentation only) Fax : (Advance Recovery Form & Non-Employee expense reports) Website: Accounts Payable Shared Services Travel Unit I have also provided additional contact information for travel and business related expense. This concludes the JP Morgan Chase Travel Card Fast Fact Session.

34 Q&A We’re going to open the phone lines now!
There will be a slight pause, and then a recorded voice will provide instructions on how to ask questions over this conference call line. We’ll be answering questions in the order that we receive them. We’ll also be answering the questions that were ed to us during the presentation. If there’s a question that we can’t answer, we’ll do some research after this session, and then the answer to all participants. 34

35 Thank You! Thank you for participating!
We would love to hear from you. Are there certain topics that you would like us to cover in future FastFacts sessions? Would you like to be a FastFacts presenter? Please us at: 35

36 Survey Before we close, please take the time to complete a short survey. Your feedback will help us as we plan future FastFacts sessions. Click this link to access the survey… Thanks again! 36


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