1. Embracing a Healthy Lifestyle through the State Health Plan New Plan Options and Incentives for 2014

2. 2 Agenda Why are we Making Changes for 2014? New Plan Options for 2014 Introducing New Wellness Incentives Open Enrollment for 2014 Additional Resources 2

3. 3 Why Are We Making Changes for 2014? 3 The State Health Plan is providing more choice for members. The Treasurer conducted a listening tour across the state last year and the Plan has conducted various focus groups and surveys and the message has been clear, members have stated that they want more options. Many of the changes and new choices are designed to encourage members to become more engaged in their health and take steps to live a healthier life. The Plan also believes an engaged membership will help ensure that the State Health Plan remains financially stable in the years ahead.

4. 4 Health Plan Options for 2014 4 Enhanced 80/20 Plan NEW: Consumer-Directed Health Plan (CDHP) with HRA Traditional 70/30 Plan Open Enrollment will be conducted October 1 – 31, 2013. You must complete enrollment—otherwise, you and your covered family members will be enrolled in the Traditional 70/30 Plan effective January 1, 2014. Three Plans will be offered

5. 5 A New Focus On Wellness 5 Enhanced 80/20 Plan NEW: Consumer-Directed Health Plan (CDHP) with HRA Traditional 70/30 Plan Wellness premium credits when you complete the Wellness Activities Additional wellness incentives Wellness premium credits when you complete the Wellness Activities Additional wellness incentives No incentives available

6. 6 Wellness Premium Credits 6 Wellness ActivityHow to Complete ItWhen Members Can Take It Subscriber selects a Primary Care Provider (PCP) A PCP must also be selected for each dependent covered on the State Health Plan. Log into the BEACON/eEnroll system to select a PCP. If members have trouble locating a provider, they can contact 888-234-2416. Subscribers don’t have to wait until October to choose a PCP. They can choose one NOW. If they change their mind, they can select a different provider any time. (It takes 5 calendar days to update in the system) Subscriber completes a confidential Health Assessment (HA) Through the State Health Plan website (www.shpnc.org), click on NC HealthSmart and member logs into Personal Health Portal. Health Assessments can also be completed by telephone at 800-817-7044.www.shpnc.org A new shorter assessment is NOW available on the Personal Health Portal. If the member has completed a Health Assessment since Nov. 1, 2012, through the Personal Health Portal, it will count toward the premium credit. Members may also complete the HA during Open Enrollment via the enrollment portal. Subscriber attests to being a non- smoker/commits to a cessation program and attests for spouse if applicable Through the online enrollment system. For instructions, go to the State Health Plan website (www.shpnc.org), click on Important Forms under “Quick Links” and select Enroll in a plan.www.shpnc.org During enrollment, Oct. 1-31, 2013. To quit smoking, the Plan offers assistance through QuitlineNC. Members can access online at www.QuitlineNC.org or call 800-QUIT- NOW (800-784-8669) www.QuitlineNC.org

7. 7 Who can be a Primary Care Provider? A Primary Care Provider can practice: General / Family Medicine Internal Medicine Pediatrics, or Obstetrics and Gynecology A Primary Care Provider can be: Licensed Nurse Practitioners Physician’s Assistants 7 Specialty Providers cannot be selected as a PCP.

8. 8 What Is a Blue Options Designated Provider? Blue Options Designated providers meet BCBSNC criteria for: Delivering quality health outcomes Cost effectiveness Accessibility by members The Blue Options Designated provider network includes hospitals and certain types of specialists: General Surgery Ob-Gyn Gastroenterology Orthopedics Cardiology Neurology 8 To find a Designated Blue Options provider, members may go online to www.shpnc.org and click on Member Services, then on “Find a Doctor or Facility” or call 888-234-2416www.shpnc.org

9. 9 The Enhanced 80/20 Plan An enhanced version of the current Standard 80/20 Plan, except New name – The Enhanced 80/20 Plan New incentives to encourage members to manage their health and lower their health care costs Preventive Care – There will be no copays on Affordable Care Act (ACA ) preventive services or preventive medications. Primary Care Provider (PCP) – To receive a $15 PCP copay reduction, a PCP must be selected by Oct. 31, 2013. If the selected PCP is not available at the time of the appointment, the member may visit any provider in the same practice and still receive the copay reduction If a member wants to change PCPs, they can go to their enrollment portal and select a new PCP. A new ID card with the PCP’s information will be mailed to the member. The PCP change must be made before visiting the new PCP. Providers* - When a specialist or hospital is needed, members have the option to select a Blue Options Designated Provider: Specialists – To receive a $10 Specialist copay reduction, choose a Blue Options Designated provider Hospitals – To avoid a $233 Inpatient Hospital copay, select a Blue Options Designated Hospital *Members may visit any provider in the BCBSNC Blue Options network and be considered “in-network”. The additional rewards are tied to the incentives outlined above and throughout this presentation. 9

10. 10 Monthly Premiums—Enhanced 80/20 Plan 10 2014 Enhanced Plan Premiums (Active Employees and Non-Medicare Primary Members) Coverage TypeEmployee/ Retiree Monthly Premium Dependent Monthly Premium Total Monthly Premium (Employees on 12 month installment pay) Wellness Premium Credits* Net Monthly Premium* (Employees on 12 month installment pay) Employee/Retiree Only$63.56N/A$63.56$50.00*$13.56* Employee/Retiree + Child(ren) $63.56$272.80$336.36$50.00*$286.36* Employee/Retiree + Spouse $63.56$628.54$692.10$50.00*$642.10* Employee/Retiree + Family $63.56$666.38$729.94$50.00*$679.94* *Assumes completion of three wellness activities Increase of 3.57% for Child(ren), Spouse & Family coverage.

11. 11 Lower Your Premiums with Wellness Premium Credits— The Enhanced 80/20 Plan 11 Complete up to Three Wellness Activities By October 31, 2013 Enhanced Plan Premium Credits Subscriber attests to being a non- smoker/commits to a cessation program and attests for spouse if applicable $20 per month Subscriber (only) completes a confidential Health Assessment (HA) $15 per month Subscriber and any covered dependents selects a Primary Care Provider $15 per month Reduce your premium by up to…$50 per month

12. 12 Wellness Activity Three Completed Two Activities CompletedOne Activity Completed Smoking Attestation (Employee & Spouse/applicable) $20 Reduction XXXX PCP Selection (Employee & Covered Dependants) $15 Reduction XXXX HA Completion (Subscriber only) $15 Reduction XXXX $$ Cost $$ 12 month inst. pay $13.56$28.56 $33.56$43.56$48.56 $$ Cost $$ 10 & 11 month pay (8 mths / 6 chks. starting December) $18.08$38.08 $44.75$58.08$64.75 If none completed the cost will be $63.56 for employee only on 12 month installment pay & $84.75 for employee only on 10 or 11 month pay. Wellness Premium Credits— The Enhanced 80/20 Plan – Employee Only Rate

13. 13 Wellness Activity Three Completed Two Activities CompletedOne Activity Completed Smoking Attestation (Employee & Spouse/applicable) $20 Reduction XXXX PCP Selection (Employee & Covered Dependants) $15 Reduction XXXX HA Completion (Subscriber only) $15 Reduction XXXX $$ Cost $$ 12 month inst. pay $286.36$301.36 $306.36$316.36$321.36 $$ Cost $$ 10 & 11 month pay (8 mths / 6 chks. starting December) $381.82$401.82 $408.48$421.82$428.48 If none completed the cost will be $336.36 for employee on 12 month installment pay & $448.48 for employee only on 10 or 11 month pay. Wellness Premium Credits— The Enhanced 80/20 Plan – Employee + Child(ren) Rate

14. 14 Wellness Activity Three Completed Two Activities CompletedOne Activity Completed Smoking Attestation (Employee & Spouse/applicable) $20 Reduction XXXX PCP Selection (Employee & Covered Dependants) $15 Reduction XXXX HA Completion (Subscriber only) $15 Reduction XXXX $$ Cost $$ 12 month inst. pay $642.10$657.10 $662.10$672.10$677.10 $$ Cost $$ 10 & 11 month pay (8 mths / 6 chks. starting December) $856.14$876.14 $882.80$896.14$902.80 If none completed the cost will be $692.10 for an employee on 12 month installment pay & $922.80 for an employee on 10 or 11 month pay. Wellness Premium Credits— The Enhanced 80/20 Plan – Employee + Spouse Rate

15. 15 Wellness Activity Three Completed Two Activities CompletedOne Activity Completed Smoking Attestation (Employee & Spouse/applicable) $20 Reduction XXXX PCP Selection (Employee & Covered Dependants) $15 Reduction XXXX HA Completion (Subscriber only) $15 Reduction XXXX $$ Cost $$ 12 month inst. pay $679.94$694.94 $699.94$709.94$714.94 $$ Cost $$ 10 & 11 month pay (8 mths / 6 chks. starting December) $906.59$926.59 $933.26$946.59$953.26 If none completed the cost will be $729.94 for an employee on 12 month installment pay & $973.26 for employee only on 10 or 11 month pay. Wellness Premium Credits— The Enhanced 80/20 Plan – Employee + Family Rate

16. 16 Lower Your Health Care Costs with Wellness Incentives— The Enhanced 80/20 Plan 16 Things you can do to reduce your costs… Enhanced Plan Incentives Visit the PCP listed on ID cardYour copay is reduced by $15 Visit a Blue Options Designated specialistYour copay is reduced by $10 Get inpatient care in a Blue Options Designated hospital Your $233 copay is not applied Remember: Get preventive services through an in- network provider in a non-hospital setting 100% coverage – this is provided at no cost to you ACA preventive medication list 100% coverage – this is provided at no cost to you

17. 17 ACA Preventive Medications 17 Drug or Drug Category Criteria Aspirin (to prevent cardiovascular events)-Generic OTC 81mg and 325mg Men ages 45 to 79 years and women ages 55 to 79 years Fluoride – Generic OTC and prescription productsChildren older than 6 months of age through 5 years old Folic Acid – Generic OTC and prescription products 0.4 – 0.8 mgWomen through age 50 years Iron Supplements – Generic OTC and prescriptions products Children ages 6 to 12 months who are at risk for iron deficiency anemia Smoking Cessation – Generic OTC patches and gumMembers must contact QuitlineNC for OTC product coverage Vitamin D – Generic OTC and prescription productsMen and Women ages ≥ 65 who are at increased risk for falls Women’s Preventive Services & contraception coverage 1) Barrier contraception- i.e. caps, diaphragms 2) Generic hormonal contraception 3) Emergency contraception 4) Implantable medications 5) Intrauterine contraception Women through age 50 You must have a Prescription for these medication to have them covered at 100%

18. 18 Enhanced 80/20 Plan Highlights in 2014 18 CoverageIn-NetworkOut-of-Network Annual Deductible$700 individual/$2,100 family$1,400 individual/$4,200 family Coinsurance (after deductible is met) 20% of eligible expenses 40% of eligible expenses plus 100% of amount above the Plan’s allowed amount Coinsurance Maximum (excludes deductible) $3,210 individual/$9,630 family$6,420 individual/$19,260 family Office Visits $30 copay for primary doctor; $15 copay if the PCP on the ID card is utilized $70 copay for specialists; $60 copay if a Blue Options Designated specialist is utilized 40% after deductible Inpatient Hospital $233 copay, then 20% after deductible; copay not applied if a Blue Options Designated hospital is utilized $233 copay, then 40% after deductible Prescription Drugs (for 30-day supply) Tier 1 $12 copay Tier 2 $40 copay Tier 3 $64 copay Specialty medications 25% up to $100 maximum per 30-day supply $0 for ACA Preventive Medications Tier 1 $12 copay Tier 2 $40 copay Tier 3 $64 copay Specialty medications 25% up to $100 maximum per 30-day supply $0 for ACA Preventive Medications

19. 19 The Consumer-Directed Health Plan (CDHP) with HRA A different kind of health plan with two components 19 Health Reimbursement Account (HRA) High-Deductible Health Plan The Plan funds the members’ Health Reimbursement Accounts (HRA) annually HRA funding is based on the number of family members covered $500 for employee/retiree only $1,000 for employee/retiree + 1 $1,500 for employee/retiree + 2 or more dependents HRA funds are used to pay a portion of the members’ deductibles & coinsurance Once the HRA is depleted, the member must pay the remaining deductible & coinsurance Incentives available to add value to HRA Unused HRA funds are available the following year   Covers the same services as other Plan options through the same PPO network The deductible is higher than other Plan options, but the coinsurance is lower In-network: $1,500 Individual/ $4,500 Family Out-of-Network: $3,000 Individual/ $9,000 Family After the deductible is met, the member only pays the 15% coinsurance The deductible applies to both Pharmacy and Medical expenses If the member reaches his or her deductible and coinsurance out-of- pocket maximum, the Plan pays 100% of the covered expenses for the rest of the benefit year (medical and pharmacy)

20. 20 The Consumer-Directed Health Plan (CDHP) 20 A High Deductible Health Plan is exactly what it says – A plan with a high front-end deductible. After meeting the deductible the member pays a 15% coinsurance on all in- network medical and pharmacy benefits except ACA preventive services and ACA preventative medications, which are covered at 100%. The pharmacy and medical deductible and out-of-pockets are shared. An additional CDHP preventive medication list is covered with no deductible meaning the member is subject to 15% of eligible expense only.

21. 21 Consumer Directed Health Plan (CDHP): Pharmacy Benefits The Deductible Does Not Apply to Every Medication Under the Affordable Care Act, many ACA preventive medications are paid at 100% Medications on the CDHP Preventive medication are subject to 15% coinsurance with no deductible. Example of medications include those used to treat heart disease or stroke, asthma, and diabetes. 21 These 2 different medication lists will be posted online at www.shpnc.org.www.shpnc.org

22. 22 How The HRA Helps The Member Meet Their Deductible 22 Employee Only Out-of-Network Remaining Deductible $2,500 $1,500 Remaining Deductible $1,000 First $500 In-Network $3,000 Total DeductibleHRA Pays You Pay Employee + One Family Member Out-of-Network Remaining Deductible $5,000 $3,000* Remaining Deductible $2,000 In-Network $6,000 First $1,000 Employee + Two or more Family Members Out-of-Network Remaining Deductible $7,500 $4,500* Remaining Deductible $3,000 In-Network $9,000 First $1,500 Coverage Type *The HRA is a pooled account and is available to whichever family member needs it first. It is possible for one family member to use all the funds before another family member has a claim.

23. 23 How the Consumer-Directed Health Plan with HRA Works 23 Member presents HRA ID Card at Office Visit - Total office visit of $175 submitted to BCBSNC by provider Claim processes in primary claims system and applies towards $1,500 deductible – EOB/EOP issued Claim automatically rolls over to HRA for adjudication - $175 remitted to provider- Member picks up prescription at pharmacy and pays $65 because deductible has not been met Pharmacy claim automatically submitted to HRA Member reimbursed $65 At end of the month, $15 credited to member’s HRA for visiting PCP on ID Card #1 #2 #3 #4 #5 #6 To monitor HRA balance and claim’s payments, members may go online to www.shpnc.org and click on My Member Services.www.shpnc.org

24. 24 Monthly Premiums—CDHP 24 2014 CDHP Premiums (Active Employees and Non-Medicare Primary Members) Coverage TypeEmployee/ Retiree Monthly Premium Dependent Monthly Premium Total Monthly Premium (Employees on 12 month installment pay) Wellness Premium Credits* Net Monthly Premium* (Employees on 12 month installment pay) Employee/Retiree Only$40.00N/A$40.00$40.00*$0* Employee/Retiree + Child(ren) $40.00$184.60$224.60$40.00*$184.60* Employee/Retiree + Spouse $40.00$475.68$515.68$40.00*$475.68* Employee/Retiree + Family $40.00$506.64$546.64$40.00*$506.64* *Assumes completion of three wellness activities

25. 25 Lower Premiums with Wellness Premium Credits—CDHP 25 Complete up to Three Wellness Activities By October 31, 2013 CDHP Premium Credits Subscriber attests to being a non- smoker/commits to a cessation program and attests for spouse if applicable $20 per month Subscriber (only) completes a confidential Health Assessment (HA) $10 per month Subscriber selects a Primary Care Provider (and any covered dependents) $10 per month Reduce subscriber premium by …$40 per month

26. 26 Wellness Activity Three Completed Two Activities CompletedOne Activity Completed Smoking Attestation (Subscriber & Spouse if applicable) $20 Reduction XXXX PCP Selection (Subscriber & Covered Dependants) $10 Reduction XXXX HA Completion (Subscriber only) $10 Reduction XXXX $$ Cost $$ 12 month inst. pay $0.00$10.00 $20.00 $30.00 $$ Cost $$ 10 & 11 month pay (8 mths / 6 chks. starting December) $0.00$13.34 $26.67 $40.00 If none completed the cost will be $40.00 for employee only on 12 month installment pay & $53.34 for employee only on 10 & 11 month pay. Wellness Premium Credits— CDHP – Employee Only Rate

27. 27 Wellness Activity Three Completed Two Activities CompletedOne Activity Completed Smoking Attestation (Subscriber & Spouse if applicable) $20 Reduction XXXX PCP Selection (Subscriber & Covered Dependants) $10 Reduction XXXX HA Completion (Subscriber only) $10 Reduction XXXX $$ Cost $$ 12 month inst. pay $184.60$194.60 $204.60 $214.60 $$ Cost $$ 10 & 11 month pay (8 mths / 6 chks. starting December) $246.14$256.47 $272.80 $286.14 If none completed the cost will be $224.60 for an employee on 12 month installment pay & $299.47 for an employee on 10 & 11 month pay. Wellness Premium Credits— CDHP– Employee + Child(ren) Rate

28. 28 Wellness Activity Three Completed Two Activities CompletedOne Activity Completed Smoking Attestation (Subscriber & Spouse if applicable) $20 Reduction XXXX PCP Selection (Subscriber & Covered Dependants) $10 Reduction XXXX HA Completion (Subscriber only) $10 Reduction XXXX $$ Cost $$ 12 month inst. pay $475.68$485.68 $495.68 $505.68 $$ Cost $$ 10 & 11 month pay (8 mths / 6 chks. starting December) $634.24$647.58 $660.91 $674.24 If none completed the cost will be $515.68 for an employee on 12 month installment pay & $687.58 for an employee on 10 & 11 month pay. Wellness Premium Credits— CDHP– Employee + Spouse Rate

29. 29 Wellness Activity Three Completed Two Activities CompletedOne Activity Completed Smoking Attestation (Subscriber & Spouse if applicable) $20 Reduction XXXX PCP Selection (Subscriber & Covered Dependants) $10 Reduction XXXX HA Completion (Subscriber only) $10 Reduction XXXX $$ Cost $$ 12 month inst. pay $506.64$516.64 $526.64 $536.64 $$ Cost $$ 10 & 11 month pay (8 mths / 6 chks. starting December) $675.52$688.86 $702.19 $715.52 If none completed the cost will be $546.64 for an employee on 12 month installment pay & $728.86 for an employee on 10 & 11 month pay. Wellness Premium Credits— CDHP– Employee + Family Rate

30. 30 Lower Member Health Care Costs with Wellness Incentives—CDHP 30 Things you can do to reduce your costs… CDHP Incentives Visit the PCP listed on ID card$15 added to the HRA Visit a Blue Options Designated specialist$10 added to the HRA Get inpatient care in a Blue Options Designated hospital $50 added to the HRA Remember: Get preventive care through an in-network provider in a non-hospital setting 100% coverage – this is provided at no cost to the member ACA preventive medication list 100% coverage – this is provided at no cost to the member CDHP preventive medication list 15% of eligible expense with no deductible

31. 31 CDHP Highlights in 2014 31 CoverageIn-NetworkOut-of-Network Plan-Provided HRA Contribution $500 employee/retiree $1,000 employee/retiree + 1 dependent $1,500 employee/retiree + 2 or more dependents Annual Deductible$1,500 individual/$4,500 family$3,000 individual/$9,000 family Coinsurance (after deductible is met) 15% of eligible expenses35% of eligible expenses Out-of-Pocket Maximum for medical and pharmacy (includes deductible) $3,000 individual/$9,000 family $6,000 individual/$18,000 family Office Visits (after deductible is met) 15% of eligible expenses; $15 added to HRA if the PCP on the ID card is utilized; $10 added to HRA if a Blue Options Designated specialist is utilized 35% of eligible expenses Inpatient Hospital (after deductible is met) 15% of eligible expenses; $50 added to HRA if a Blue Options Designated hospital is utilized 35% of eligible expenses ACA Preventive Medication List $0 coinsurance, $0 deductible CDHP Preventive Medication List 15% coinsurance, $0 deductible

32. 32 The Traditional 70/30 Plan Traditional 70/30 Plan – The new name for the current 70/30 Basic Plan; there are no changes to the Plan’s benefits for 2014 Copays and Deductibles – The copays and deductibles on the Traditional 70/30 PPO plan are the same as they are today on the 70/30 Basic Plan. There will be no opportunities for copay reductions on the Traditional 70/30 Plan. Network Services – Members may visit any provider, but they will pay less when they go to a BCBSNC network provider Preventive Services – Copays still apply to preventive services. 32

33. 33 Monthly Premiums—Traditional 70/30Plan 33 2014 Traditional Plan Premiums (Active Employees and Non-Medicare Primary Members) Coverage TypeEmployee/ Retiree Monthly Premium Dependent Monthly Premium Total Monthly Premium (Employees on 12 month installment pay) Employee/Retiree Only$0N/A$0 Employee/Retiree + Child(ren) $0$205.12$205.12 (12 month inst. pay) $273.50 (10 or 11 month pay) Employee/Retiree + Spouse$0$528.52$528.52 (12 month inst. pay) $704.70 (10 or 11 month pay) Employee/Retiree + Family$0$562.94$562.94 (12 month inst. pay) $750.59 (10 or 11 month pay) Reminder: Wellness premium credits are not offered under the Traditional Plan.

34. 34 Traditional 70/30 Plan Benefit Highlights 34 CoverageIn-NetworkOut-of-Network Annual Deductible$933 individual/$2,799 family$1,866 individual/$5,598 family Coinsurance (after deductible is met) 30% of eligible expenses 50% of eligible expenses plus 100% of amount above the allowed amount Coinsurance Maximum (excludes deductible) $3,793 individual/$11,379 family $7,586 individual/$22,758 family Office Visits $35 copay for primary doctor $81 copay for specialists 50% after deductible Preventive Care $35 copay for primary doctor $81 copay for specialists Only certain services are covered Inpatient Hospital $291 copay, then 30% after deductible $291 copay, then 50% after deductible Prescription Drugs (for 30-day supply) Tier 1 $12 copay Tier 2 $40 copay Tier 3 $64 copay Specialty medications 25% up to $100 maximum per 30-day supply Tier 1 $12 copay Tier 2 $40 copay Tier 3 $64 copay Specialty medications 25% up to $100 maximum per 30-day supply

35. 35 Completing Open Enrollment Action must be taken during Open Enrollment—October 1–31, 2013: Choose a health plan Decide whom to cover Complete wellness activities Remember, NC Flex Benefits enrollment in Oct. as well. Online enrollment only – through the eEnroll. Choices are effective from January 1, 2014 through December 31, 2014 35 If you do not complete your enrollment by October 31, 2013, you, and any currently covered family members will be enrolled in the Traditional 70/30 Plan effective Jan. 1, 2014.

36. 36 How will I name my PCP (Primary Care Physician) If members have trouble locating a provider, they can contact 888-234-2416.

37. 37 How to complete Smoking Attestation Form

38. 38 How to complete Health Assessment Health Assessments can also be completed by telephone at 800-817-7044

39. 39 How will I know if I have completed all the Wellness Activities

40. 40 Enrollment Instructions eEnroll All changes need to be done through the eEnroll system by logging in to the system at https:// shp-login.hrintouch.com to enroll. For assistance in navigating eEnroll members can call Benefitfocus Customer Service at 855-859-0966. 40

41. 41 Please READ your mail! There will be 4 mailers sent to you to assist you in your decision. SHP Website There will be 4 instructional videos posted to the Plan’s website. Premium Rate Calculator tool available online in September Enrollment tour will be conducted across the state in October, more information will be included in one of your mailers Sign up for our monthly electronic newsletter, Member Focus, which can be done by visiting the Plan’s website 41 Resources for Members

42. 42 Important Numbers / Web-Sites 42 ELIGIBILITY AND ENROLLMENT for eEnroll Agencies 855-859-0966 BLUE CROSS AND BLUE SHIELD OF NC (BENEFITS, CLAIMS and HRA) 888-234-2416 EXPRESS SCRIPTS (PHARMACY QUESTIONS for Active/Non-Medicare Retirees) 800-336-5933 http://www.rock.k12.nc.us/SHP

43. www.shpnc.org www.nctreasurer.com 43 Thank you!